Napoleon Appliance Repair Ottawa

It's good morning to you, Eugenia.
Thankyou very much for coming over as soon as you could and when I was available. I didn't have to change my weeks schedule because we chose a time thst worked for both of us and wonderfully you came when you said you would. I appreciated your thorough checking of my washing machine and explanations for fixing the problems. I felt respected and listened to.
I have recommended you to my friends.

I have used Napolean Appliance twice for repairs to my fridge and dryer, and I have nothing but positive reviews. They were very quick to respond, the technicians were professional and competent, and their prices were fair. I'll use them again for any future job and I highly recommend them

Came super fast, was very efficient at the dishwasher repair! Can’t recommend them enough.

Great experience from the installation crew. They cared about our needs and make sure everything is going according to our expectations.

I called Napoleon Appliances when my decades-old Whirlpool washer stopped draining. They answered right away and booked me in first thing the next day. Eugeuni was friendly and respectful and diagnosed the issue quickly. I asked him to take a look at my dryer at the same time in case it needed any servicing to prolong its life: he showed me where a couple of worn parts could use replacing. The parts all came within a couple of days as promised, and Eugeuni was thorough and efficient in making the repairs. Very happy with the service.

The service person was amazing. I have used them twice, incredible service and technician both times. Forgot the name of the person on the first visit, but Eugeuni was here on the second visit.he was professional, courteous, extremely knowledgeable. Eugeuni went above and beyond to help me out. Even repaired things that I did not ask for, at no charge. Both technicians a assets to the Napoleon Appliance repair company. I strongly recommend this company for all your appliance repairs. They are quick and very fair. Wish all companies had their work ethics. Thank you again for the fantastic service.
Francois Lachaine

My 20 year old fridge broke down on a Saturday afternoon - Euguenie was able to assess it the next morning, ordered a part from Toronto, and had it up and running by Wednesday morning. He was very pleasant and conscientious,
and I would definitely use his services again. The cost was more than reasonable.

Very unexperienced techs, they will only charge for service call and do nothing. Do not trust them! Be aware!

Absolutely amazing service, came same day, provided time window and great rates. Fixed issue and was knowledgeable and friendly. Highly recommend.

Extremely friendly service, and very fair prices. My first call if I have issues again for sure.

Eugeuni was fast efficient and helpful with my dryer problems. He is very patiently to explain everything what is happening. The price was exactly what was quoted. I am happy with his service.

Had a great experience from start to finish. Scheduled appointment was on time and Eugeuni was professional and courteous and took the time to repair our dryer. Went above and beyond our expectations. Would definitely recommended this company and Eugeuni for any repair.

Sergei came to repair our Frigidaire Professional fridge. Our evaporator fan died and Sergei was able to order the part and fix the problem within 48 hours. Thank you so much for the prompt and professional service.

I really appreciate the quick service Napoleon appliances offered me to repair my fridge. Eugeni came at the requested time and repaired my fridge without no problem. He helped us save hundreds of $$$ because we were about to buy a new fridge.

The technician that came to fix my dryer and fridge was kind, respectful, and most importantly, did excellent work. He explained everything clearly before starting work, and was sure to clean up very well before leaving. I would absolutely recommend calling Napoleon Appliances for any of your home appliance needs.

Great service and very reasonable price. Fixed our dishwasher quickly and was very professional. I would recommend to anyone in the Ottawa area for appliance repair. Thanks!

With our 10-year-old (and very expensive when we bought it) Dishwasher suddenly down for the count and unable to get our usual service repair company over to look at it, we were just about to go off to purchase a new one of similar quality, when we decided at the last minute to call Napoleon, a company we'd not used before. What a great experience with them on what turned out to be a not-too easy job to get old faithful working once again. Within three hours of our calling for help, the delightfully pleasant and professional technician (Sergi) was on scene and had diagnosed the problem, given us an acceptable quote and said he'd strive to get the replacement part fast. The very next day (a Saturday) he was back again and he worked like a proverbial beaver to accomplish the major repair (circulation pump replacement). Unfortunately, the brittle old drain hose cracked while making that repair. Undeterred (but disappointed) he again promised to find the (scarce) part. Within just a few days he was back with his (equally nice) boss in tow to get our Dishwasher operating. Overall, while not without hic-ups, this was a pleasing process and although not inexpensive, far less of a headache trying to find and buy and have installed a new appliance. Highly recommended in all respects!

We had an issue with our washer. Sergey and his colleague managed to fix it in a timely manner. They are professional and we are completely happy with their service.

I was very impressed with Evgueni’s service. He was fair and very professional. He came right away. I will for sure call him again in the future for any repairs. I definitely recommend him! Thank you for everything

I called to the company and technician came in the same day, fixed my dishwasher and charged me a low price.
I recommend this company, they are professional and good quality.

Fantastic experience! Came quickly, came on time and made sure the issue was cared for. Would recommend to anyone. Keeping their card on our fridge and will absolutely be our first call for any service.

Mr. Tchernobelski was very quick and helpful. He fixed my washer and dryer right away. We are extremely happy with the service we received.