Keep increasing their prices, and more disappointingly shrinking the size of burritos. Guy barely put any meat on my thing and when I asked he shrugged at me. This place isn't great, and there are other options nearby. Avoid.
Edit: Comment below from the owner said for me to email them, which I did. They never responded.
Jay and drassti did really great job. Their customer service is really good and also they keep the store neat and clean. I tried this burrito for the first time and they help really well to choose my food.
Seriously disappointing. I have gone back time and time again, but the reduction in the portion size of the meat (and other toppings) is beyond ridiculous at this point. I always order a minimum of 3 burritos and they basically sprinkle toppings on like they're measuring every shred of cheese. I paid an additional $3 just to get a little more meat on one of the burritos, the amount they USED to add. Under new management, it's unbelievable how cheap they are, not to mention prices are way higher. I understand prices have increased everywhere, but not with significantly smaller portions.
Today I paid $43 for 1 regular size burrito and 2 small burritos. One burrito only had cheese, chicken and beans, they could have been a tad more generous with some of the other toppings (you are now limited to 3.) I used to order from the kids menu for my son (who is a child!) but the portions got so small, that I started to order off the regular menu for him, which is now also a joke.
They won't be getting my business ever again. I refuse to be ripped off time and time again. This is exactly why businesses fail! Lastly, some of these reviews are FAKE! What a "coincidence" that at least 5 of them have the name "Patel" in them.
One staff member in particular, JAY PATEL, has been praised by customers for his helpfulness and positive attitude. Many customers have reported that Jay is always willing to answer questions and make recommendations, and that he goes out of his way to make sure that every customer is satisfied with their meal. I would highly recommend Mucho Burrito to anyone who loves authentic Mexican cuisine and great customer service. And if you happen to visit Mucho Burrito and JAY PATEL is working, be sure to say hello - I'm sure he'll be more than happy to assist you!
Very disappointed with food of this location. Staff did noth bother to even cut the salad properly. Veggies were not fresh. If negative rating was possible I would have given -5 stars.
Had amazing food here the other day! Friendly staff and fresh, fresh, fresh ingredients. Definitely will be back again! Check it out, you’ll be happy you did. Very COVID safe as well