Music Aid

I just called this place to find out some info about a vintage conn trombone. Asked if they had a person there that was familiar with vintage brass. Told the "guy" on the phone that I couldn't find any info on the internet and could they help? The "guy" responds with his ego laughing saying you can't find conn on the internet! Don't waste your time here.

Great work on repairing a dent in the bell of my horn! Very reasonable pricing and very friendly, knowledgeable staff!

Took in an old, really beatup brass instrument. Valves stuck, tubes dented and bent, solder joins broken. In 3 or 4 days, it came back straight, with no dents, no broken solder joints, valves working, and it sounds good. Wow, great work. Actually amazed at the workmanship.

As a music major, this place is my go-to for my French horn repairs and yearly maintenance! The staff here are super knowledgeable with every wind instrument (my music friends can vouch)! A while back I went in to do an ultrasonic cleaning and they went above and beyond with greasing my slides and rotors, mouthpieces, and even restrung my valves to name a few.

I also found it really cool that whenever I went with friends, they were always able to identify the brand and sometimes model just from looking at it. Always a pleasure to share their care for instruments to everyone.

Fantastic place to go to pickup an affordable, quality instrument! I’ve been trying to get a saxophone for years and was finally able to scrounge up the money! Rob was able to find me the best instrument for my needs and my budget and I could not be more thrilled with my new saxophone! It plays beautifully! Thank you Music Aid!

When my son was 2 - 14 years ago! - he got ahold of my flute, and decided the pieces were better used as drumsticks. It has sat for that long dented and unplayable, as the pieces no longer fit together. I decided a couple of weeks ago, for various reasons, it was time to see if it could be repaired. I fully expected the answer to be no, or that it would be so expensive that I should just look at getting a new one. Much to my surprise, he took one look at it, said 'no problem' and quoted me a price range for the repair and an overhaul that was far, FAR less than I anticipated. He gave me a time to expect completion. It was done on time, came in at the lower end of the estimate, and looks and sounds like new. I'm not surprised - Music Aid has a long and distinguished history in London - but good service should always be recognised. I'm so grateful to have my flute back. Thank you!

We bought our daughters clarinet there a few year ago. Last night there was a problem the night before a performance at UWO. My wife and daughter went in. The kindness they were shown was unbelievable. All respect to you Sir!