I was frantic & in need of honest, straight to the point “Dad” advice while on a tight budget & time schedule. Bradley’s confidence in his Technicians put me to ease & truly reassured me they are the real deal, like family treatment. BARRY & Matt specifically went above & beyond fixing things DEALERSHIPS could not, 3-4 times prior to Rock Town @ LONG LAKE RD. I was a complete headache and they all treated me not just respectfully but kind! Helen goes out of her way to assist you in pricing, parts & knowing you’re in safe hands. Forever grateful
NAPA.speaks for its reputation. Excellent store/ chain. An AMAZING inventory on Hand. I've seen their back storage / warehouse/ shelves. It's mindblowing. The guys I deal with at any of the locations in Sudbury. (I got to two. NAPA AUTO-PRO on Notredame Ave. Or the Lorne St. Location will not let you down.
I was so impressed with the staff here - incredibly friendly and helpful. My husband and I had car troubles and happened upon the shop (the car literally stalled out as we drove by and were able to coast into their parking lot). While they couldn't do a comprehensive check at the time because they were booked up, they still did some quick checks to see if they could diagnose the issue - gave us the printouts from the quick checks they ran to take to another shop, and helped call around to find someone else who could help us. All without charging us a dime. Thank you for keeping us sane while we figured life out!
Wonderful service and staff. They are quick to squeeze in last minute appointments and explain what needs to be done. I'm not much of a car person, but I always trust Brad at Rocktown for doing what's best for my car to get me back on the road safely. Highly recommend, they've been a lifesaver for me.
Inspection and Rim Change. I went to Rocktown automotive in help with a shake in the front right of my vehicle. Within the same day of calling and booking the appointment they were able to inspect, locate a new part and fix the problem. I am very happy with this service and will 100% be using them when my car needs fixing in the future. Properly priced and the best automotive shop experience I have had in Sudbury. 5/5
The way auto repair shops should be. I could send my grandmother there without worry of being ripped off. Absolutely amazing service, very informative and always polite and shop is very clean. Would come back anytime for repairs. The process is stress free with the RockAuto team.
Update 07/04 Once again another wonderful and professional experience. Nothing but the absolute best service and craftsmanship! Couldn't be more thrilled with the business. Absolutly the best automotive shop in town!
Had CAA drop my car off, they were great with communication and very professional to deal with. The quote they gave me remained true even after issues with parts and my vehicle having to stay for a few extra days. Very reasonable pricing and all around great service.
They ordered the parts, shipped overnight and installed quickly the next day. That's the level of service I've come to expect from them. The car runs great. Thanks
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