I love it! I have been a patient since 2021. I always get an appointment and they are patient with me. They have helped me with dental cleaning (for children and adults), fixed and mobile retainers, cavities, along with other queries. I like that they have cameras and scanners to dispel doubts. The excellent attention.
I normally never leave reviews good or bad, but in this case I have been compelled to warn others of this practice. I cannot tell you how I’ve been left so disappointed and with such an awful experience with New Sudbury Dental. The only positive thing about New Sudbury Dental seemed to have clean office, but from my in flections I am not sure about the cleanness of the equipment. I did not receive the care required for a damaged tooth, which after having New Sudbury Dental work on the tooth resulted with infections into my jaw. With my awful experience, unnecessary pain and their inability to provide adequate local emergency care as well as additional X-rays not required and billed. To that end my insurance refused to pay for the additional and unnecessary X-Rays. Now I had no choice to reach out to the Royal College of Dental Surgeons of Ontario about the billing practices and about the poor care I received. RCDSO assisted in finding another Dentist at the Four Corners who has been amazing and corrected the problems that New Sudbury Dental could not.
Great staff and amazing guest area. April has always contacted me for any cancellation so I can be seen sooner; excellent customer service. Danica was amazing at cleaning, very gentle and made sure I was comfortable.
We love our dentist! I have major dentist anxiety and they are always kind, soft and slow with me. My youngest is very busy and hates getting his teeth down and Brenda is super patient with him. I would recommend this place to all my friends and family!
Very professional! Most importantly I felt valued and respected, not just a number or another insignificant patient. My entire family are patients and they all have had great experiences. Thank you!