26 January 2024 16:48
I would give zero star if I could, I was referred to Baibergenova through my family doctor and it was horrible experience.
She has no idea what she is talking about, she is google searching to see what can she find to prescribe for me.
She said 3 different things in 5 minutes, running to go to new patient.

What a joke of a doctor? I read the reviews late otherwise I would not waste my time and lose one day of work because of incompetent doctor.
I will make sure to tell my family doctor don't refer anyone to her.
Don't waste time and money to go there!
14 January 2024 23:48
Doctor was fine, those receptionists though, hard to be around, genuinely the rudest and most money hungry people working behind those desks, all of them should get fired
10 January 2024 22:32
Terrible attitude towards customers at the entrance, they charge for a little delay to the appointment
31 December 2023 19:43
Baibergenova was more interested in picking her nails then helping me with my skin condition. She's dismissive and not open minded to treatments.
08 December 2023 21:08
Save your time, and your money. This is one of the most unprofessional offices in terms of policy I have been too.

15 minute appointment window? Arrived 13 minutes, again 13 minutes past my appointment despite calling and leaving a message due higher then normal traffic related to construction on King Rd.

No one picks up the phone, line up to check in.

How many times have I waited as a patient for 15,30, even upwards of 40 minutes at this clinic.

I should be invoicing the clinic for wasting my time, and money on commute to get here.

Extremely disappointing regards towards patients. Save yourself the hassle and go to a respectable dermatology clinic.
30 November 2023 6:17
Terrible terrible experience.attention to all family doctors and new patients! Never go to this clinic, especially to Dr. Akerke Baibergenova. She is not a patient-friendly doctor. My Mom is 80 years old and had an asthma attack which caused her to be late for 10 minutes for her appointment with Dr. Baibergenova, the doctor refused to see her causing even more stress. I think it's rude and disrespectful to the older person who needs medical help and attention. I was very upset because I spent almost an hour driving to that faraway place, and spent time from my business which pays taxes to support OHIP and "free" doctors like Dr. Baibergenova. I think we sometimes have to remind healthcare professionals that their main purpose is to serve patients but not their needs. Dr. Beibergergenova refused to see my Mom because she was rushing for her lunch! So rude and disrespectful!

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