North York General Hospital

I went last night for an MRI. I was nervous before the test but the staff put me at ease. Also I felt very safe with the CCTV cameras there and that you put your belongings in a locker with a key. The test itself was comfortable. You wwwd earplugs and a headset listening to some sounds in the background. I closed my eyes and relaxed the whole time. Thank you NYGH for putting me at ease.

My son was sick and I went to North York General Hospital 10 pm, I have been waiting for the doctor for 6 hours, but We could not meet the doctor and finally we came back to home frustrated.

I stayed at this hospital (and this exact specific location in the emergency (psychiatric) department for a week in the summer of 2011- the staff was compassionate and caring even though the environment was highly unpleasant (due to being around mentally-ill people 24/7)

An absolutely awful hospital! Very rude & callous people in the triage. Nurses act like jail guards with sick people. They ignore your questions or simple requests, do not communicate with or help you! The whole area is in a great disorder and resembles a warehouse. People talk on their phones too loud near the critically ill and elderly patients. No simple manners of respect and consideration for others! Nurses do NOT care about anything or anybody, except their paperwork and OHIP billings. It blows my mind that they always complain with the pay they get to be mean to human beings!
Most importantly they show NO compassion whatsoever and are very arrogant and rude! The ER really resembles a production line of shifting around and ignoring sick bodies. It’s simply disgusting and revolting! SHAME! SHAME! ENDLESS SHAME ON THEM!
I rather die at home, but in peace, than ever visiting an ER again especially at this hospital!
P. S. I DO NOT believe 99% of all positive reviews! There are NO doubt whatsoever that they are ALL FAKES! This nightmare must be stopped! The whole country went down the drain!

I had surgery at 19/1/2023
After they send me.to
Room 194.5th floor
20/01/2023 At 4: 50am I was starting pain very bad. I told Nurse I have very bad pain!
she came almost late
I couldn’t even move when she came bake in few seconds before alarm started (picture)
she came to me talking very bad she told me why u didn’t stop alarm!
It’s funny she talk with person had major surgery so mean.
I didn’t expect her
reaction at all
I told her I have very bad pain I have pain I have pain almost I want to cry
She told me don’t yell to me she hold a pain killer and she told I going to Ieving room right now!
I told her please please
She started shocking her head and star sat up pain killers and she aging shocking her head badly
Now is almost 7 am I could not sleep I just think why she did like that… one dream if she didn’t give me pain killers …
I'll be honest. Everyone is in the hospital. The nurses, doctors and maids treated me well. Thank u

Too many patients but not enough doctors. Triage calls out but you hardly understand bec its either the caller speaks so low or the speech is garbled. The wait is from 8 to 13 hrs. One can die waiting to be called even if suffering from chest pains and numbing. There really isn't priority illness as far as the triage is concerned

If your planning on giving birth at this hospital, don’t bother. All the nurses in the section are rude, yelling, Shandelle i believe her name is, nurse assistant is full of attitude. She will randomly stop Infront of you and yell, the nurses there don’t even get along. One nurse asked the other one to bring something and she gave attitude and said what what what! I couldn’t believe my eyes or my ears. The arrogance is top notch I give a 10/10. On top of that, racism and discrimination I would say is what you’d be signing up for. I’m just so confused as to why a new mother would ever consider coming here, I feel disgusting and horrified of how Shandelle is in charge, I have also reported this to 3 nurses in that section and they all said “she’s like that” UNACCEPTABLE

I' ve been taken by ambulance with 220/120 blood pressure, chest pain and huge dizzy.
But.when ambulance left me there, nobody even come.no blood pressure control no BLOOD test. No ECG.
2 hours. 2 hours.
I left this devil place and took taxi to South Lake hospital.
It was a long time aswell but med.stuff was care about me.
Hospital like NYG must be close and reopen with proper management and stuff.
We pay a lot for our med.care

Wonderful experience in every department. Emergency. Chemo Clinic. Outpatient Clinic. Pharmacy consultation. CT scan. Bone scan. Bloodwork. Cafeteria. At NYGH.
I’m amazed at how kind and efficient everyone was. Having to go to the hospital has never been a pleasant experience until now.
Thank you to my oncologist Dr. Roitman for taking care of me in my time of need
Dr. Reiner in outpatient clinic is amazing and so is Daniella at pharmacy counselling.
Helen at Bone scan machine.
All bloodwork technicians.
And to all future appointments
Thank you everyone at North York Hospital

Veronica Gold

Too many with not a lot of doctors who are really trying their hardest to account for everyone. It's the staff who were grouchy, impatient, and rude. They were horrible and even have duties of paging patients. Either they were just crunching our names or speaking very low, we could not hear and understand. They also make us wait for like forever and won't let us know until we ask what's going on or what the next step is. If I didn't ask, I would have stayed longer than the 13 hrs I've been there waiting. Sorry, no photos allowed. Guess this is the scenario with most Canadian hospitals. My doctors wanted me to go to emerge and promised that it won't take me long bec of the reason I was there and that I would be taken right away. I cld hv died waiting bec I was having chest pains and numbness on my left side. Guess it didn't matter to anyone.

I always choose NYGH because the triage is fast and they don’t have a waiting room as horrendous as Humber River Hospital.
The only downside of visiting here is that there may be only one doctor working during the night and that’s just a terrible inconvenience to have in an emergency room. That should be improved. There are many nurses but that’s not good enough. We need more doctors.

My father felt very sick and came to the ER; an xray revealed pneumonia and he was prescribed an antibiotic. 4 days later he wasn’t any better so I convinced him to go back. After about 6 hours of waiting in the ER he was sent for X-rays again and it was revealed he didn’t get any better. He requested a swab 3 time to culture the pathogen but was denied. Instead Dr Michael Robert Killian said it was procedure to prescribe the next medication on the list.

The front desk emergence nurse is very rude and impatient. Not professional. But once you get into the next step see the doctor, they are very professional.

To my fellow international students, just a heads-up – this place might not be the best fit for you!

They handed me a bill of CAD1150 for a simple cut on my finger, no inspection of the wound or anything! Felt like I was in trouble (especially with the bleeding), almost like they were demanding ransom. No first aid offered, and it was a pretty awful experience.

Waited around for about 1.5 hours (don't remember exactly, a staff from the green room said 4 hours wait is standard and I had only reached), only to find out the doctor wasn't even there! Asked why no doctor, got conflicting answers – one person said ask the Government, another said the doc was tied up with emergencies!

Finally, when I decided to bail around 11: 30 PM in the snow, they insisted on treating me before letting me go. They made me go through multiple desks, didn't even return the agreement form I signed during registration. I decided to leave without treatment anyway!

Doctor forgot my tests in the ER. How do they even work in the ER if not so detailed oriented. Also swab test took barely 0.1 second which is not appropriate. And tells everyone just to go back and take Tylenol or Advil. I had fever for 3 days that’s why I came to the hospital, if Advil or Tylenol is useful why would I come?

I went to the Emergency room with a very high fever, aches & pains, and intense nausea. Was it the most alarming & dire emergency? No. But wow… The staff there were amazing!

Everyone was professional & kind. From the check in to registration to the nurses & the doctor. Speaking of which, the doctor was super compassionate, understanding and kind. I wish I got his name but he’s the dude with glasses lol.

Kinda weird giving a hospital visit 5 stars but the staff were amazing.

Just want to say thank you to all the team in pregnancy section of the hole second floor,
You guys were amazing team, nice and friendly and very educated.

From bottom of my heart i wish you all The best in every moment of your life.
.
Yes i know the emergency section of this hospital is worse that worse, small and not enough emergency doctor for this amount of people in North York,
But please don’t think the hole hospital is like emergency room.
I m just telling this to pregnant mothers so don’t get worried after seeing the 2 ️ for this hospital,
Most of the bad reviews are for the long waiting in tiny room for emergency.

I hope the government and city of North York considering to make and build new and large hospitals so the doctors in this hospital and all the staff and people and everyone can feel great for working and visiting the hospital.

Got abused and assaulted here and then they told me I’m not allowed to call the police. Some nurses are really great but the abuse from some of them is unacceptable. The nurse I was given was a student nurse named Nikita and she made my life a living hell. Very unprofessional, she was online shopping as I was trying to get her attention to a crisis and all she said was “you need to learn some patience” wish I could give 0 stars. Also one time I came in and there was nobody at the emergency front desk and I was sobbing on the floor for like 10 minutes because I needed help