30 October 2020 21:33
Beware of fake coils. Purchased a pack of Nord coils and salt nic juice, each lasted about a day and a half (normally last 7-9 days). Emailed them before writing a review - no one got back to me.
15 September 2020 20:19
HIGHLY RECOMMEND THIS STORE! Clean store, tidy set up. Employees are extremely helpful, knowledgable about the products, and friendly to interact with. This is the only vape store I will be going to from here on out! Thank you for your help guys and gal! LOVE THIS LOCATION!
31 July 2020 4:04
Love this place but not sure if you are back open to the public? I have been ordering online in the meantime
23 March 2020 13:44
Great experience every time I go into the store. The staff always knows how to answer all of my questions!
08 March 2020 3:38
Came in here to switch from a full-size kit to a more portable system. Nathan and Alex were both really helpful in aiding me choose the perfect device for me. I would recommend visiting this shop if you want nothing less than the best.
26 February 2020 22:45
Shoutouts to my boys Alex and Nathan for hooking me up with a proper pod system set up.quality juice, product, and customer service is what youll expect here
28 January 2020 5:44
Out of town to look for juice and stopped by the shop. Great atmosphere, lovely staff. Would definitely recommend to my vaper friends in the area. Keep it up!
27 January 2020 3:02
Been looking for a place that actually carries descent stuff in the area, nothing compared to this place on my list.love love love
19 January 2020 22:55
Best place to shop at in the Durham region by far the best quality staff. Go see Alex he will help with all your questions about quiting smoking.
14 January 2020 11:44
Alex has known me for years and always welcomes me with good conversation and vape juice recommendations, super chill environment and overall great store with lots of selection!
05 January 2020 5:56
NYX Whitby provides exceptional customer service. Alex and Nathan are knowledgeable, friendly and attentive to your needs. They go above and beyond to ensure customer satisfaction. Sarah and I never leave disappointed.

Sincerely,

Icy_Eyez
23 December 2019 21:48
Always excellent customer service, any time I come in I'm always helped almost immediately and I'm in and out with no hassle whatsoever. Keep doing that, and my business is yours forever:).
29 November 2019 13:26
Came in earlier today and had an amazing experience, as usual.

Alex helped me out.
He’s super cool and informative.

Check out the store if you’re in the area.

You won’t regret it!
21 October 2019 7:54
Great place, friendly staff and a variety of products. Recommended for people new to vaping as well as veterans.
05 October 2019 14:35
Everything there is great staff is friendly and helpful but I have noticed recently that the store brand juice burns up very quickly. Quicker than it use to and quicker than the store brand from DashVapes which lasts me two or three more days than the same amount from Nyx.
30 September 2019 19:04
Great Customer service, Amazing selection of quality juices and products with a welcoming atmosphere for all customers.strongly recommend coming here for your vaping needs
11 September 2019 14:03
The best vape shop in the Durham region by far (I have tried them all). Very friendly and knowledgeable staff. Very, very good selection and reasonable prices.
26 August 2019 7:36
I had a great experience in the Whitby store. Alex was Extremely helpful from Devices, tips, coils, A variety of juices, Discounts & Points to earn towards future purchases. He inquired about my taste in Juices and made some great recommendations. He was very patient and attentive, the conversation went on like an old friend. He put some details on my profile for future juice purchases as I found quite a few that I enjoyed and had me sold on 5 juices and getting one free (So many great options. Which he helped me to Test MANY). He was very thorough, friendly, knowledgeable and made my customer experience a terrific one. Thanks Alex for being a Superstar today. If your looking for great service with a wide selection, go check them out. Also, During the month of August, you can Receive a 10% discount on your next purchase, however Stop by or call Alex to get the full details! Thanks for the great experience.
13 August 2019 2:09
Enjoyed my experience, it was painless. They were ready to answer questions, and could have sold me a very expensive vape, cause it was the one I had in mind, but pointed me.towards an equally affordable, easy to use pod kit. Awesome staff, very friendly and knowledgeable.
12 August 2019 11:40
I had a nice lady by the name of Rachel that served me today, she was very knowledgeable of what I should be using to help my habit of smoking. I had no idea of what I was actually looking for but, she helped me with every step and informed me on every part of the vape down to the juice. Strongly recommend people go to this store.
07 August 2019 2:06
I visited this store for the first time today, I had an amazing experience with one of the sales reps Rachel. She was very patient, and explained things to the T. I will be visiting again.
14 July 2019 10:31
Impressed with this store, I received very prompt and nice service and was given personalized recommendations
04 July 2019 21:48
Very bad costumer service. Wife bought me smok with juice that flavour and nic I don’t use I went to exchange it he refused by saying it was open when nobody touched it. I’m sure it was open when she got it. He asked me to leave bcoz he knows he opened it in front of my eyes when I told him you opened it he asked me to leave. So I don’t recommend thin store to anyone be carful who you give you business to.
29 June 2019 5:28
Best vape shop in Durham, what I mean borderlines of Oshawa and Whitby. It’s hard to find good flavour the further east you go. I have tired plenty of vape shop around Oshawa and Whitby and by far this spot has plenty of flavour that you would actually enjoy.
27 June 2019 20:00
I made a decision to vape and the staff helped me. Very helpful, knowledgeable and the prices are second to none
12 June 2019 13:03
Been here twice met with Rachel and Kayleigh, they were most helpful and made sure I had what I needed and did not try to sell me something more expensive. Would highly recommend.
05 June 2019 15:38
Alex and Jack where great to deal with. I drove down to this location specifically because they took the time to answer my questions over the phone. Thanks again!
22 May 2019 19:53
Bought my vape here along with some juice and i got a huge bottle, for a really good price. It has lasted me a long time and tastes amazing. I refer everyone i know to this vape shop. Honestly the best and everyone was so helpful. Darian helped me out so much and was so sweet. Definitely coming back.
20 April 2019 10:15
Great customer service and very friendly and helpful. Darien has great customer service skills and always has a smile on her face ready to help and answer any questions!:)

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