We were a party of 6 celebrating a colleague's retirement, called in to make reservations and confirmed we could bring our own cake and were told it was ok to. During the celebration when we asked for the $19 cake that we had brought in we were told there will be a $25 charge to serve the cake, we spoke with the manager Nigel and told him between the drinks and tips they will be making well over $300 and you want to charge us for a cake we brought in, we were never told about the charge and no where on the website does it say they charge $25 just to provide plates and cutlery? At which point we were offered $5 discount.we paid the $20 charge as we didn't want to ruin our celebration and left early and will no longer be bring them our business.
Our bartender Billy was amazing though.its sad that when we are trying to support a local business that was hit by covid 19, instead of making the customer happy and earning their prolonged business the unqualified management decided to loss out on even more business because of their stupidity.
The waiter Billy is racist and charges people twice for the bill. PLEASE BE CAREFUL! Check your bank account right after you make payment! Pathetic service. Disgusting behaviour from staff.
Chris (new manager) is hands down one of the nicest human beings. Customer service provided was one of the very best I received in a long time. He rectified the reservation issues and gave the rooftop spot with an appetizer on the house. This is such a cool spot to chill on a sunny day with friends and family. I'd recommend nachos for the starters and crunchy fried chicken for the main. And top it off with chocolate cake.
I will be coming back again and again thanks to Chris and the amazing food.
Great Bar, with great staff. I came out during that blink of an eye patio season and everyone was happy to be there. I truly feel for you guys with this frustrating in and out lockdown mess. But rest assured i will be back the moment we are allowed!
Had a terrific take-out experience from Murphy’s on Friday night! From the incredibly friendly person who took our order, to the prompt service when we picked it up, to the delicious food we enjoyed, it was great! We ordered crispy chicken sandwiches, peppery pub salads, fish and chips, wings, a cobb salad and a zen bowl and they were all fantastic! Thanks to Murphy’s for a wonderful experience!