05 October 2020 3:28
Nice people there. Very friendly store. Ian will take care customers very well. Highly recommended.
28 February 2020 0:58
Pat and Ian were able to help me find a new tank for my Drag 2! Thank you for being so patient with me!
02 February 2020 17:48
DO NOT ORDER ANYTHING ONLINE waited a full week and nothing ever got shipped and when i asked about it they said they were out of stock yet they still took my money. Asked why i was never notified because i would have had to wait weeks if not longer if i didn't ask, they just said "sorry". Asked for a refund they said it would take another week to process the refund. Absolute garbage customer service.
12 January 2020 20:09
First time here at NYX Patrick set up me up with my pod mod and was very helpful. Im happy with my new device. Highly recommend.
03 January 2020 18:41
Been a customer here for over 2 years and always get excellent service from Grace and Ian. Good selection of products and knowledgeable staff
26 December 2019 15:49
Today I went to the Markham location and Patrick helped me out a lot and was very patient. If you go there talk to Patrick.
06 December 2019 11:47
Paul and Jboy have excellent customer service! Very keen, knowledgable, and very helpful. First time using a vape itself and i feel like ive been doing it for years thanks to them! Will be returning for sure!
01 December 2019 4:13
Thank you Jonathan for the crown 4 tank! I will be back. Best customer service and very organized and clean.
30 October 2019 15:45
Came in today and was serviced by Jonathan. Friendly and helpful! The service is always so good every time I come in! He was super knowledgeable as I needed to replace my device that I lost.
07 October 2019 3:24
Johnathan and Patrick were super helpful during my most recent visit. Helped me set up my new unit. Great shop.
23 September 2019 21:57
Very upset. I bought a product yesterday, and it doesn't work. I haven't even used it once! Employees say that there is nothing that they can do about it, and there is no owner to contact. Not sure if I should contact the Better Business Bureau.: (
10 August 2019 7:50
Came in to purchase a new tank and find out about new juices i might like, was helped by Paul he was very knowledgeable about the different tanks and helped me to find a juice flavor that i really like. Very clean location and displays are well set up. As my experience at this location was a good one this will be my store of choice for future purchases. Thanks for your help Paul.
09 August 2019 18:49
Pretty kewl staff. Nice vapes. Excellent after sales support. Knowledgeable staff. Will buy again.
12 July 2019 10:27
Anthony and David were really helpful, friendly and informative. I tried some new flavours that Anthony reccomended and loved it! This place is my go to for juices, coils, and other accessories.
28 June 2019 17:28
Anthony and David are always helpful and their recommendations are always on point. NYX will always be my main vape store that i go to.
13 June 2019 22:34
If you want to deal with someone who is knowledgeable about vape products and will cater to your needs ask for KK he won't stare you wrong.

Thank you for all your help!
JC
11 June 2019 11:49
Convenient location with lots of parking, the staff there are very friendly and knowledgeable in vapes and flqvours and gave me very good recommendations on my purchases.would highly recommend first time buyer to visit this location. 10/10 my go to from now on.
04 June 2019 11:07
Have been at this store for almost 3 years now and always get the perfect service with all of my fav flavors! This is a must visit place for all vape lovers! Their collection is fantastic and it keeps getting better! Great staff too! Thimbs up!
30 May 2019 0:09
Went to NYX for the first time to quit smoking. I was greeted by the manager, KK, who was very helpful. He was patient and got me started. Now it has been 2 weeks without smoking and I owe it all to him. Highly recommend others to visit NYX!
26 April 2019 7:42
Been shopping at NYX for past 2 years. Service is amazing. Very knowledgeable staff especially KK. He's the one to see if you visit this store. Highly recommend!
01 April 2019 12:34
Amazing customer service from both Charlie and Anthony. These guys took their time to help me get exactly what I needed. Highly recommend. Store was hella clean too!
18 March 2019 19:43
Great staff very friendly, awesome a-juice selection, they are very knowledgeable about what they are selling

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