Moore Flooring + Design

We recently contracted Moore Flooring to carry out our flooring upgrade to hardwood to match the existing hardwood floor that had been fitted some 20 years ago. With the help of Ming we managed to find the exact type of flooring which we required and Dan came and measured a day later. We were given an approximate installation date although the job was undertaken even earlier than that date and the fitting was carried out in a thoroughly professional and timely manner by Mike, Nick and Josh. We absolutely love our new flooring and how it has transformed the main floor of our house and it has blended in so well with the existing flooring that you would not know the age difference at all. We will certainly contact Moore Flooring again for any further work in our house. John Clarke

We had gone to Moore flooring to have the whole house redone. Went in asked for an estimate they came out two days later completed an estimate and gave us a quote. We decided to go ahead with the quote and went in and picked out the flooring wanted and they said they needed to come back out to measure because it looks like a few were forgotten, they pushed for us to leave our credit card there and they would charge it for the deposit after the second measure. Ming (?) kept saying it was mandatory. We said we would come back when the second estimate was done. We were told Dan would come out on (x) day to re-measure he called half an hour after his appointment time and said he had been trying to call all day and couldn’t make it but would come tomorrow, we said fine as we would be home and no calls were missed. Our phones are attached to our hands. Next day arrives and he’s not there the time he told us, go outside and he’s sitting in his car a bit down the street all of a sudden he sees us and he calls that he would be there in 5 minutes just a couple blocks away. Shows up measures again and says someone will call shortly to arrange a day to schedule repairs. We then receive a call from the owner that they have decided to not go through with our flooring work due to it being original carpeting roughly 50 years in the house and due to the pets in the house. Dan said he felt “scared”. I would not recommend them at all. I work customer service and have been asked of flooring companies when I have mentioned to stay away from Moore Flooring people agree they are not what they use to be. Anyone looking for an amazing company go to London flooring on Hyde park! Amazing company and the hardwood floors look amazing!

Karl Moore and his team are truly AWESOME. We have them an unbelievable deadline, they came across so many surprise issues that they communicated and rectified with ease—while staying on target for our reopening. We would give them a million stars if we could! Truly a top notch company who goes above and beyond. Thank you Karl and the Moore Flooring team!

Best place in town for amazing unbelievable beautiful flooring with top notch friendly service.

Had a great experience with Moore's Flooring. They were very insightful about what material we should use considering we live in such an old house with many "quirks. " In the end, they were fast, efficient and did their best to help us find what we needed affordably. Our budget was rather limited. We are very happy with the results and would happily recommend Moore's Flooring.

Moores installed and supplied our entire main floor and trim. The install staff we’re professional, personable and great at their jobs, even amazing with our curious 7 year old checking things out. They were courteous in leaving the job site clean and tidy between the 2 day install and upon completion.
Great experience after the fact too with one small area needing some attention. Return and fix happened quickly and did not lack quality in any way. Very happy with it.
Karl was amazing to communicate with even reaching out during his family vacation to ensure I knew his team was on it. Dan was fabulous from initial meet and quote to the small fix at the end. Design team, Lori, Ming, Skylar, Kelly - all were wonderful and so flexible in my requests.

Would highly recommend Moores to anyone looking.

We hired Moore Flooring based on a recommendation from another customer. We were very pleased with the product, price and professionalism. Karl stands by his company and standards and when something wasn’t exact - he made sure it was corrected. Highly recommend - will be using him again for the other floor of the project later this year.

Karl and his crew did a great job for me. Very professional and the crew were well mannered and easy to communicate with. Great job.

We would highly recommend Moore Flooring. They do quality installations and are competitively priced. There was an issue with the hardwood flooring and the owner, Karl Moore was extremely diligent in contacting the manufacturer and having the issue resolved. Karl is truly a professional who cares about pleasing his customers, a great place to do business with.

Leena was a pleasure to work with. We were looking to leverage expertise and that's exactly what we got, smoothly aligned with our own inclinations for the selections we ultimately made. Highly recommend to everyone.

What an experience we had with Moore Flooring. Karl Jr.came and measured. We had our entire main floor redone with new flooring. Our floor was promptly ordered and installed. The installers were very polite and social. It took 4 days to complete the entire house. Karl Sr.came by twice To check on the work and to make sure we were happy. Our new floors look amazing and we are so happy. I referred Moore flooring to my sister and she will get an install on Sept 14. I will refer them again and again. Thank you to Moore flooring for such a great experience. Al and Judy Powell

We were introduced to Moore Flooring and Design through our builder. We met with staff member Lena to make flooring and tile selections. Lena was extremely helpful and knowledgeable on the product lines and assisted us in making design focused decisions. Thanks for a great experience!

We haven't put in floors for almost 20 years so knew nothing about anytning new. I asked for suggestions from a number of neighbourhood buy & sell sites. Moore Flooring & Design came up so many times I figured I had found rhe spot. All those folks were right. Very knowledgable in the show room and guided us to what we liked. Preparation and installation were done with attention to detail and what we wanted and needed. Now I have a flooring place.first time in 20 years so there is more needed in my future.

We want to thank Barry and all at Moore Flooring + Design for their professionalism and the wonderful work they did on our back splash. All who walk into our home immediately comment on how beautiful it looks; and you know you can't go wrong when it is one of the first comments made by your 5 year old grandson:)

Their work was done quickly, professionally, and the price was right! We would definitely return to Moore Flooring + Design should any future work be required, and they will certainly be recommended to any family and friends who are seeking to renovate or upgrade.

Thanks again to all at Moore Flooring + Design!
Ian & Bernardine

Thank you so much for our new beautiful basement flooring! We are beyond happy with your company/staff. The luxury vinyl floors and carpeted stairs were installed perfectly and we didnt have to wait weeks or a month like other companies we got quotes from. This was so nice when moving into a new home we got our basement done before the movers will come. We appreciated all of the communication we received as well letting us know timing of things like delivery/installation. You are really on top of it all! Just really happy that our friend recommended Moore Flooring to us and will use you every time we need work done.

Adam and Janice

I recommend moore flooring for any project. The show room is really nice and the staff are friendly. Karl and Joe helped me choose the right flooring for my house.
Thanks!

We were extremely pleased and satisfied with our dealings at Moore Flooring. Karl was able to walk us through the process while he was doing the estimate. The knowledgeable and friendly staff at the store were very helpful with style, colours and arranging the installation. The installation was completed by courteous and professional staff in a very timely manner, including the cleanup.
P. S. We just had our 2nd job installed with the same results. We would not hesitate to recommend this company to our friends.

Great experience, very friendly excellent prices, love our carpet and installation. Any questions we had they were always on top of them! ! We would defiantly recommend them! Great company to use

I had a wonderful experience with Moore's Flooring. They provided honest guidance, great selection, and delivered a wonderful final product. I'm really happy that I found them!

The team at Moore Flooring did an awesome job on the back splash for my kitchen. My wife and I love it. Would definitely use there services again and recommend to family & friends

Great to deal with from start to finish. Professional, reliable and a great finished product! Highly recommend using Karl Moore Flooring + Design for any of your flooring needs.

Wr have had 2 great great experiences with these guys. They’ve done our hardwood and our carpet and offered great selection at really good pricing. The showroom is beautiful and the staff was extremely helpful. They showed up when they promised and were done quicker than expected which saved us money off an already very well priced product. I would highly recommend them!

Job really well done! Installers efficient, reliable and professional. I would highly recommend Moore Flooring to any of my friends and family. Another satisfied customer.

Karl gave excellent direction on which flooring to lay in my commercial space. Great service, efficient install and superb floor!

The floor looks amazing! The customer service couldn't of been better. My family and i were well taken care of. We will be recommending Moore Flooring!:)

Thank you so much to Karl and Joe for their amazing professionalism, help and such quality products. I highly recommended to all my friends and coworkers!

We recently purchased a house and all the 2800 sq/ft of flooring had to be replaced. Karl and his knowledgeable staff took the time to show us the various options of flooring. They took the time to lsiten to our vision and guided us. The installers we polite, took time to explain the process. The carpet on the upper and lower level is if high quality and the Laminate Vinyl Plank (LVP) on the main floor looks and feels incredible! The wool runner on the stairs ties everything together. Thank you to the staff at Moore flooring for a great experience. I would recommend Moore Flooring to anyone that has flooring needs!