15 December 2023 19:41
Clean and professional. Even months after receiving services, they provided us with guidance in how to deal with a persistent infection.
06 December 2023 2:05
I had a really great experience getting a piercing here! The whole appointment went really smoothly, the piercer was really friendly, and explained things really well. I would definitely come here again!
05 December 2023 21:28
My sister and I booked online for piercings. The online system was well organized. Went for our appointment and Tim was wonderful. Even though we aren’t inexperienced, he went through the whole process from actually getting pierced to aftercare. He allowed us to take our time with placement etc. 6 months later and the piercings are doing great. Overall friendly vibe and clean and tidy from this shop! I would recommend.
17 November 2023 16:32
My daughter had her first ear piercings here today! Tim explained everything in detail and took the time to be sure all was perfect Thank you! Never imagined a piercing experience to be this calming.
17 November 2023 7:16
By far and away the best place in Ottawa. Hailey has been an unreal artist who took my ideas and turned them into a reality with perfection. She will be my lifetime artist going forward and cannot wait to continue to collaborate with her.
19 August 2023 19:28
Timbob is amazing! He was funny, personable and accommodating to myself and my friend getting piercings.
30 July 2023 11:02
Great reception and Tim did a wonderful nose piercing today and was very thorough about it. He did a great work on my nose. I look more beautiful now.
22 June 2023 22:16
Best place for piercings! Tim-bob is the best piercing professional I've ever encountered. He's super knowledgeable, very friendly, and an absolute professional.

I went to him to have my 7 year old daughter and 10 year old son to have their ears pierced. We created a wonderful relaxed, and safe environment. He treated both of them with utmost respect and attention.

I can't say enough about the quality of care we recieved.

If you're looking for a place to get a piercing, look no further! This is THE place!
05 June 2023 1:30
I got a tattoo on my back and I had ask for it to be 2 inches I walked out with it being 6 inches. When I first called to book my appt.the office lady said Trenton had 10 year experiences. To find out he only had 2 years when I asked him, while he was tattooing. It was difficult to tell the size on my back. I had asked the artist and he said if it's to small the ink will be bleed. Its a good size. All the tattoo artist want to make your tattoo bigger and bigger which is not right you should get the opinion to chose the size since it's in your body for life. I don't recommend Trenton his not experience and this tattoo will cost me so much money now to be removed.
26 May 2023 19:05
Like always this place goes above and beyond to provide excellent service! Gotten all my piercings done here and know ill get many more from here.
09 May 2023 2:45
I brought one of my children to New Moon to get their ears pierced. Tim was absolutely amazing! He explained the entire process before beginning and during every step along the way. His 'bedside manner' would put many doctors to shame. I cannot recommend him enough. If you want your child to get a piercing, Tim is the person to do it.
20 April 2023 5:44
Clean and sterile like a doctor's office, but with a rad atmosphere and vibe. Staff are professional while being very approachable. I had both my nipples pierced by Matty, and I felt so comfortable. It was like going to my hairstylist for a chit chat.

Matty did an amazing job and made sure I loved everything before piercing. I totally love Matty, and if I had more than two nipples I'd definitely see him again! <3
05 March 2023 6:16
I got my first tattoo here and it was amazing! Great staff, welcoming environment, professional but friendly, and very inclusive! It was such a great experience for my first tattoo and I will definitely be returning for a second!
04 February 2023 23:48
I got my Navel re-pierced and Tim did such an amazing job, he's so friendly and professional. He did such a good job you can't even tell that it was pierced before.
26 January 2023 9:20
I had Tim do a nose piercing for me on the weekend. He was amazing! So professional and was really caring! Thanks Tim.
24 January 2023 7:07
Took my 6 year old here today to get her ears pierced and the whole experience was amazing. Booking was fast and easy but more importantly the piercing went great. The whole process was explained thoroughly and everyone we encountered was very friendly.
20 December 2022 4:26
Dan is the Man. He did an amazing job with this R style motor from BMW. I had to travel to Ottawa because at least 4 Tattoo places in Montreal and Laval were not willing to take on the challenge. Any technical drawing in mind? I would strongly suggest getting it done here. Definitely coming back for more ink. During my 2 sessions totalling 8 hours, many customers coming in to book and or getting their ink or piercings done, and all of them waking out happy with their results. A lot of great work walked through the front door.
09 December 2022 15:33
I had my 1st tattoo today at New Moon on Carling. Hailey was amazing to say the least. Not only she executed the design I gave her to the t, she was great at keeping me calm and constantly reassuring me of the progress of the work. I will be recommending this establishment and definitely Hailey to all my friends.
I couldn't be happier with the results, I'm in love with my new body art and can't wait to show it off.
Again, thank you Hailey and New Moon for making a long time wish come true.
09 December 2022 15:10
Just got this fox tattoo done here by Meag, and I’m just as happy with it as I am with my first tattoo here! Love the staff, very comforting and easy to talk to, and they put in a lot of effort into making sure your tattoo is perfect!
05 December 2022 19:56
I had my 1st tattoo today at New Moon on Carling. Hailey was amazing to say the least. Not only she executed the design I gave her to the t, she was great at keeping me calm and constantly reassuring me of the progress of the work. I will be recommending this establishment and definitely Hailey to all my friends.
I couldn't be happier with the results, I'm in love with my new body art and can't wait to show it off.
Again, thank you Hailey and New Moon for making a long time wish come true.
25 November 2022 0:20
Simply fantastic experience at New Moon.the talent of Beatrice is unbelievable and I couldn't be happier.simply fantastic!
23 November 2022 7:09
Tim pierced my 9yr old daughter's ears and then a month later did two piercings for me. He is friendly and funny, totally puts you at ease. Explains the process completely. I will recommend him to everyone I know looking for piercings
24 October 2022 7:45
Simply fantastic experience at New Moon.the talent of Beatrice is unbelievable and I couldn't be happier.simply fantastic!
17 October 2022 1:13
I went here to get a tattoo done by Trenton and he was nothing but professional!
Definitely recommend Trenton and the folk at new moon tattoo
12 October 2022 19:25
Tom did my nose piercing today and he was great! Very professional service from new moon highly recommend going here for your nose piercings.
12 October 2022 15:24
I brought my 5 year old to get her ears pierced and I couldn’t be happier with her experience. Tim was amazing! He explained the process to both of us and made sure my daughter was comfortable every step of the way. She left with a big smile on her face.
09 October 2022 23:05
THE place to go for tattoo. High standard for customer service including matching the best artist for what you have in mind and body location; professional and both artist and customer health are priority. Trenton, huge thanks for bringing the design I had in mind the significance I was looking for. Amazing
01 October 2022 8:42
Tim pierced my daughter's ear lobes for the first time and did my double helix piercing yesterday. He is amazing and explains everything thoroughly and is fantastic with kids and keeping them calm. Highly recommended
28 April 2022 16:35
Went in to get my nose pierced yesterday and it was amazing! Tim was so nice and professional and explained every step he was gonna take which really calmed me down. The place is clean, and the vibes were great:)
21 April 2022 3:21
I came here because of a friend recommendation and I’m so glad I did! I came in for a septum piercing and Tim was my piecer: they were so kind and patient and informed me of the process, and aftercare in great detail. I’ll definitely come back to this studio and would gladly recommend it to others! On top of great service and a beautiful, clean studio the prices were super fair!
10 April 2022 0:59
INCREDIBLE! Such friendly customer service, well practiced and professional, i felt super safe and well taken care of.the atmosphere is wonderful.i definitely reccomend
09 April 2022 5:51
Worst customer experience I’ve ever experienced. Never trust Trenton to treat you with kindness or understanding. He might do good work but I wouldn’t know as his attitude sucked so bad I wouldn’t give him my business. Go anywhere but New Moon.
24 March 2022 13:04
Milena finessed an incredible forearm tattoo. Will be back. Fantastic experience. I.am.so.thrilled.
15 March 2022 11:07
I went to new moon tattoo after being referred by a friend for their wonderful customer service and quality work and i was not disappointed! I had a double nipple piercing appointment and am a very nervous person when it comes to needles. My piercer, Tim was wonderful and made my experience exceptional! He helped calm me down and explained the process in detail before getting started! I 100% recommend this business to anyone whos thinking on getting pierced! I will be back!
13 March 2022 0:48
I got a great tattoo at a fundraiser event, everyone was super friendly, I just wish it had been more organized. Waited in line for 4 hours to get inside, and another 3 hours after I did paperwork (got there at 10: 45am, was tattooed at 6pm). I wish everyone in line had been given a specific appointment time to come back for instead of waiting for hours on end to be tattooed. Also my ID was never checked (newly 18, but I certainly don't look it with a mask on). Actual art was amazing, event just seemed rushed and unorganized. Went to a great cause though.

Edited: originally was 3 stars, but attacking customers with valid concerns makes me change the review down to one star. Would not recommend coming here!
12 March 2022 15:21
I went to New Moon yesterday for the first time. I’m extremely happy with my tattoo and couldn’t have asked for a better experience. The atmosphere was great and the staff is amazing. I will definitely be going back in the future.
07 February 2022 19:04
Clean friendly environment. Had an incredible piercer that was both comforting and informative towards my 8 year old who was getting his lobe pierced. Would highly recommend.
05 February 2022 12:00
Very friendly and professional experience. Got my microdermal removed with minimal pain/trauma and I'm super pleased.
04 January 2022 5:38
Went in for a nostril piercing with Tim and the entire experience was phenomenal. The shop is clean and welcoming, Tim was funny, friendly, and professional. Definitely recommend visiting for all of your piercing needs!
10 December 2021 2:21
Love it her. Amazing artists! Been going for years. All safety protocols were followed even before the pandemic.
25 November 2021 18:43
Had an appointment with Tim today. I told him what I wanted and he gave me so many options. I ended up getting my second and third nose piercing. The amount of care he put into making sure the placement was accurate and balanced was amazing. I’m so happy with how cute this looks thanks to him!
17 November 2021 4:03
Went with my 16 year old daughter to get her very first piercing and Tim was absolutely amazing he explained everything to her he made her feel comfortable and he did an amazing job. The whole place was very clean they were taking the necessary precautions also for covid-19.again very, very chill place to go I recommended for anyone who is new to piercings or tattoos they're amazing. My daughter walked away yesterday feeling like a brand new person all thanks to Tim.
26 October 2021 12:42
My wife and I went there for matching tattoos. Dan took the original celtic design that we gave him and made it even better.very happy with the final result! We plan on going back to get more done on our other forearms soon!
25 October 2021 16:43
I got my nose pierced by Tim and the entire experience was great. I felt welcomed into the space and had everything showed and explained to me so I knew exactly what was going down. I would highly recommend this spot to anyone!
16 January 2021 20:27
Always amazing. The piercers here are super skilled and personable. Everyone at New Moon are top class artists and keep me coming back for more!
10 January 2021 7:53
Super friendly staff, good PPE and safety measures in this time of COVID, overall very good experience!
04 January 2021 21:47
Booked appointment for mother daughter tattoo. Nice new place and very clean. Pleasant staff. Mother daughter ink completed by Tim, he is a gem and a pro. We are extremely happy with the results.
04 January 2021 1:55
Came to book an appointment with them because of COVID you had to come to the shop. I got there and did the required forms before calling them. WAITED OUTSIDE for 20 MINUTES in the cold and rain, no one came or called me for me to book an appointment. Initial Phone call seemed rushed just said they would be right out. No one came. I got there at 12: 27 Pm and the shop opened at 12pm. I left at 12: 48 because no one came or called me to come in after they told me to wait outside. I could see the employees moving around inside. November 27,2020
17 December 2020 5:26
Tim does such great work. He's chatty and professional and knows what I want even before I do. I love New Moon! I'm already planning my next one!
10 December 2020 14:38
Absolutely love this place, had been told that I would never find a place that does hand tattoos. So glad they were wrong cuz I wanted one for me and my wife’s 10 year. Staff are awesome! Will be coming back for more!
02 December 2020 23:54
I enjoy this shop for the people and their talents. Jesse James is truly an artist. Im lucky enough to have sat in his chair. Each visit you can feel the warmth from the staff. I enjoy being there!
10 November 2020 19:14
Best tattoo shop in town! Been going since 1995 and I'm always VERY happy with their work and professionalism. Milena is my girl:)
12 October 2020 12:55
First time ever for ear piercing (yup I am a coward lol), very pleasant experience, Tim made the whole process easy and relaxing, highly recommended and will definitely come back if I need anything else to be done in the future.
29 March 2020 23:26
Absolute nightmare getting my second nose piercing. He failed to get the ring through until the third try. Had to ask him to take a break from trying cause I was in pain. Although he was apologetic. I definitely won’t be back here and will be taking a long break and/or be completely done with piercings because of this experience.
09 March 2020 23:08
Fast, super friendly, so impressed, I've booked two more visit, one, another TXT, one laser removal. Deff recommend 'new moon"
05 March 2020 11:54
The west side location is in a cute little house, and was busy! The piercer Tim was super friendly and professional and made me feel right at home. Would recommend!
18 February 2020 12:47
My wife brought our 4-year old daughter Makenna in today to get her ears pierced. As you can imagine, she was nervous about it! Tim was sooo good with her and made her feel like a million bucks on what was a special day for her (and of course my wife!). Thank you so much Tim for your excellent work and caring to make a little girl feel special!
17 January 2020 14:36
Went with my girlfriend to get her nose pierced, came with no appointment and were seen very quickly! They were very friendly and I'd definitely recommend
17 January 2020 2:44
My niece received a free tattoo and convinced me to leave this positive review for her. I'm happy for her.
15 January 2020 11:27
Kaiti is great and super friendly. She was really flexible with me & my friend's walk-in even though they were busy at the time. She made us feel like a priority and genuinely cared about our experience.
I've had piercers in the past treat me like I have no idea what I'm talking about but Kaiti was awesome with giving advice and guidance in a way that was helpful and informative rather than condescending.
11 January 2020 20:45
I love going here it's my go to piercing studio they do a great job with all the peircings they have done on me
17 September 2019 8:43
Love New Moon! Staff is always friendly and helpful. Have had 5 piercings done here and have always had a wonderful experience. The piercer is soothing and caring and seems to take great pride in her work. They take care of you before, during, and after. The facility is very clean, with a welcoming atmosphere, and the prices are very reasonable. I plan to get many more tattoos and piercings with them, and suggest anybody looking to get either done in the ottawa area go here!
06 May 2019 21:39
Kaiti did my double helix piercing. She was very kind and her voice was so comforting. She gave me a full explanation on how to take of my piercing and she was very professional. I would definitely recommend this place if anybody wanted to get piercing done. The customer service was great too!
28 April 2019 5:28
Had my rook (ear) pierced here, Kaiti was the nicest and the best out of all my 7 piercings! She was super comforting and hilarious. 10/10 would go back:)
11 April 2019 2:29
They so amazing work here! Best tattoo experience I've had. Slowly but surely Tim is helping me design the rest of my sleeve tattoo. Recommended to anyone looking for amazing serves!
06 April 2019 11:48
Had my eyebrow pierced there yesterday. They were excellent -realistic about the wait time, gave me full information about the procedure and care of the piercing, and were quick and relatively painless about it. They were sticklers about age requirements (no piercings for youth under 15yrs) which was a disappointment to my young teen, but something I really respected about the business.
14 March 2019 5:53
Strictly for their piercer Katie. I've gone two different times for piercings, both times have turned sour. I had never had an infection until she pierced my nose years ago. I thought NBD she was new. I had their previous piercer do 12 different piercings on me (Bruce) loved his work and him. However I recently had her pierce my lip, and the other side of my nose. She was really rough with the clamp on my lip and caused a red rash and bruise in the shape of the clamp. The lip bar is crooked and is scratching the hell out of my teeth and gums and it's killing my mouth (I've had lip piercings before where this never happened-had that one for 7years). I used to spread the word on new moon, now I will never suggest getting pierced there. Sorry. Sweet girl, but not good at piercing.
Overpriced and the lip bleeds without cause.

Flip side I had Jay do my foot tattoo years ago, love him, love the replica he did of my own drawing and it's still looking great today, plus it healed well back then.
23 February 2019 16:24
Got a nostril piercing done by Tim. He was great! He removed a nostril piercing I got done a few days prior on the opposite side that I wasn't happy with, and walked me through placement and size of jewel. Very knowledgeable and the piercing was quick and pain free. I'm glad I trusted his expertise on placement because I'm very happy with it.

I had some issues a couple of weeks later when I accidentally pulled on the stud and it caused a little bump to appear. I emailed the shop and they got back to me in a timely manner and advised me of how to take care of the situation and I am now bump free!

I highly recommend New Moon for piercings. Very friendly and welcoming staff who are knowledgeable in what they do! I will definitely be back when it's time to switch out my piercing and have them do it so I can learn how to do it myself.
08 February 2019 17:16
Jesse did an awesome job, glad with his work and will definitely be going back when I want more work done. The staff here is also really friendly and they're all around good people. Thanks to the dudes out at NMW cheers.
07 February 2019 1:21
I came for ear and helix piercings. Kaiti was very good, fast, professional and knowledgeable. She gave me good advice for which piercings to get and when, as well as detailed written instructions for after care. Everything was very hygienic. I will come back for my next piercing.

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