Myers Automotive Group

Cris service manager is great to deal with one of the most straightforward seems to be honest guy hope I can keep my car on the road for couple of years thanks

I have been very happy with the service provided over the last 11 years to an older GMC 3500 dually and to a GMC Equinox. When it came time to consider trading my well maintained 20 year old GMC in there was no other place to consider going. Thank you Myers for all the great service in the past, thank you for the great sales and financing deal on my new GMC pick up. I look forward to many more years of doing excellent business with you!

2 times in a row - dropped the car off for servicing and pretty much held hostage.
Came in today at 8 am and told ~6 hours. Called at 4;30 and hasn’t even been started on - MAY be ready tomorrow

Staff wasn’t helpful
My friend went for oil change after 24 days of waiting. On the day of appointment they said they are busy and talked rudely. Girls was rude as well

I just recieved a pdf of my service invoice from yesterday first time, good ldea. My battery was at 33% and had to be replaced, they were able to do it while I waited, took about 45 minutes.

If you wish to have your time wasted come on down to Myers! We will dangle fresh deals on nice trucks.that were sold a few days earlier! Either customer service means nothing to us, or we are horrifically disorganized! Buy a rusted car on kijiji or pick up cycling before you think about coming here.
Myers on Merivale/ Baseline: we strive to kick you when COVID has you down!

Il mon arnaques ma transmision garantie 3 ans la visée a deux reprises et mon camion va toujours pire quand il me le renvoye il mètre même ma vie en péril le véhicule non fonctionnel lumière wow bon garage de mardemelade

I just picked up a pre owned Silverado from Jayson and Khrist at Myers Cadillac and the experience was great start to finish! They were straight forward and transparent with pricing and accommodated all of my requests coming from an hour away to get this truck. Also they followed all the necessary distancing protocol in these tough times. Thank you gentlemen for your help!

The sales process was good up until payment was done, after that when I had questions and concerns I was ignored, after many phone calls, texts and email, no one even tried to help. I'm very disappointed in this dealership.

An excellent large GM car dealer in a great location that has been successful for decades and has other locations with different brands of automotive products.

I have great experiences with this company but my friend pay an amount of money for a car but afterwards he decided to cancel the car and they didn’t give him the money back. I hope that he gets his money back

Myers kanata Hyundai. This dealership is a total scam. I was trying to buy a car and I was surely told I can go back in my decision as long as they haven't done the safety yet and get my down payment back while I was high-key rushed into signing the contract since the dealership was closing and the salesman wanted to go home so badly, after I went there to do so, they started lying and swearing on everything they did not say that. They really try to scam you to the level where I asked to have a copy of the carfax report to myself 3 times and she kept to try to change the topic or find a way out of it. Even the mechanics there can’t agree on one thing to tell me. First saleswoman told me the engine was changed on july 2020 and told me that the transmission is included with it.and asked me to talk to micsnical engineer he told me that they change the engine. But After 2 days,   The other mechanic tells me that transmission doesn’t come with it and they change only some parts inside the  engine! He told me they only replaced parts on the bottom of it now who am I supposed to believe? They even said they “checked” other parts in the car I asked them to check like the transmission, even after they “checked” it, it kept shifting late and causing the same issue, after the test drive, the issue is still there. All that and they lie and play around a lot and can’t make a customer comfortable with their BS. Really bad experience especially with the fact that I was insured that I can get my down payment back what a scam. This dealership is my worst experience so far because of lying and trying to convince customers of false things and take advantage. Today I met the general manager and told him that I can't use this car for UBER due to the accident in it.and to refund me down payment but he refused

They were very understanding and look into what I was saying and agreed and did what was needed. I find they do everything to make sure your satisfied.

Disappointing service from the off when purchasing a used car. One of our first experiences we had of Canada after moving here with work and I feel they had our eyes out! Unresponsive to emails and calls. Battery and exhaust faulty after two months of very low use after 'rigorous' tests before any car is sold? Informed me after purchase that there is only one key and the tank of fuel it 'comes with' is actually $100 on your bill.

No response to my emailed feedback. Do not recommend at all.

Bought my car here. 2015 Sonata Sport. Love it. Got the 1yrs tire warranty with the car. Came back because I had a blowout.
Free tire.
Good stuff.

With my truck Silverado they lied. I told them in the report. Then in an year the truck broke down. My bill was 1800 $. After that I never went back.

If I could give 0 star i would, terrible experience i play golf quite ofthen with friends never delt with a Marshall with such a negative attitude. You couldn't paye me to come play here. You've lost my business and my friends business.

Came in for a routine oil change recently and was shocked when I got my invoice. $90 for oil and filter is criminal, especially after waiting around for over an hour for it. The service associate was clueless when I asked him why the same 5W-30 Dexos motor oil, on the same vehicle is $25 more than at another GM dealer 6km away. For $5 more, I could have just gone to an Oil Changers and been out in a fraction of the time. I wouldn't go here for service again if my car broke down in front of the place.

I brought in to have a Cadillac I was planning to buy and wanted to make sure my air bag light wasn't an issue. I received fast free service and such great advice on my car purchase. I wish I could remember the gentleman at the service counter. If someone knows who I'm talking about tell him I thank him on my review. I will be back in.

My confidence level with this Infiniti dealership and my 2019 QX50, have been greatly diminished.
Not only does this dealership defer standing behind their product, they actually had the audacity to imply that they are only a servicing agent for the Vehicle’s manufacturer and my issues with respect to quality/performance should be referred to Infiniti Canada.
I’m sorry but I acquired the vehicle from Myers and that’s who I’m holding accountable.

Always a great selection of fruits, vegetables, and meats. It can be a bit pricey but you get what you pay for! There is bargains to be had.just look for them!

We bought a used car at Barrhaven Toyota. We were frustrated that we had to have a conditional sale before we could have the car checked out independently, however they did replace the battery once we came back with the results of our check. We had a couple of outstanding questions after we picked up the car and had to chase down answers. We remain dissatisfied with the operation of the navigation/apps console. Most frustrating however was the fact that within a week we were contacted by Sirius XM about our free trial. It took the dealership almost three weeks and some prompting to find out that they automatically send all personal contact info to Sirius when a used car is sold that has had Sirius before. (Sirius told me within 24 hours that my info had come from the dealership). No consent was given on my part for my information to be shared. Sirius has my name, address, email, phone number, make and model of car and radio ID #. Once I was told how this had happened I contacted Myers Automotive to ask why data was shared without consent. Have written twice. No-one has responded. I see no commitment to responding to customer concerns.

A bit overpriced and they take a while to call back when car is ready.

Staff is generally helpful but there are cheaper and more convenient options.

Great dealership, has never let me down. Honest, professional and great service from their staff.

Best place in Ontario to buy a car or truck. Great service department. Very clean, best sales staff.

Had a small piece of metal in my tire. They repaired it right away, no charge. I do have a warranty so that's why it didn't cost anything.