Old Navy

Generally like it. Can get quite crowded during busy times. Staff generally friendly and helpful. While they carry plus sizes they can't be hard to catch in stock.

Great deals and lots to choose from. Jonas was super helpful and ensured that all of our items rung up at the correct price, when one didn't come up properly he noticed and fixed the price for us!

Usually I love shopping here. Bright store, typically friendly staff and generally clean.
But my most recent experience has me frustrated. Could barely access the baby change table in the washroom because of a split open package of paper towel just sitting in a pile on top of it. What’s the point of a change table in a family friendly store if you can’t use it?

Great experience. Excellent understanding that I forgot my PIN and needed to go to the bank to change it

Tried to return an item within their policy timeframe and they still gave me a hard time. Had to ask for manager and even though they returned it, it shouldn't be that hard.

Making a return today, to find 6 people in line ahead of me, one person working till. Employees wandering the store & talking to each other. Teller had an issue with customer, still didn’t call for help. Finally a worker opens a 2nd till as slow as she possibly can.
Seriously, this store is always full of staff But never has anyone at the till & clothing is always a disaster. Can’t even imagine shopping here during the holiday season.

This is usually my go-to Old Navy store. It was so messy though I couldn't really find anything. Clothes were everywhere. Sale racks were a mess, would need to look through for a long time to find the sizes we wanted. Poorly kept store. We ended up not getting anything I was looking for as I didn't have a long time to shop and look through the mess.

The lady in the change room acted like I was an inconvenience because the jeans I tried on didnt fit yet no one offered to help me find a pair that did.

Went here to grab some clothes for my grandson on July 27, this store is a complete mess. There was clothing all over the place, sizes were all mixed together, and the staff were not very friendly.
This was just a reminder why I don’t shop at Old Navy.

This is my go to brand for daily casual wear. I love that they always have such a wide range of sizes. That tells me about a body positive and inclusive brand. Hell yeah! I buy online mostly but this store is also very well stocked and serviced.

When I was coming out of the change room there were a bunch of employees just standing around the change rooms just talking about personal things. When I placed my items I didn’t want in the basket and walked away I could hear the one employee making very unnecessary comments about me. Not very professional at all and considering how unorganized the store is, clearly they have better things to do/ talk about then actually work. VERY disappointed with this store in particular.

Nothing caught my attention that I wanted to buy. Hard to distinguish between all the sizes without searching.
Store was clean.

This store is in Conestoga Mall. Always clean and check-out is fast. Decent prices for clothes.

I usually enjoy shopping here but today the women at cash was rude and had an attitude. Maybe she was having a bad day but she was very unpleasant and is a part of the management team. Can’t remember her name but it started with an E.

This store always looks so messy. Have never been inside and found it to be tidy. No wonder they often have trouble finding products for pick up orders.

Fine place. It was only when I first saw this place that I decided to come here again. Rejoiced for the very exquisite decoration. If there is a social occasion in your home, it is worth buying from here.