MyHealth Centre - North York - Ultrasound, X-ray, Mammography, Breast Screening & Bone Density

I was seen by Laura and she was amazing! Kept me distracted, asked about my day etc
I was in and out in no time

I highly recommended this clinic for an ultrasound. The tech & receptionist are so kind! The place is so clean & they follow your schedule time. You don't need to wait for a long time. I love this place!

The staff at this location are wonderful! They are kind and friendly and I can’t thank all of them enough for making my experience so pleasant.
Thank you! I will only go here for any imaging needed in the future

I am so upset with your service to answering the call and customer service. I have been your patient for many years but getting like a headache for a long waiting for phone calls or no-one responding. I have been trying to call you for more than a week and have not been able to talk with anybody so far for rescheduling my appointment. I recommended your service to many people and I regret it even with the knowledgeable and perfect staff you have at Bathurst and Finch location.

Both the receptionist and ultrasonographer were exceptionally kind, respectful and efficient.

It was a easy experience from the front desk to the appointment, staff were friendly and made me feel comfortable.

Very understanding and compassionate staff. Professionals are well equipped and knowledgeable

I had a mammogram and the technician (sorry, forgot her name) was so accommodating and pleasant.

I visited 4949 Bathurst location last week and had a great experience. Centre was clean, lady at the reception was very polite and professional. I came a little bit earlier than my appointment time and they called me right away. Blond lady who did my ultrasound was such a sweetheart! I rarely see professionals who love their job and care about patients like her in Canada’s health care. Highly recommend this location and will make all my future appointments there! Thank you

My MRI technician, Laurie T. Is absolutely a beautiful and rare gem. I have had her as a tech 2 years ago and was happy to see her again. She makes me feel comfortable and she is kind and skilled. Completes the uncomfortable task with ease. I will continue to come to this location. Thank you Laurie.

Lori or Laurie (sorry don't remember exact name) the lady who does mammograms, was absolutely amazing, kind, and very professional. Thank you very much for such professional service! The girl at the reception was also very welcome. Many thanks to all!

After months trying to find a place to get xrays and ultrasound done, I got an appointment a couple of days after I called. Easy to find and the woman who x-rayed me was great. The man who did my ultrasound wss also great.
I definitely recommend this location.

Update: came June 1 for another xray and ultrasound. Still great site to visit the staff are all nice and helpful.

Wow! This my first time this place. The front desk is very very sweet, respectful and professional than my other ultrasound place. I will use this place for now on. The place is bigger than other MyHealth at Thornhill (once be there). The blond lady who did my ultrasound was such a respectful and care the patients! Also I like how they treat Hard of Hearing person. I was planning using phone for speaker but the staff speaking clearly. I am SO HAPPY! Highly recommend this location and will make all my future appointments there! Thanks you.

Very clean and nice staff. Didn't have to wait like in other clinics. Took me in right as per my appointment time.

Great place. Professional staff and very polite and welcoming reception. Kudos to Samantha.

I had the best experience! The whole staff was extremely nice and understanding! They were humans for a change.

The technician was very professional and sensitive to the privacy aspects of this invasive ultrasound procedure.

Long wait time to get the appointment but in and out very quickly on the day of the appointment. The mammogram technician was so kind and as gentle as possible under the circumstances.

Appointment was promptly. Just waiting for my results, it’s abit frustrating. I wished, it would be faster results on line.

Staff is very warm and welcoming. Receptionist， ultrasound and x-ray technicians are all very nice. With smiles on their face, all nice ladies. Great service!

All the staff and technician are very polite and friendly. And they serve you fast as they can. Good job and keep it up!

Helpful and caring staff. I felt very good with everyone's service, I recommend this place, clean and organized to do my exams. Thank you so much

I came here for my very first ultrasound for my first pregnancy a few weeks ago. I will say the staff at reception was very friendly but the ultrasound technician I had made my first experience horrible, I wish I knew her name. Seeing as this was my first ultrasound experience I did not know what to expect. Though my technician was nice enough she did not seem to know what she was doing and did not make me comfortable. While looking for my baby she started by asking me if I had been cramping or bleeding recently, which may be a general and normal question but it was followed by silence when I asked if everything was ok. Then after locating my baby and turning the screen to me to view she asked me "Do you see anything concerning? ". Because I am not an ultrasound technician, and this was my very first ultrasound, I had no idea what I was looking at. I replied back saying "um no? Not unless you see something concerning? But I really don't know what I'm looking at or what I should be looking for. " which was then responded to with more silence. At this point I was very nervous and was being made to feel like there was something to worry about. The tech then said she had to go get her colleague to come in and view something she sees, of course this set off further alarms for me. I asked what it was and she said she "may see an empty sac but she was unsure" - I had no idea what this meant or how concerning it was but the way she left the room to get a second opinion had be very alarmed.

The second tech that came into the room took over, and after maybe 5 seconds of looking at my uterus she assured me there was nothing wrong and nothing there to be concerned about then she left the room. I was left there with the first tech who by then could see the panic and concern on my face and she reassured me a few times everything was fine - but by this point I had no faith in her at all to know what she was talking about.

I had a doctor's appointment booked for a week later to go over my ultrasound. From my experience I was already very anxious and nervous awaiting my results since my tech had made it seem like there were some concerns. I went to my doctors appointment and was informed that the Ultrasound clinic never sent her my results. So now I had waited a week on pins and needles to hear my results just to find out the clinic never even passed them to my doctor to review! It has now been another week and I just finally got a call from my family doctor saying she was able to track down my results. Luckily she told me that everything looks good and there are no concerns and no second sac.

Considering this was my first experience it was really disappointing. I am not usually one to write negative reviews but I think its important that this tech be told how to act more professionally with a patient. My last few weeks have been very stressful waiting for these results and they didn't have to be. Please never again ask an unknowing person if they see something concerning on an ultrasound they do not know how to read. And I completely understand that at times a second opinion my be necessary but that could have been done in a way that made it seem routine and not so concerning.

Again, I would like to say that the reception staff, as well as the 2nd tech who came in to help me were very friendly and professional. I only wish my whole experience had been.

Very nice and polite staff, making you calm and comfortable; almost no waiting time; rooms and changing booths are clean. I would recommend this location to anyone. Thanks

Yes I do feel appreciate from my heart and I just want to say "Thanks very much" to all the staffs helped me did my Diagnostic Imaging Test recently! At that time I was so worry about my pain and afraid something wrong! At the beginning I was so nervous about my test because I was so scared to heard any bad news! But the Front desk lady was so nice to me with a big smile on her face when I got there tried to check in and then I felt much better! When the doctor did my test, she was very nice smile to me and talked to me very gentlely to told me just relax don't feel nervous! After finished, she told me don't worry about it and she would send the result to my doctor very soon! I totally felt relax at that moment! Still I appreciate very much and I thanks a lot to all the staffs helped me in there! I truly wish all of you have a great work time in there with all my best to all of you! Thanks a lot again~

I have been this location twice. People who work there are generally nice and kind. When I visited first time, there were many people and it seemed busy, long waiting, felt not organized, but also it was understandable with many people.
When I visited second time, there was no wait and very pleasant experience for ultrasound. I will keep going this location:)

I visited the 4949 Bathurst St location. It was a wonderful experience. Everybody that I met at this location was very nice …starting from the front desk to the technicians who did the ultrasound and the X-ray were very gentle and nice. Thank you.

The place was immaculate, well sterilized, and above all the staff were very kind, knowledgeable and friendly!
A+

I had a pleasant experience with my Mammogram- the specialist was reassuring when asking the questions. She was knowledgeable in doing the procedure making it a seamless experience.

Everyone so helpful very professional
Made me feel secure
. The girl who did my mammogram was amazing

The best place to go to for ultrasounds. Staff are kind and friendly and always on time. Makes you feel very comfortable.

My 4 year needed a chest xray. It was pretty much in and out. The staff was friendly. My son was comfortable and had a positive experience!

I am hearing impaired and communicating over the last 2 year in a world of plexi glass and masks has been a difficult experience. Making it harder is often the reaction when I try to explain and ask for help.

Yesterday at your clinic I had the absolute best experience with everyone I encountered. As I explained my troubles communicating they didn't miss a second in making me comfortable and doing whatever they could to stay safe but be accommodating.
They were kind and took care to ensure my experience was good and also ensured that I had understood what was expected and what was happening.
You truly have an amazing group. They made day and I truly appreciate it.

Very pleasant staff. Positive experience. Getting there took a long time from Queen West on public transport but that’s not the clinic’s problem.
Technicians were great and seemed very thorough.

Fast check-in and fast appointment. The front desk staff was friendly and the the technician was very customer service oriented. She made me feel beyond comfortable!