Niagara North Family Health Team - Carlton Street Site

Rude and snappy receptionists are not the level of care anyone needs when contacting a physician for ANY reason, but especially not if they specifically say it relates to mental health. Would strongly consider addressing the obvious staffing concern considering there are many reviews that echo this sentiment. Did not attend my appointment because reception was so rude on the phone that I decided to go elsewhere. Will not call here again despite the great experience I had with a medical student on my last visit.

Dr Buetow and the other nurses and staff here are very caring. Usually they are on time and I don’t have to wait long. My only complaint would be that it can sometimes be difficult to reach them on the phones with high call volumes

I know what it is to have both a bad and a great Doctor as my Family Practitioner. I just want to say to my new Doctor at Niagara North that it's been a while now and thank you. Thank you for everything you've done. You understand and get it right.

I am not sure where these bad reviews are coming from but when I need to get an appoint for Dr. Buetow the office is always efficient very polite and always looks after my questions and needs. I have been with Dr. Buetow for a very long time. Best ever!

No one is answering the phone and I can't make an appointment with my doctor. Automated

I agree with the majority of the bad reviews here.
I just went yesterday to see the Dr for my son, the reception was very rude and unpleasant, this is 6A unit, reception I am talking, if all the reception are
not happy with their job, stay home and get the treatment