Oakdale Medical Walk In Clinic

I will update this review if my experience improves or gets worse. The receptionist is terrible. If you deal with sick people you shouldn't be rude. Especially not right away. What a disappointment.

Receptionist woman (Probably Asian origin) working at the front desk should be taught etiquette. The first person who greets people who have health-related problems should be polite in their speech and tone. If she doesn't like her job, she can resign. There are thousands of people out there who would love to do her job.

This clinic is busy as hell especially on Saturdays. Most of the patients are refugees, we people who have health card sometimes they cannot accommodate us. I don’t understand people who goes in this clinic doesn’t even speak English and they are in Canada, those refugees acting like they are Canadian who are more privilege than US Canadians sometimes I could see them fighting with the receptionist because they don’t understand each other.

This place is like other walk in clinic. Doctors and Receptionist are just human being like us. Most people who come in here are RUDE. Most patient who comes in this clinic are RUDE no matter what nationality they are, black, Turkish, etc. People/patient who comes in this clinic are not educated, fighting and yelling with the receptionist as if they are the one who own them. Wake up people they are human being too. If you’re nice to people the. People will be nice with you too. If you are RUDE you expect people will be nice to you? Wake up!

I understand how waiting is very frustrating but how about if you to emergency how long you expect to wait?

On Saturdays walk in clinic closes at 2pm, if they have reached their maximum capacity for the day you have to respect that. Anywhere you go it’s the same thing.

REFUGEES who just comes in the clinic for Diet form and doesn’t even want to pay after filling up the form. They just want free money. They should get deported. And most refugees has attitude. Go home to your country.

I don’t understand how these REFUGEES act like they’ve more rights than Canadians and Permanent Residents.

All these Turkish people most of them doesn’t even know how to speak English and know how to communicate properly act like they own the staff of the clinic. Still acting like they’re still in Turkey. Grow up people.

The Doctor is a Doctor…. Clinic is not a hospital… know the difference….

It’s a walk-in clinic you expect a waiting time. If you go to emergency how long you will wait there? Ask yourself.

Just Unbelievable,
I had a fever 38.5, chest pain, shortness, chill, etc.
I came early in the morning at 9 am. They said you gonna wait 2-3 hours. I said, "Okay, and please call me. " Also, I came back after 30 min and stayed in the waiting room. After 3 hours completed, I saw people who came like me as a walk-in, and now they are ahead of me. I asked them, and she confused a few minutes and said to me, "You have 4 people ahead of you. " 5 - 6 people visit the doctor, and I am still waiting.
She lied again. She put me down on the list because I said, "Please call me when my turn arrives. "

*** BIG UPDATE ***

My unfortunate diagnosis was Pericarditis!
Luckily, I didn't have heart failure in the waiting room.
I came at 9 am and waited for an empty stomach till 12: 30 because they cheated on the waiting list.
Again, luckily, on time, I called 911.
Yesterday, They did surgery on me. I'm writing this from my ward.

PLEASE PLEASE PLEASE!
DON'T PLAY WITH PEOPLE'S LIFE!

I would like to thank Dr. Asım and especially Ms. Sedef for their help and smiling faces. Even though my house is far away, I prefer the Oakdale clinic because the diagnosis and treatments made by Dr. Asım's brain were always accurate. Moreover, Ms. Sedef also came to me and came there.it is very helpful to all Turks, people should know the value of such a blessing.

The Doctor’s here are compassionate and welcoming. My problem is the receptionist asking me to yell my symptoms out loud. Not COOL. I understand they need to update the doctor prior to seeing them but not in such a small office with no privacy. # must I yell that I have an STD for everyone to know? No pt privacy?

I came here in advice for the symptoms of anxiety and depression, instead of referring me to any psychologists or therapists. They gave me a paper and ask me to go to the counter, telling me to increase dose whenever the pills “don’t work”. This place loved to drug people for profit not to help you

Was full by 9 am in the morning
Went to etobicoke gen. Instead
And security office there is absolutely horrible

Thé clinic closes at 2 pm on Saturday, reached there at 12pm, the receptionist tells me « we’re done for the day » like the heck

Let me blunt. All they care is about making sales of shoving medication down your throat. Never ever do they ask, what do you do for work? , how is your diet? Do you exercise? And so on. All they do is sell mediations. As simple as that. Patients are being processed like they are potatoes on a conveyor belt.

It was a bad experience. I called the clinic at 9: 15 am and was told to come between 9: 30 to 10 am. The doctor arrived at 10 am and started seeing the patients at 10: 45 am. I didn't understand why they would ask patients to be there hour & a half before doctor starts to see patients. The receptionist was horrendous beyond limit and the doctor didn't seem to know what he was doing. No advice was provided and no appropriate questions were asked about my injury and I was just referred for an x-ray from whom the doctor makes money too because of the referral. When inquiring how long the wait was going to be the receptionist started raising her voice.

Please go to any other place even if its a bit further because you would need to wait long anyway and still not be treated appropriately. These guys get paid a lot to see you even if the Healthcare is free in Canada for residents. Be mindful and make the right choice.

I initially gave 5 stars because I love the doc, he was nice and efficient. But the second time being there the receptionist is so rude.

Don’t bother going to this place. For starters the receptionist is rude. And when I went to get checked out the doctor (female with a blonde pixie cut) is rushing with my diagnosis and was on her phone which scared me that I had to go to another clinic that was more professional to give me a better diagnosis. After I was done with the doctor
I asked the receptionist where do I get my prescription and it was clear she was on the phone with her companion. Smiling away and laughing. The pharmacy is bad as well. The ladies are not paying attention. They made a couple wait additional 15 mins thinking it was their prescription but it was mine, and they already received theirs. Honestly, if I were you go to the clinics along Bathurst, they’re more professional.

This is the worst doctors office you can go too, they open at 9 but the doctors doesn’t show up until 11am this is ridiculous never choose this walk in clinic! I had to get up and go somewhere else.

Receptionist is disrespectful. After my visit I realized I forgot my purse in the room. I immediately tried going back and she didn’t let me. She went by herself and came out with my purse and I said thank you and she said no she couldn’t give it to me because she doesn’t know if it’s mine. I told her to go inside my purse to check my wallet. All my IDs are there but she wasn’t listening she told me to sit down and wait. Wait for what? I was running late to pick my son from the daycare. She’s terrible.

The receptionist is very rude and impatient. I asked her how long the wait is she said 40 minutes so I told her I’m gonna step out for a bit just to use the washroom which is located outside the clinic. Not even five minutes later I came back and she’s yelling at me saying “where did you go? We called you and you were not here” so she said I had to give her my health card again and had to wait 5 people in front of me in line. This makes me so upset v cause I fully told her I was going to use the bathroom and she informed me that the wait would me 40 minutes. Within 5 minutes everything changed. I waiting two hours to be seen by the doctor. I won’t be coming back here because of the receptionist. They need to hire another person to be with her or change her otherwise they will keep losing clients.