13 September 2023 23:05
Jacob did a fantastic job cleaning our ducts, showing before and after pictures. He was very professional, great communicator and took pride in his job. This young man is the employee I would want if I owned a business.
All the very best Jacob in your future endeavours, you’ll do well.
Thanks again, John and Gail Dolan.
26 August 2023 1:24
They felt compelled to leave an advertisement on my lawn despite having never serviced my house.
24 August 2023 5:46
Service tech Jacob was on time, fast, and professional. He also gave useful pointers on how to keep the dryer duct maintained.
18 July 2023 17:36
Repost- I had duct and vent cleaning done at my home in Mississauga on Dec 11. I was quite impressed with Power Vac Ontario through the whole booking process, from calling for information, and scheduling my appointment with Jennifer and Alissa. I really liked their professionalism and friendly and thoughtful nature. They were a pleasure to speak to.

Originally my appt was scheduled for early January, but I was put on the cancellation list, and within a week, a cancellation came up so I was very thankful and relieved. My air ducts and vents have not been cleaned in over 10 years and my kids and I have a lot of allergies from dust and mold. And it was affecting our health negatively.

On the day of the appointment, the service technician, Mike C, was very professional, efficient and friendly from beginning to end. I was quite impressed with his amazing, exceptional service. He called just before arriving, and he also arrived a bit early, which was great since I didn’t have to wait! He was very knowledgeable and explained the cleaning process to me. He answered all my questions thoroughly and to my satisfaction. He was also very thoughtful, to offer me ear plugs since it was very noisy at some instances while he was cleaning out the vents. The process took a couple hours and the result was amazing. The air in my house seemed cleaner and fresher almost immediately.

I would highly recommend Power Vac Ontario, and especially Mike C, for any future air duct cleaning needs. Actually the next time I need my ducts cleaned, I will personally ask for Mike again. He usually works in the Hamilton area, but said he would come out to help me again in the future. He did a top notch job and I was extremely satisfied with him! He should be a role model to others. And he deserves a huge recognition for his work. Maybe a raise too! He is a great asset to your team. Never let him go! A company can train anyone to clean ducts but they can’t train a person to be human, to treat others with respect and be sympathetic and empathetic. He was all that and more! He went above and beyond to make me a happy and satisfied customer. Job well done! ️ ️️️️ p.s. I would have written this review earlier but it took a while for me to gather my thoughts re Mike’s spectacular service.
10 July 2023 0:56
The one who came to clean the dryer duct was kind and tried his best. Unfortunately for me, I have the same problem, my bathroom does not get proper ventilation and there is still high humidity.
30 June 2023 12:03
Jacob was extremely thorough in the manner in which he cleaned the entire duct system. He was a true professional and an asset to his company. Jacob was also very knowledgeable about duct systems.
13 June 2023 13:28
We booked duct cleaning for a house we had just purchased and we are extremely happy with the results. Jacob was our technician and he was in touch with us the of the day of the cleaning regarding his arrival time. Upon arrival Jacob got to work quickly and did a very thorough job.

The entire process was seamless with friendly, professional, polite service.

Will be booking again later this year!
11 June 2023 8:14
Jacob was on time professional and knowledgeable. I would highly reccomend the company and will use again
06 June 2023 12:35
Excellent service! Communication with the office is timely and friendly. Jacob called to let me know he was on the way and he did an excellent job. Clearly communicated what was going to happen and was super efficient!
12 May 2023 20:36
Our technician Jacob was polite, thorough and completed the job by explaining what he did. We appreciate he cleaned the furnace filter as well and his recommendations. My only suggestion is to contact customers directly if delayed. Thank you
06 May 2023 3:59
Had National Duct Toronto for HVAC and vent cleaning today. Jacob is our technician during the service, and he performed all the tasks very meticulously. Upon arrival, he gave an overview of what he's going to do, and patiently explain any questions that I have. The cleaning + disinfecting + dryer vent cleaning took about 1 hour. Professional, patient, and very friendly technician. From inquiring quotes to cleaning process, I have nothing but great experience with National Duct Toronto. Highly recommend to anyone.
29 April 2023 12:11
Service was great your man and I got along great he answered all my questions and he did a great job it wasn’t his fault the debit machine wasn’t working that’s the only problem with your service not his fault that’s front offices problem he told me about it you guys should have bench tested it before the switch and turned off the old system
28 February 2023 5:36
JACOB WAS VERY EFFICIENT, COURTEOUS AND FRIENDLY. HE TOOK THE TIME TO ANSWER OUR QUESTIONS AND MADE US FEEL CONFIDENT THAT WE MADE THE RIGHT CHOICE.
06 February 2023 11:01
JACOB WAS VERY EFFICIENT, COURTEOUS AND FRIENDLY. HE TOOK THE TIME TO ANSWER MY QUESTIONS. THANKS I WILL DEFINITELY RECOMMEND TO MY FRIENDS.
24 January 2023 4:13
The tech was very good, took his time and showed me what the ducts looked like before and after. Cleaned up after himself and left everything in good shape.
13 January 2023 22:25
I was blown away by the guy name Paul, he was very professional and informative. I will definitely recommend my friend and family for duct cleaning in the future. Thanks for great deal & Paul for the best service.
21 December 2022 7:02
Jacob was very pleasant and well-mannered. He worked quickly and efficiently, and did a wonderful job. We are very comfortable in recommending Jacob.
29 January 2022 11:36
Good service, polite, on-time (first appointment of the day) and completed the work as described and in the allotted time. Will definitely used them again the next time I need to have the ducts cleaned.
28 January 2022 5:26
We had to wait 7 weeks for an appointment and it was well worth the wait! The technician was punctual, thorough, knowledgeable and she left the house very clean. Will use again.
15 January 2022 19:35
This company is efficient and professional, from booking the appointment to providing the service. I would recommend them to anyone who needs their ducts cleaned.
10 January 2022 13:06
Hello,
Your technician Cody Henderson arrived promptly and was very nice.
He was thorough and worked pretty quickly and efficiently.
My husband Glenn and I were very satisfied with your service and would recommend you to anyone asking for duct cleaning.
Thank you Cody!

Best Regards

Sue & Glenn Culver
13 Fead Street - Orangeville, ON
24 December 2021 5:55
A breathe of fresh air for the entire house! The technician that came knew his stuff, he did an amazing job through and through. I'm very well pleased!
11 December 2021 8:56
I was extremely satisfied with the service of Power Vac Duct Cleaning.
The gentleman that came to our house was very pleasant and courteous at all times. He explained the whole process very thoroughly and to my liking to understand completely. This was a long over do cleaning our house needed and done so professionally. I would like to thank your business for your help and great staff you employ, the receptionist was very polite also. Kudos to your Company. The price was very reasonable.
10 December 2021 7:01
Service person was friendly, explained what he was doing. Very little mess.
Veery good service.
12 November 2021 16:47
As described on their website. Arrived on time (actually a bit early), very professional. Followed Covid protocol very well. Showed me before and after pictures. Explained everything that had to do and what they were doing. Very happy with the service and results. Was very careful not to damage anything.
08 November 2021 13:57
Received referral from my HVAC team and was very pleased with the prompt service and professional results.
23 October 2021 11:01
I made an appointment 2 months earlier and they called me 1 day before the scheduled appointment saying they had a booking error and couldn't make the appointment. I understand that mistakes happen but I would have thought they could let me know about it earlier considering I booked so far in advanced.

No discount or additional service was offered for the inconvenience. I would have given 4/5 stars if they had honored the original appointment date, let me know more than 1 day ahead of time to re-schedule or offered some compensation.

However, the second appointment date was honored and the technician was friendly, helpful and thorough. I must say that David did an excellent job.
16 October 2021 17:21
They didn't solicit us.we contacted them. The technician who came to our house was polite, courteous, and professional. He went about his work quietly. The price was as expected and the technician didn't try to upsell us which we appreciate.

All in all it was a very boring service call, which is exactly what getting your ducts cleaned should be. I recommend them and will use them again next time.
14 October 2021 18:32
Just moved into a new place in Toronto and the vents were in a mess. Dirty and not straightforward in terms of the engineering structure. Cody didn’t see this as a challenge and did an amazing job cleaning them and the furnace. No complaints about the additional time the job required and not an additional dollar of charges. Amazing service on all fronts!
24 September 2021 17:04
Got the duct & vent cleaning services for my place.
The technician has reached on time, was clear in explaining what the process would be and how much time it would need.
He went through the process on his own and was able to clear my queries.
The charges were also clearly mentioned at the time of setting up the appointment. There were no surprises with the charges in the end.

Happy to recommend them.
12 September 2021 2:27
Give this guy a raise! He was fantastic. I have not had such an efficient service in years. I was shocked with the amount of dust that collects in our homes. I swear I’m breathing better!
07 September 2021 23:50
Amazing crew, who went beyond what they were asked to do. I appreciate the no upsell policy and could not be happier with their work. I would 100% recommend using them and I will certainly be a return customer.
07 September 2021 11:29
Top-notch service all the way! Darwyn answered all my questions patiently and gave me a detailed walkthrough of their services. David (service technician) is very professional. He came on time and very meticulous with his work. He rechecks the ducts after he worked on it to make sure it's clean. Will definitely recommend them!
05 September 2021 13:17
Excellent team. Both individuals were very polite, clean and thorough with the work they completed. Very informative and provided answers to all my questions.
31 August 2021 1:11
I had a great experience with this company. A service technician arrived right on time he was knowledgable explained everything that he was going to do. I cannot remember his name I apologize. He was done in a reasonable amount of time he answered all of my questions. I’ve never had the cleaning done before but if I ever need to do it again I will be calling and scheduling another service call from national duct Toronto
29 August 2021 15:13
Excellent service. Technician was competent and a pleasure to deal with. No resistance to going the extra kilometre if needed. Means a lot because not hard to forget things when arranging an appointment. Good price.
23 August 2021 16:30
Contacted them and got a quick straightforward response. The appointment was booked quickly and David showed up on time and was very professional and effective. Would recommend.
15 August 2021 6:36
The service was wonderful! Technician was on time, friendly, efficient, and did a great job! Also appreciated the service and respect of the customer service rep that did my scheduling for me! Definitely recommend to anyone looking to get their ducts cleaned.
01 August 2021 9:40
Kirk was very pleasant and professional. He explained what he was doing and did a great job.
We would definitely recommend PowerVac to our neighbors and friends.
22 July 2021 1:26
National Duct technician was on time on his schedule.
He was knowledgeable and friendly.
At the end of his service he went through with me what was done, this giving me the confidence and self satisfaction of a job well done.
I was really impressed and happy.
14 July 2021 12:27
Good thorough job. He was polite and went straight to work. We are pleased with the length of time it took.
14 February 2021 2:13
Great job.the teach worked hard and very clean.absolutely amazing job. I would highly recommend this company
24 January 2021 12:09
Excellent job, the technician they sent took his time and did the job right very professional. Happy with service provided and final results.
05 January 2021 5:05
Absolutely phenomenal is the only way to describe this company. From getting the initial quote from Matt to Cameron coming in and doing the work. They took before and after pictures to show me the work they did.

It was quick and when they left it looked like no one had been there. It was possibly cleaner!

I would recommend them to anyone that is in need of vent cleaning!
03 January 2021 13:38
Power Vac Ontario is an excellent organization that made our families experience wonderful. The entire team from the consolidation phone call, quotes, email reminders and service was outstanding. Our technician Shaun Dwinell is an ambassador and true professional that treated our home like his own. Great job!
24 December 2020 11:43
Thanks to the team at Power Vac Ontario. Austin, who serviced our home, was thorough and professional. I could tell almost immediately the air was cleaner coming through the vents. Highly recommend this company for their great customer service and good value.
07 December 2020 21:45
Excellent service, the person explain to me everything that they were doing and why they were doing it, on time, very respectful, great work
29 November 2020 14:23
Our technician Sean Lovell arrived right on time. He was very friendly, polite and efficient. We are very happy with the service we received and would definitely use Pro Vac gain!
28 November 2020 15:21
Jeremy and Mike were AMAZING - they called prior to arriving to say what time they would be showing up; VERY professional and courteous, also with respect to my home (they asked if they should remove their boots and also asked if something should be placed over my rug prior to putting the hoses over it). I have a very cramped crawl space and Jeremy had no problem checking things out down there and even offered to replace my filter on the furnace down there when he saw I had one out. I'm totally going to recommend these two Service Men - they do the Business proud! Thanks Jeremy and Mike!
28 October 2020 3:25
Mikael was on time, did a thorough job and was professional and polite. Showed me some before and after pics of inside the vents. Thanks for coming over!
06 October 2020 22:03
Ordered this service because of a musty smell that was in our air return when we ran the AC unit. Smell is completely gone. Very pleased with the service. He was on time and even moved the truck to avoid damaging my maple tree.
11 September 2020 20:52
Greg showed up on time, early actually, which was nice on a Friday afternoon. He was respectful, friendly and professional. Great job!
21 August 2020 9:13
Friendly, professional.
Discussed the procedure and the results in a meaningful manner.
We feel it was an extremely positive experience. Recommend this company
11 August 2020 6:48
David our agent was early 29 minutes. The job took around 2: 30 hours to Power Vac duct clean my house that has 19 vents. David was very nice and professional and answered all questions that I had. David wore his mask the whole time. Very good service and I recommend! Don't answer those 'private or fake numbers' by agents who sound as if they are calling from another country. Call these guys, pay a little more and get results! 5 Stars.
26 July 2020 17:19
They were very neat and organized. It was an excellent job and the technicians were very pleasant, fast and thorough. We would definitely get them again.
25 July 2020 6:27
Greg Stephenson was very detailed in his work and very professional. We are extremely happy with the service rendered by Greg from Power Vac. Thank you!

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