Mr. Lube

Very good service.
I had my car's muffler guard off and had to take it out and it was 8 PM so almost every garage was closed. These guys had it done just like that.

17/01/24

Thank you Mo

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Excellent customer service experience

Credits to PARAM, he was the one who took care of my car and did a superb job by explaining what he's doing and gave suggestions of what needs to be changed.

Super Service PARAM

Highly recommended this location

Had my oil change done on Sat Oct 7 2023. The next day I needed both transmission and steering fluid.strange as they were both topped up 6 months ago and my car has zero leaks. Called and spoke to Shaw.told him my fluids were drained.he was rude and of course denied everthing. They completely took advantage of my daughter. Until I get a refund, because now I need to purchase fluids they drained will be to Pamela Lee, President and Ceo and Ed Demelo, Senior Manager, Franchise Operations.

Please avoid to visit this location their employee looting customers hard core money, they told me to pay 399$ for Transmission service on this West drive location and than I was visited another Mr Lobe locations than employee done same service in just 339$. Mr Gagan and Mr Shah was very dishonest with the customers so please you no need to trust on them.

Very nice experience of drive through kind of oil change. West Drive location staff is amazing and well aware of the car issues

Strongly recommend to avoid!
I had a very suspicious interaction at this Mr lube. The mechanic told me I needed my transmission fluid changed and told me it would be $250. He told me it was more expensive because they only use OEM Honda fluid. He showed me the bottle and it did say Honda but all the writing was in a foreign language (I think maybe it was in Thai). He told me the car has never had the transmission fluid changed and that if I went to the dealership it would be $400-500. I went to the Honda dealership the next day and they said my transmission fluid was fine and doing a transmission flush is only $200 at the dealership.

I am now worried about the oil change they did….

This place seems very sketchy.

Great customer service from the technicians Praba and Jass. Very knowledgeable and not salesy at all. Only recommended what will help with maintaining the car instead of unnecessary work like other places. Would definitely visit again.

My husband went here for an oil change. The technician was helpful and knowledgeable and provided good service. Prices are economical as well.

Great location. Honest guys. I had my spark plugs changed and synthetic oil change. They showed me proof of work completed. I was very pleased.

These guys r the best of the best fair ang sociable I recommend them highly sagar and arpan garg r fantastic I am from Alberta and these young men r the best I've ever had

Came here for a oil change but they started suggestions me other oil changes which I already got. The main problem was I got my oil change and started driving on the highway and my car started smoking like it was on fire. I had to park aside to make sure it was fine. When I brought it back they said the cap could be the problem and it’s a common problem with these car like what are u slow or something then he put the same cap on and it wasn’t leaking like at least make sure you put the cap on properly ruined my car engine. Will never go again.

1st time at a Mr. Lube (149 west dr.). Everyone was really knowledgeable and friendly. The great atmosphere made the time fly by. I only came in for an oil change but they were able to find and easily address issues with my car that were missed by several dealerships over the years since I bought it. I would definitely recommend this location to anyone.

Praba, Div and Arpan were amazing and knowledgeable but most importantly they were quick at the oil change

Great service. Professional and efficient technicians. Technician Div helped a lot in making decision for repairs like which one is urgent and which one can be postponed a little. Overall a great experience. Will recommend to everyone.

Arpan and div did through inspection and found the problem with my car insanely fast, and fixed it. Excellent services l. Appreciate you guys.

Although they were busy today, My service was excellent. Dean my mechanic made me not think about the wait. He knew what he was doing and was a great conversationalist,

Best services ever. Very friendly and professional staff. They were very knowledgeable and help full. Thanks to param and arpan

I went to mr lube today and had a wonderful time there. I met a guy named ‘Love’. He was kind and honest. He gave me good advice as needed. All the staff was coordinating. Thanks to the team.

I would like to recognize and thank one of your employees, Gagan, for providing an exceptional customer service and going above and beyond for his clients. He deserve a promotion as saying thank you is not enough!

I have come to this location three times so far for oil change. The staff is very pleasant, polite and helpful. Highly recommend this place.

Fast friendly service, techs take care of you. Prices kind of high but overall they check all fluids and filters, tire pressure.

I came in for service. Young man was very professional. He examined the vehicle and realized no service was required. He filled the tire air pressure and windshield wiper fluid. No charge. No upsale. I appreciated the honest interaction. Thank you. A bientot Steve

Always with the upsell.

There's a reason I never use Mr Lube. Always trying to upsell something. Especially at the West Dr location, Brampton. My oil change went from $120 to magically $180 because of a "mistake". All this while the person beside me was being upsold on a transmission flush and God knows whatever else when he only came in for an oil change. I overheard the technician quoting him $400 some odd dollars. I told the rep my close the hood and open the door. All this after waiting an hour. I'll go back to Oil changers as they're consistent and offer a better experience.

Avoid these guys.

Excellent customer service experience

Credits to PARAM, he was the one who took care of my car and did a superb job by explaining what he's doing and gave suggestions of what needs to be changed.

Super Service PARAM

Highly recommended this location

Went here this morning and was helped out by Love. He was very knowledgeable and helped me out quickly.

It was my first visit at this location. Param serviced my car. Experince was fantastic. Will be back soon

This is my go to place for oil change. They keep all fluids on my vehicle in check, not to mention speedy services.

I came here to get an oil change, a fleet of metro vans were leaving as soon as I pulled in and I was serviced right away. I got my oil changed, the guy who serviced me, PSingh, did an absolutely phenomenol job, he even checked my tire pressure and adjusted it for me and gave me some helpful advice about my car.and the fact that I was offered something to drink while I sat in the comfort of my car while it was being serviced.

Quick service. Really a good place to take your vehicle. Uses quality products. The mechanics are pleasant Mr Lube does warranty jobs. I personally would encourage people to do business with Mr Lube Prices are great.

Always good friendly service from this location. Have a coffee and relax in your vehicle while they get the work done for you. Have never had a problem with quality of work.

The service was excellent. We were able to stay in the car while they changed our oil. Shub worked on our car and he was very polite and helpful. He pointed out certain things that we needed to get done on the car. We weren't aware that they do rust proofing so we asked them to do that too. Everything was done quickly while communicating to us what they were doing. We'll definitely be back.

Great customer service. Shout out to PRABA, great person, knows exactly what he's doing and also gave me hell lot of discount on almost everything. Will be back here definitely.

This was my first visit in mr. Lube at this location. I got very excellent experience. All guys are good here. But service advisor GAGAN really did great job for me.really satisfied

Was my first time doing an oil change on my car and everyone that helped was so attentive. Manav helped me and went above and beyond to make sure I was happy and informed me with everything he was doing. I felt at ease and knew I was being taken care of. I appreciate the customer service her and my car seems to be running smoother as well

Quick and professional oil change service. They make sure everything is good and they ask for your approval before changing anything.
I recommend this place

It is nice to find a place where you can trust with great customer service. No service/price gauging. Thank you Bikram for your honesty and safety advice!

It was my first time visiting Mr. Lube for oil change and to change my break light. I got excellent service from Praba and team. They were very knowledgeable, guided the service appropriately, gave me detailed information so I was able to make an informed decision about all the services Praba suggested. To be clear, those suggestions were on point, my car needed those things done (i.e. Change the engine belt, transmission oil change, and more). Everything was done as per manufacturer/owner's manual. I'll definitely go to them again and again. Thank you Praba and team!

They where fast and efficient. I recommend this location. But the greeter Rayon made my last visit exceptional. His customer service was A+. Made sure i was ok while waiting. Made it a point to check in on me while waiting in the line. Highly recommend this location. Friendly and warm atmosphere!

So fast, professional, and helpful! 10/10 - Manav and Shah were fantastic and I will come to this location for all future oil changes:)

Today was My First Visit to Mr. Lube-
I HIGHLY Recommend.
SUSHANT, He was Incredibly Outstanding in his Job and Customer Service.
He made sure Everything was Explained to me in terms of Pricing and Services.
Thank you again Sushant.)

Had the delight of meeting Praba this morning. First time at this location. He was very helpful and kind when I came in a bit distraught that my oil light was on. He was such a pleasure to deal with. Thanks Praba, glad to have met you and will definitely be returning as a loyal customer based on your superb service.

Came here first time best service ever. Very friendly and work to the point. Praba was assisting me with dedication.

Manav and shubham provide great service at store 35 would recommend everyone come to this location best one in Brampton

These store is one of the worst store ever vist they charge triple amount and even though if you ask oil change and they are going to change every single oil in your car and come with a ling bill. I waste lots of money over here even though car didn’t need and transmission oil change they are forcing you again and again. I don’t even want to give a single star

Was quick and efficient, although typical for them to try and sell something not in stock and request you return later. If you don't have something, don't sell it.

Went into mr lube and was helped by a stellar employee who really went above and beyond to help me and answer my questions! If you’re going there and get Shbahm you’re in for a treat!

Fast service just to expensive. I was not aware they put a specialty oil in car that cost more. I know I've never used a specialty oil before.

Very professional and highly skilled technicians. My all time favorite place to change my car's oil and tires. Never disappointed me. Prices are so reasonable. Sometimes I got free services on minor things, which I got as a perk being a regular customer to them.
Highly recommended for those who are frustrated by high prices and less effective services.

Have aa good experience with mr rube. Staff is awsm. Thanku so mich Mr vir nd Mr sukh. Really Appreciate.

Did amazing job guys. Doesnt even felt like we stopped for the service of our car. Sukhdeep and vir did a great job and im fully satisfied with there job. Thanks

My first time going to this location and will be returning 100% very happy with the service very fast

Himanshu was my service attendant today very professional and polite. Thank you for an easy swift oil service.

Excelent service by himanshu explined everything in the car and prices was very professional and polite will be back soon

Excellent work servicing my car - detailed explanation of all the work being performed at a good price. Go see Inder & Sunny!

Initially had a problem.but they went above and beyond and made all the necessary repairs and made sure everything was done.i would reccomend this place to anyone, because if they make a mistake they will resolve it.

Inder, was professional and helpful. The overall experience was painless. I would not o ly come back I would reccomend my friends.

They really helped me I am really uneducated when it comes to my car they helped me an showed me everything thank you sonny and sahil

Staff very professional and friendly. Inder was very helpful. I highly recommend this location to all my friends.