Mountainside Animal Clinic

Staff is very personal and provides a great experience. This is one of those “customer for life” type places.

I have been with this clinic for 12 years because it was convenient for me. However Nikita my dog always dreaded going there. I find different people at the front desk almost every time I go and most are unpersonable except for the odd few. I will be changing clinics and hoping to find one that follow up on your pet after having had surgery or issues concerning their well being. In my case the cost I paid to have Nikita looked after did not meet the service I expected. My last visit having paid over $600 for the cost of an ultrasound in early July and having requested her file on 3 occasions still to no avail. I don’t find this service acceptable.
Looking for a new happy and caring personalable vet.

Pearl loves visiting her aunty Sharon, in her second home at Mountainside animal clinic. She is visibly excited to see all the Staff, such an amazing place with caring staff! Thanks for taking such good care of my accident prone dog, forever greatful!

Been going to this Vet clinic for many many years. Love Dr Sharon and the staff.she is down to earth and she truly cares about the animals that she treats.

They are very professional and gentle with my cat Smokey. I would highly recommend them for your fur babies!
They are absolutely amazing Smokey is at home with the staff, he never gets stressed out. They really do care for any fur babies.

I cannot say enough good things about all the staff at the clinic including Dr. Sharon. My cat was very ill and stayed there for 10 days. Staff were in 4 times/day, including Christmas and New Years to care of her and other cats. I was able to come visit whenever someone was there. Fair pricing.

Very friendly great service. They have gone out of the way to get my dog in when he has serious issues and go the extra step to make sure the office has no animals in the waiting room when we come because they know my dog is nervous and not good around animals. Taking those extra steps to make sure my dog is at ease are greatly appreciated and show the level of thoughtfulness and caring Dr. Sharon and the staff provide. Excellent service for the dogs I have had throughout the years and would highly recommend them. Quality caring service and very fair pricing. You will not be overcharged at all, and I doubt your pet will receive better care anywhere. Would not take my dog anywhere else.
Definatly 5 out of 5 in all departments!

Would not recommend.
Terrible time management practices. Constantly running late; always 30-40 minutes behind for booked appointments even in the morning, and was told I could go somewhere else if I didn't like it.
Recently did not provide proper medical care of my sick and injured dog. As such my dog got so ill over the weekend I had to consult an emergency vet hospital and even they asked why meds and proper medical equipment were not provided by the vet. I tried to get back in to see Dr. Kennedy and they would not accommodate an appointment even with me explaining how sick the dog was. Instead I found a new vet who did accommodate and they expressed the same concern over the lack of meds and medical treatment. Dr. Kennedy may be nice to the animals but terrible overall client care and customer service.

I brought my cat george here after he became I'll.they were so loving and helpful to my baby and treated him correctly he did a 360 I'm so thankful! I've been to a few vets in the area and they're the best experience I've had! 10/10

I really like the team at Mountainside. You get straightforward advice and they're friendly and quick. I always feel like they are doing the best for my dog.

Took my cats for their first visit during Covid, which included non-contact dropoff. They escorted my little dudes inside while I waited outside. The staff was lovely and informative. We definitely found our new vet.

I brought my cat george here after he became I'll.they were so loving and helpful to my baby and treated him correctly he did a 360 I'm so thankful! I've been to a few vets in the area and they're the best experience I've had! 10/10

I have been taking my fur-babies to Dr. Sharon since we moved to Burlington years ago. Very attentive to the animals needs. Knowledgable and caring staff.

Wonderful clinic. Doc Sharon is awesome
So glad I switched vets. Doc Sharon loves each and every furry patient. She’s patient with the owners & is extremely honest with her findings
Unlike other vets who prolong situations longer than necessary and you spend more money unnecessarily sometimes
When you lose a family member as I have twice now, Doc Sharon feels the sorrow along with you. My Riley loved getting the attention he got when he came thru the door Sharon was honest about the time Riley had & he passed away at home. She was upset when Boss left us as well
Don’t ever sell out Sharon; too many of us rely on you for pet treatment, suggestions & your honesty!

As of this writing, according to Dr. Kennedy herself, this Burlington clinic deploys one-half of the Burlington vets currently licenced to practice in Ontario who are doing so ***privately***. In other words, the are two sole-proprietorship vets left in Burlington and Dr. Kennedy is one of them. (This made sense to me because years ago my nephew dated a girl whose Mom owned 2 or 3 vet clinics in the Burlington area. That Mom eventually sold out to VCA Canada.) As a result, her raison d'etre is not what motivates your typical corporation (vet hospital/big practice chain) but that of a caring and compassionate medical professional. Her price points are extremely reasonable. Believe me. I have cross-checked her bill line items and the lady is not in it for the money. Finally, please note this well. Dr. Kennedy was willing to come into her shoppe last Christmas Eve at no charge to care for one of my beloved animals. That just about says it all.

Dr Sharon has taken care of our animals for the last 20 years. She was very compassionate when we lost our Bandit and was very upset to hear about our last dog Benny. Thank you for your help Dr Sharon!

Staff are very caring, courteous and professional, led by an equally caring, knowledgeable and professional vet. I am always impressed by the calibre of the care that everyone receives here.

We are in between our move to Dallas and had to rush our fur baby to MAc, noticed a broken molar last night and freaked out.
Met Dr Sharon and she was very helpful and understanding. Put Piper on meds, and sent out referral at an amazing timeframe. Her helping minions are AMAZING - Katie you are an earth angel!

I love Dr. Sharon and so do my fur babies
I love how compassionate her and the staff all are

Staff are all helpful and know what they are doing. Plus it's always a nice visit when your pet doesn't get nervous or hate anyone there.

Terrible animal hospital, if I could give them a 0 stars I would. - I took my puppy here when she broke her leg because it was the only animal hospital open at night. I am shocked and disgusted at how they treated myself and my puppy. They show little to no concern about your pet as all the doctors here are paid on commission so they would rather send you home with a $3000 bill than properly treat your pet. Luckily I took my puppy to a different animal hospital for a second opinion because something seemed wrong, and the vet was in shock at how poorly they treated my puppy. They kept her bandage on post surgery for TWICE as long as instructed by the surgeon, thankfully the new vet took the bandage off and noticed my puppy's elbow bone OUT of my puppy's skin (something that if the bandage was kept on longer for would have led to a bone infection). This was due to poor bandage application. They kept putting the bandages on to cover up her elbow, which I was never once told about. There were so many dissatisfied customers there every time i went to visit. They are disguised with their nice looking venue, don't make the mistake and bring your pet here. TERRIBLE service and TERRIBLE doctors. I would never recommend this animal hospital to anyone with any pet, I can't stress that enough.

Dr Sharon cares deeply about her clients. She has saved our cat twice - he has a tendency to eat non food items. Both times he had to stay overnight at the hospital, once for 5 or 6 nights. She will check on the critical animals after the clinic closes in the evening to make sure they are ok, which is really reassuring. Just watching her with our pets you can tell how much she cares for them. She goes above and beyond with her treatment. When our cat had to stay overnight she would let us come to the clinic every day to see him in the back and visit. I feel very confident trusting her with my animals care - which is a first for me, in all the years I have owned animals I have never met a vet as wonderful as Dr Sharon. She is kind, caring, and very knowledgeable. Our cat has been through a lot and at this point you would never know. I firmly believe without her our cat would not be here today. We will never go anywhere else!

I love Dr Kennedy and so do my fur babies. Been coming here 8 years now. Nice clinic, great staff. And very fair prices because let's face it, some vets really take advantage and guilt you.

Excellent service and care. Been bringing our pets here for years. The level of service from all the staff is fabulous. Answering any questons about care or appts for my pets. Very accomating to schedules and quick appts. Very knowledgable and honest, Dr. Sharon even remembered and asked about past pets.

As the founder of a cat rescue, I couldn't recommend Dr. Sharon enough. Her care, expertise, knowledge, and the love she shows each and every single one of my rescues is apparent in all that she does. She has given every bit of herself into 300+ felines I have personally taken off the streets throughout the GTA. She has expertly diagnosed and saved the lives of several critically ill rescues. Because of Dr. Sharon, we have been able to make a difference in the lives of many; both feline and human. I wouldn't take my cats/pets anywhere else.

Great place! They truly care about your pet. I highly recommend them to anybody looking for a great vet.