Ladies, this is a clean respectable shop! You will not feel intimidated! Jay and his team take the time to listen, to calmly provide an understandable diagnosis, an estimate of the costs! A friend referred me to the shop and I have been so impressed, I have referred others. Thanks Jay, I appreciate you and your team
I have been a regular client for many years and decided to check your reviews. They are excellent and well desearved. The vast majority of your ratings are a 5 stars for your professionalism and excellent service. With over 150 reviews you only have a single 1star review. A women, who isnt a regular client, drives her 'dangerous' car to your shop and without an appointment, demands she gets her brakes fixed immediately. Her reviews are 1/3 a rating of 1*. "I don't get what I want so I leave a bad review". Keep up the good work guys!
Had a different shop do some work that left me stranded. The guys at Northtown Autopro in Barrie saved mine and my family’s cottage trip. They squeezed us in and stayed late. Great work and fair price. Thanks again!
Been going here for years, never had an issue. Quick, reliable, and fair (not to mention professional). Staff are quite courteous and I will continue going to them for the foreseeable future!
This shop is professional, quick, fair, reliable and trustworthy. Jay the owner is very personable and you just trust you are in good hands. I would highly recommend to anyone. I have been a customer for a few years now and grateful to be able to depend on them for my vehicles.
Had my car towed here after breaking down on the highway. Jay and the crew explained all the issues and options and were super helpful, honest, and professional. Definitely my go-to mechanic in Barrie.
I was a first time customer and will now become a repeat customer in the future. My son recommended this place and I was happy that he did. I had to get a new ignition, AC repair done on our Dodge Grand Caravan and they did a great job. They kept me in the loop the entire time and gave me some options as we went on this adventure. For me Customer service is everything these days and they know what they are doing. Thanks.
Recently visited this mechanic shop, they are confident and its like they know what they are doing, they dont make things up just to empty your pockets. Straigh forward and honest.
Thank you for finding the problem with my cars broken control arms and getting me in and fixed the same day after another shop told me there was nothing wrong despite the clunking and loose steering.
Professional, friendly and minding staff, excellent service, fair prices. Highly recommend! Got my vehicle safety certified in this place last week, done exactly what it need without additional expenses.
This is the only auto repair shop in Barrie I trust with my business. They are extremely knowledgeable, do the job right the first time and their rates are very reasonable. They treat you like family here, and give other techs a good name. 5/5, highly recommend this shop.
I always used to go to the dealership for the regular maintenance of my car. It was like being robbed at broad daylight ($800+ for repair of rear brakes). When I decided to buy out my car. I went to North Town for a maintenance and safety pre-inspection. I met Jay and explained my situation. Just like a good neighbor, he did the pre-inspection free of charge and offered to do the safety cert but half the cost compared to the dealership. I bought out my car without any issues and managed to save a fair amount of cost thanks to Jay and NAPA Autopro North Town.
Jay and Team where amazing. A tow truck driver told me they are good. No kick back. Jay was fast, efficient to solve the most bazaar repair. It was reasonable, no ickie feeling. Honest &fair Jay, wtg I'm sold I was stranded on the 400 80km from home, was treated like a repeat customer.
Very friendly & knowledgeable staff. Their prices are affordable, cost just shy of $40 to have a tire patched (about $30 cheaper than all the surrounding shops). Overall it was a great experience and I highly recommend them.