Montebello Medical Clinic

Dr Hutchinson is an amazing Dr. I started with her in 2006. She is very thorough, listens and excellent bed side manner.

Outstanding medical team. Dr. O'Reilly is awesome and takes her time with her patients.

Everyone there was insanely nice. I went in there with a massive ear infection and I simply said please look at me to speak to me I cannot hear a thing and every single person in there was very polite did as I asked

I am writing about the phone services, always on hold for over an hour. Impossible to book online.
My family doctor is amazing, but how can I make an appointment, when I can not get hold of a receptionist.

I now downgrade this to a 1 star and would give it 0 stars if I could.
They are pushing for online booking IDK if the secretaries are lazy or what?
So nobody answers the phone after waiting 30 minutes after being told day prior that it is booked and that I had to call again the next day.
No more walk in which is baffling because every single time I ever walked in there was never more than 0-3 people total.
The Hospital is a joke ridiculous long hours waiting so you would HOPE your walk in clinic could help alleviate the problem but apparently not.

My family doctor is amazing but I always seem to have an issue with the booking staff, I received attitude on the phone today while trying to book a 20 minute appointment my doctor told me to book (this options isn’t offered on their booking site) and she just kept telling me she couldn’t even though my doctor had told me to book that duration of an appointment for the same time I had before and he would accommodate the time for my appointment. She just sarcastically told me find I’ll just overlap another patient and hung up on me. Very disappointed, they also don’t answer their calls during the windows of phone availability, I was on hold for quite some time before I hung up and tried again.

Just want to say that installing this booking appointment on-line is genius! Now I can do other things rather than staying put for somebody to pick up the phone. Also your staffs are amazing.very fast and friendly.

Dr Vera Wan is wonderful and a very good doctor. My wait time to see her is never more than a few minutes

Dr. Nowicki has been my doctor for 8 years, and now my children's doctor aswell. Cannot say enough great things. Listens to your concerns and treats you with respect and like a human. He has literally saved my life. Montebello Clinic has been an excellent resource for health care for my family and I. Thank you for your care.