North Park Medical Centre

Doctor Raj is amazing. His Spanish speaking receptionist is very rude to other Spanish speaking people. Claims to not understand them and won’t tell anyone her name. Told me to learn “English” like she did. The other receptionist tells others to “calm down” when her fellow receptionist is the rude one.

I am in a lot of pain, I booked an appointment for 2: 30pm, when I got there the receptionist were just talking to each other for 5 mins just glancing at me while I stood there, without saying a basic hello one moment please. When she finally spoke to me I told her my name and she said "oh Dr is not taking new patients, I know I said that over the phone yes but now I can't, but since I said yes to you, I'll let you just this time", I sat in the waiting room for 10 mins she called my name and said "yeah sorry no new patients, Dr can't see you". This is so unprofessional, I don't care if the person is new, you don't play with a person's health like this. Unacceptable behaviour.

I normally like this walk-in clinic, however I am left speechless with the attitude of the receptionist. (New staff it seams like) I tried to call the walk in and was placed on a ten minute hold, I hung up and called back and was instantly placed on hold again (“hello, please hold”). I called a third time and finally was able to book the appointment. I then met the rude women I spoke with on the phone and she was even more unpleasant in person. My reason for taking it to a review is because I was very uncomfortable sitting in the waiting room as I watched how she interacts with the patients. The doctor was running very far behind and patients were waiting over an hour past their appointment, everyone waiting was frustrated. A man asked her when he would be seen and the receptionist completely snapped. Very uncalled for, I felt uncomfortable for him. It was absolutely inappropriate for her to speak to the patients the way she does. Myself and another man said something to her and she tried to adjust her tone when speaking to the new patients walking in. I will not be coming back, nor recommending this walk-in while this women is employed here. I hope the doctor puts effort into having her re-trained on respect, and stress management. I do not think this is a good place for her to work, as she is very ignorant and edgy when the stress level is increasing. (It’s incredibly noticeable and unnecessary.)

Worst wait time ever! You will die in the waiting area before the doctor can see you! I literally booked an appointment a day ahead and still waited an hour plus!

If I could give zero stars I would. The receptionist was rude and pretty much told me to kick rocks and go to emerge to see a doctor. I can definitely see why the reviews are low. Im someone that never leaves a bad/poor review, but I needed to speak up.

The new receptionist she got an attitutde issues, seriously who hire these people?
Dr. Raj is good, the new Spanish speaking receptionst was rude to other Spanish speaking people.

This is the best medical clinical that I have been to in years. It is well worth the wait to have an appointment as Dr. Rajmohamed is one of the best family doctors in the area. He is very knowledgeable and caring. I appreciate how much time and effort the staff put in to maintaining a clean, safe environment. Highly recommend!

Love my dr Rajmohammad, seeing him since I was a child…20years! Extremely unprofessional staff at the front. I have been looking to get a medication since a week. They don’t have listening skills whatsoever, very rude. First learn to listen to get to the solution. Not to mention they just hung up. Not my loss I’ll go to another clinic.

The doctor is nice, but his receptionist are rude. They will ask you to wait and they will hang up on you after waiting for 15 minutes, and once you redial they will tell you that they have nothing to do with it and rebook you for the next week? So why put you on hold, instead of telling them right away!