Dispatcher is ignorant high on a power trip, and wont lift a finger to go the tiny extra mile to help someone who is distress. Because this woman not wanting to pick me up at non approved pick up spot even after my worker sent in clearance for me to be picked up at the non approved spot where I walked miles to find a phone, she still refused to send the cab, so that is why your company is losing money, she should be fired! I had just had blood taken and I had no water with me, I ended up having to walk 8 km to get to a place to charge my phone, I was near dead from the heat. I will never us this service again, I dont give a damn if its paid for by ODSP.
Booked a Wheelchair accessible taxi through their booking system online, received a booking confirmation and everything for the trip in advance. The day of the booking no taxi was dispatched, and when I called, I was told they do not offer wheelchair accessible taxis. Terrible from a business perspective to advertise something you do not have, but also as a business …. Not to be accessible, come on. Manager and staff were not helpful, and I continued to receive "confirmation messages" after cancelling my trip.
The short version is my friend and I took the GO train from Oakville to TO for a concert. On the return, very late at night, we ended up at the wrong station. After an hour search and the realization that we were not where we were supposed to be, I called Oakville United Cab. I had a very nice dispatcher; let me know the cab would be at my location in 5 mins, gave me the cab number and then texted it to me. The cab was spotless, the driver was professional and talked to us all the way to my car, and within minutes we were at the right place and at my car. Great experience! Thank you.
Thank you so incredibly much for your amazing service. I will only ever use Oakville United taxi for my ride services, you guys are the best and I am so grateful. Most especially grateful to Terri the dispatcher and Irfan my driver for your kindness.
We always use Oakville United. We use them to get us home safely after a party and on all trips to the airport. They are always dependable and on time (important when you are booking a cab to the airport for early in the morning). We have never had a bad experience.
Excellent service, cabs are always clean, drivers very polite and help with suitcases, and most important are on time wit texts close to pickups as reminder, have used since this service since they started, at least 15 years ago, R
I would give no Stars-About a month ago our car broke down in Mississauga and we took one of these cabs to get home to Niagara falls- the company told us over the phone there was no flat rate- we get home and the meter was at $218- I told my son to pay them (16 years old) so he went outside with my credit card and came back in with a receipt of $250 being charged- the driver apparently asked my son so they quoted you $250 over the phone and then charged the card- I think it's disgusting for the driver along with the company takes advantage of a kid- I have called the company multiple times and was emailing with the manager- basically just getting pushed around in hopes that I drop it-Disgusting
Happy customer here - have frequently taken Oakville United Taxi to the airport and the cabs are always punctual, clean, with friendly drivers. Plus with the new app I get alerts when the car's almost here.
Use United taxi always when I need to go to the airport. I find them very professional, keeps you always informed, very reasonable price wise, important to me to shop locally.
Have always used Oakville United Taxi when going to the airport. They have always provided courteous on time service with caring drivers. Have used them for years with no negatives to speak of.
I have used Oakville Taxi twice now for airport rides to Pearson after getting a referral from a friend. Customer service for phone booking has been great as were both drivers I had. I’m always a bit nervous when I book early morning pickups but they have been reliable and I get regular text updates. The price is very fair and I will definitely use them again.
I have used this taxi service to the airport for over 20 years and have always found them to be reliable and friendly with clean vehicles. It is such pleasure to have great service and not worry about being on time.
Always on time when we are heading to the airport. Updates on the driver's progress arrive by text. Courteous service. Multiple ways to book. I have been using this service for over 15 years and still count on United.
I had the pleasure of being taken to the airport on two occasions during my recent visit to Oakville. On both occasions the driver was helpful, professional and took me efficiently to my departure gate.
This is our usual company for trips t the airport. The driver was on time and polite. However I didn’t appreciate that the charges were higher than advertised without us being informed in advance.
Professional drivers, fast and very safe service. Very good price to the Airport, I always use the app. Their flat rate are very competitive. I am using for Long time.
I had arranged for Oakville United Taxi to take me to Pearson Airport amid the chaos of Toronto traffic and airport congestion as well. Driver was friendly, taxi was clean. Ride was driven in a safe manner and despite my reservations I arrived relaxed. Price was reasonable and the driver made a point of placing my bags on the sidewalk. All in all a very pleasant experience, one I will take again this summer.