Niagara Regional Cleaning

Their standards fluctuate at every clean and this ultimately affects my airbnb and the experience of my guests. This company is unprofessional and don’t take accountability for their mistakes and don’t keep their clients informed about their services. I also noticed they don’t complete things of the agreed upon checklist and cut a lot of corners.
Not sure how they have all these fake 5 star reviews. Please explore other cleaning companies in the area.

EDIT:
I’m not sure who’s Mika and what their response below has to do with my review, however, my review is based on my experience with their company. It seems like they’re having issues with other clients as well, further fortifying the fact that their cleaning standards & customer service needs major improvement.

Very please with my service from Niagara regional cleaning! Very fast service from getting a quote and cleaning being done. I’m very satisfied with the cleaning and will support this business again.:)

We just started working with Niagara Regional Cleaning, and it has been a fantastic experience from the first moment. Rob came out the same day I called to give us a price and they started the following day. Their work is exceptional and the washrooms have never been cleaner. Great job!

A+ Would highly recommend Niagara Regional cleaning for any of your cleaning needs! They offer high quality service which leaves your home sparkle. Thank You again Rob & team!

I had a very excellent experience with this cleaning company. I called them for post construction cleaning and their work was exemplary. After they were done cleaning the place looked fantastic. They are now doing the regular cleaning for our airbnb. I would definately recommend them. Thank you for always doing a great job.

Cleaning is great! Very professional and great customer customer service too. My house always looks wonderful after each clean. Recommended to all.

Such a great experience, able to get a cleaning service set up for an air bnb within a couple hours. Always does a great job setting up my place for the next guest. Would recommend them to anyone in the area.

The staff were great! On time, very professional and a job well done. She cleaned my Mom’s kitchen cupboards, drawers and much more. Thank you to the team at Niagara Regional Cleaning.

I’m extremely happy with Melissa and her team
She was able to accommodate my service call in just few hours, I am out of country and message her on WhatsApp and she responded immediately and she accommodate my service call with very short notice.

Her team did a fabulous and professional job, cleaning my AirBNB home. I will use them again! Highly recommend.

I’m very happy with Rob and his company. He was able to accommodate me within 24 hours and was easy to work with. His cleaner Bobbie did an amazing job of cleaning my home. I will use them again! Highly recommend.

Highly recommend as the best cleaners that I have used over several years. Truly excellent quality and service!

I use this service for my parents who are seniors. All of the cleans have been great and the maids always on time!

They did a good job. They were very accommodating, and very detailed in their cleaning. I was satisfied with their work. I'll use them again.

Melissa & her team are incredible. They take such pride in their business and don’t stop until the job it done. They are definitely the people you want to use if you want someone who cares about your space as much as you do! Will definitely be using them again and recommending to all of my friends!

I own an Airbnb and have tried several cleaning services with no success until I tried this service, they're punctual polite and professional.left my place looking great at a reasonable price.

We are extremely pleased with the service we receive from Niagara Regional Cleaning. Both Rob and Melissa are very friendly and easy to work with. We also love the relationship we are able to build with Jennifer who cleans our place.
We would not only recommend this company but we plan to continue using them regularly moving forward.
Frank and Zoltan

Rob and his team are very professional, ever since I got them to clean my Airbnb I don't have to worry about a thing, they are always on time and leave the place spotless for the next guests. They always go above and beyond my expectations. If you are looking for a good reliable cleaning service I would definitely recommend niagra regional cleaning company.

We had an excellent experience! Prompt communication, punctual staff member and great job with standard house cleaning. I didn't get myself tidied up as much as I would have liked beforehand (teething baby!) but Jen did a great job working around things. We also have a husky with a double coat and majority of the hair was cleaned up which is a feat in itself (if ya know, ya know). Our home is fresh and as a new mom I can't express how much of a treat it is to have the floors/bathrooms/kitchen and dusting done! Great value for a great service. Will be using again for sure.

This was the best clean I’ve gotten and they were extremely professional and I got great value! I highly recommend them

Amazing company to work with! Cleaned my Airbnb very thoroughly and left it sparkling clean! Very lovely, kind staff.

Loved Melissa and Rob's professionalism! We met with them last week for a new property in niagara region. Melissa did an amazing job cleaning and followed all instructions. Would highly recommend!

I am a builder and in my industry it’s very hard to find cleaners that have attention to detail and can do deep cleans after construction has been done.
This company gets it they have a high standard of quality workmanship and impeccable service.
Definitely would recommend them for any cleaning big or small.

Extremely professional crew and management. Extremely happy with the service. They did a great job on our house. Highly recommend. Honest, hard-working and locally owned. Couldn’t be happier! Thanks to Rob and his Team!