13 January 2024 6:53
Incredibly caring staff! Nick supported me all the way and made me feel comfortable and confident in my recovery. Even through ups and downs in the process, I felt reassured that I would be able to recover. Never had a better experience with any medical professional than I did with Nick from Old North Physio.
02 January 2024 6:54
I swear finding a great massage therapist is like finding a needle in a haystack. I'm so grateful that now I've found two. If you're looking for a massage that is out of this world, Mat and Akiko are fantastic- highly personable, professional, and incredibly talented. I could not recommend either of them enough and I will definately be returning. Thanks guys!
09 November 2023 23:10
Highly recommend PT Health Old North. Dhvani was a great help after my motorcycle accident. Every week I was feeling better and better and her exercise plan to get me back to full strength was a huge help!
04 November 2023 20:14
Everyone at Old North PT is helpful and courteous.   It's a welcoming environment.    Nick is an awesome physiotherapist and is so knowledgeable.    He listens to your concerns and gives you the proper instruction to heal or improve your condition.

I initially went to PT Health for excruciating sciatica about 4 years ago, and thought I would never be back to feeling normal because it was so bad.   I was able to be healed through stretches and exercises that Nick showed me to get me back to normal and pain free!    This helped to improve my quality of life greatly because the pain had been affecting me daily for so long.   It's important to remember PT requires the patient to put in the time and do the work (stretches/exercises as directed) to get the results you want.

I had a new problem this year - plantar fasciitis.   I knew to called PT Health right away.   I had excellent support from Nick to get back to normal again.   Highly recommend this team for any PT concerns.
17 October 2023 2:49
I have been working with Nick for over a year. He is the first person to understand and work with my fibromyalgia. He is patient, and knowledgeable, and very kind. I made so many gains working with Nick, after years of not being mobile or being able to live my life. Nick has definitely turned my life around. And working with him has been a pleasure. I would highly recommend, and have highly recommended old North physiotherapy.
15 October 2023 3:01
Staff was incredibly friendly! I worked with Nick for some time and he was great. Really knowledgable and cared about my progress and goals. Would definitely recommend this place!
26 August 2023 17:42
Professional, courteous and friendly staff. If physio seems easy, it's not done right. Nick is knowledgeable and professional at what he does and makes you work hard at achieving your goals. Yes, he gives you homework too. That's the only way to heal quicker and get stronger. Nick takes the time to create personalized exercises, specific to your needs and explains why some may be better than others. He is quick to brainstorm and come to solutions so that you can achieve your goals quickly. Overall, the clinic has an easy going and relaxed atmosphere. I will definitely go back in the future if need be.
20 August 2023 8:29
Very friendly staff. Nick was very helpful during the healing process of my sprained ankle. Would definitely recommend.
26 May 2023 16:24
Nick was great (once again) at assessing and treating my issues. Couldn't be happier with the results!
25 May 2023 17:13
I have been going to Old North Physiotherapy for the past 4 months for my back injury. I find all the staff very friendly and professional! Nick completed a thorough assessment of my condition and began a professional, well planned, progressive course of therapy, geared to my injury and limited abilities. As a result, I have been able to resume my normal life and return back to work! Making that initial call was certainly the best decision I could have made. Also, I noticed the coat hanger was removed and I find it weird that there is no spot to hang my jacket. Would highly recommend Old North Physio to anyone needing physiotherapy!
25 May 2023 14:07
Katie helped me completely resolve my back pain, mostly within the first session. Couldn't recommend more. Oh and they validate your parking which is just nice
01 May 2023 12:11
This post is extremely late but I wanted to give a review anyway! I strongly recommend going to old north physiotherapy! The staff there are extremely friendly, very supportive and overall helpful. They made my recovery journey so much easier and after every appointment I always felt just a little bit better; I could definitely feel the progress in my recovery. In my opinion they are the best and I wouldn’t hesitate to go back if I ever needed to. I strongly encourage everyone to give them a try!
22 April 2023 23:18
Justin McCulloch was excellent. I had a frozen shoulder. Justin explained the causes & how he was going about rectifying it with specific exercises. Thanks to his excellent diagnosis & exercise, he had my shoulder cured within a month. Would highly recommend Justin for anybody who has physiotherapy needs
16 April 2023 18:47
I had the privilege of working with Justin, who is incredibly genuine and cares a lot about his clients. I actually looked forward to going to physio every week for a couple months all because of Justin, he really helped me with a speedy recovery!
15 April 2023 23:11
Nick is great! He was very thorough when getting to the source of a shoulder issue I was having. He then gave me a very detailed plan and insured I had no questions, and the support I needed between visits if necessary. I would recommend Nick to anyone in need of a physiotherapist.
13 March 2023 1:15
I had an injury from sports training. Nick ensured that I was assessed, figured out what the issues were and built a program to get me back on various playing fields. The staff were all great, the appointments were always on time and when my sessions were compete I felt better than before I was injured.
31 December 2022 9:34
Very friendly staff! All of the staff members are very welcoming when you get there. Few months ago I hurt my wrist at work and I couldn’t bend it certain ways. Justin was my physiotherapist and he was the best! He assessed me weekly and would make sure I actually did my exercises. He was very patient with me and helped me understand each exercise before I left. Every week my wrist improved and I was able to slowly go back to work. Each week Justin sent me with restrictions for work so I couldn’t hurt myself even more. He worked with me until I was fully healed and back at work with full duties. He remembered everything about my wrist and the things I do at work. I didn’t have to repeat myself every week or wait for him to read a report to remember who I was or why I was there. He treated me more as a friend than just a patient he had to work with. Thanks to him I am able to bend my wrist again and do everything I could before! Highly recommend Justin for physio!
28 December 2022 21:21
I have had surgery on my wrist and forearm and Justin was very helpful and I am now using just a tension bandage and back too work. They are very understanding and if you keep doing the exercises they tell you to do it will get better. They are very friendly- all of them. If you need to do Physio after you injuried yourself they will get you back on track.
24 December 2022 1:38
Worked with Justin on my knee injury. He was great and very knowledgeable. The entire staff was amazing.
25 November 2022 2:16
I worked with Katie through an ankle injury and she was amazing! Very personable, knowledgeable and adaptable. She listened to my concerns, and tailored my program to help get me back to the activities I love doing. The admin staff were also great at Old North Physio making my appointments a breeze. Thanks Katie and the Old North Physio team!
29 October 2022 18:03
I would highly recommend Old North Physiotherapy. All the stuffs are friendly and helpful. My Physiotherapist was Justin who is one of the best physiotherapist in London. I was suffering Lateral Epicondylitis / Tennis Elbow since December, my family Dr.recommended Old North Physiotherapy and Justin worked with me to recover my injury. At very first day, he listened and did an assessment and then suggested different exercises. I am very happy to work with him and he is a good listener to figure out the actual problem. Over the last few months my injury has improved gradually and I am totally fine now. Justin also sent an article which helped me to understand my injury and its recovery time. Also the office assistant was so helpful to work on WSIB related insurances. I am thankful to all and specially Justin.
06 October 2022 21:18
I started working with Nick Hannah after injuring my ankle while running last year and recently went back to get some help with a foot problem. For both issues, Nick was an excellent therapist. He spent a lot of time getting to know me, understanding my injury, and learning about my goals. He gave me a variety of accessible and effective exercises that helped me rebuild strength and endurance so I can run confidently again. I especially appreciated his patience as I worked through the healing process. I regularly recommend Nick to my friends who are struggling with injuries and I would certainly visit again if I ever needed assistance with a future problem.
19 September 2022 11:34
Old North Physiotherapy is the best physio place I have ever visited and got help. I recommend it highly to everyone seeking a physiotherapy treatment. This place has a professional, knowledgeable, and friendly staff. Big thank you to Nick Hannah who worked with me from day one to identify my issues and prescribe the best physical therapy treatment for my needs and abilities. Nick has all qualities, the exemplary physiotherapist should have: he actively listens, comes up with a flexible treatment plan, making adjustments when necessary to promote a consistent progress. Nick is an excellent communicator, very caring, competent and patient individual. His positive attitude motivated, and encouraged me to diligently follow the treatment plan to achieve the goal Nick set for me. Nick is the best. He loves what he does, and he shares his passion with patients. I always recommend him to my friends if they are looking for an excellent physiotherapist.
Thank you Nick. Thank you Old North Physiotherapy.
05 September 2022 17:24
I had severe back pain to the point where it was impairing my mobility.after a couple sessions here with katie, my pain did a complete 180 and has yet to come back in months.this place has an incredible team and really cares about their clients.highly recommend and will never stop!
05 September 2022 10:04
Both Callie and Justin were pleasant. Justin was my care provider and he did a great job. Very knowledgeable and helpful. My experience here has been great.
01 September 2022 18:31
I've been coming here for years for various reasons and injuries. And I've had 3 different therapists, 2 are now gone but most recently I've been working with Katie and she is a rockstar, she not only cares about my recovery and health, but she cares about me and my personal life and how everything is going. Everybody who works here is amazing and they're all one big happy family. They all deeply care about their patients and will help you figure out a payment plan if you're struggling a bit, which I've had my Fair share of times.

Last year I injured my wrist pretty bad and have developed a ganglion cyst in my wrist as well as tendonitis. I was barely able to use my hand for much. With Katie's help I have gotten my strength and mobility back. Now in this photo it shows my peak dead lift at 132lbs! All this is possible thanks to Katie and the whole pt health team.
22 August 2022 14:35
I have been spending months with Katie here for my back injury. She is amazing and very caring. She encouraged me to keep challenging myself and developed a detail exercise plan for me. Today, I finally meet my recovery goal. Thank you so much.
31 July 2022 6:58
I attended both in person and virtual physiotherapy sessions with Katie over the course of a few months for some lingering knee pain I had. I found Katie's approach to treatment to be very tailored to my needs and to my long-term goals. She was very patient throughout the entire process and was willing to answer any questions I had. She is clearly very knowledgeable in this field and as a result of the treatment program she laid out my knee is fully recovered. Thank you so much!
16 June 2022 13:25
Nick helped me out with physio for a back injury. We worked through the injury to allow me to feel confident going back to the gym and doing the exercises I was doing when I injured my back. He is very thorough and takes the time to help you get back to where you want to be.

Nick is a great physio and I would highly recommend. He is also a great boss to Katie since he is accommodating to her schedule to let her make 7: 15 hockey games

Ps. Happy Birthday Nick!
03 June 2022 22:42
I had an excellent experience here with physiotherapist, Nick! The service was better than I could've asked for as all of the staff was extremely welcoming, and encouraging! Nick was very caring and was realistic with exercises! I enjoyed coming to my appointments and had nothing but a positive experience! If anyone is looking for physiotherapy, I strongly suggest Nick and Old North Physiotherapy!
01 June 2022 8:44
I highly recommend Old North Physiotherapy for the excellent care and physio I received from Nicolas Hannah. I have received physio from Nicolas for 3 different injuries in the past 5 years. I am healed in all these areas due to his guidance, care and knowledge. THANK YOU NICK!
23 May 2022 10:45
Never having done physio before, I didn’t know what to expect, but I had a great experience! All staff were kind and welcoming, and the physiotherapist Nick was knowledgeable and supportive.
21 May 2022 23:46
Justin was great! Very knowledgeable about movement and how the body works. He help my injury through movement and exercise. A few weeks and I was pain free. I highly recommend.
21 May 2022 15:12
Ended up here as it was in the same building as my doctor- so glad things worked out like this. Justin is my care provider and he’s great. Very knowledgeable on all things body and movement, and genuinely caring. My experience here has always been great, chatting with Deb up front and going through treatment with Justin. Besides the coaching, he takes the time to listen and values your input. Getting back to normal without this help? Would not have been so quick-started in January and at this point am almost back to normal. Thanks for the continued support.
07 May 2022 12:16
I've come here 2 times now after MVAs. The experience I had both times, about 5 years apart, was great! What really stood out to me was how the care providers took into consideration not only how you've been injured, but also what regular physical activities you do so you can get back to enjoying them, things like how you use your body at your job and for any hobbies you have. It was great that the physio appointments could be complemented with massage appointments at the beginning of treatment. I also noticed that the care providers took the time and care to remember things from the small talk at the beginning of each appointment and would ask follow up questions at future appointments, certainly not nessecary but showed that they cared and was really nice bedside manner. The receptionists were warm and welcoming and the clinic is clean and bright. I'm so grateful for being taught how I can strengthen my body to keep pain away and so I can enjoy my work and hobbies for many years to come.
06 May 2022 19:42
I have been to many different physiotherapists over the years but my experience at this clinic was unique for me in the way that the initial meeting was conducted. I was impressed with the time Nicholas Hannah took to patiently explore my current understanding of the relationship between physiotherapy and the workings of muscles and joints. The questions he asked me caused me to reflect on and examine my beliefs about physiotherapy and how accurate they were. It is not enough for me to simply be told to do this or that exercise; I want to have a good understanding of why that particular exercise is prescribed, which muscles are being worked when I perform it and how that exercise will accomplish the task. I have found that the more understanding I have about the workings of my body’s mechanics and how they are impacted by physio, the more motivated I will be to do the prescribed exercises. I can ask as many questions as I like and Nick always makes time to answer my questions with patience and thoroughness. I was referred for physio for two different issues and both times, the exercises prescribed brought very quick results. I have no hesitation whatsoever in recommending this physiotherapy clinic.
28 April 2022 3:32
Nick is very knowledgeable and great at explaining and educating you in terms of his plan of attack towards an injury. I'd recommend him to anyone wanting to heal from an injury and learn how to prevent them from happening in the future.
15 April 2022 17:51
Nick was extremely helpful! I had a knee that was bothering me and I was afraid of making it worse. He gave me the confidence I needed, allowing me to get back to my regular activities!
13 April 2022 17:54
I had a great experience with Nick when I was suffering from severe pain in my upper back and shoulder due to pinched nerves. He patiently listens to you and tries to learn from you about your pain. He communicates with your doctor to know more about your situation. Then he offers you the therapy you need. It worked for me and I will definitely recommend Nick if you need a physiotherapist!
04 April 2022 21:27
Met quite a lot of physiotherapists from sport injuries but Nick hands down is a very knowledgably physiotherapist I'd had a pleasure of working with. Would recommend visiting Old North Physiotherapy to everyone especially sports athletes to get treated by Nick as you will gain knowledge about your injuries and injury preventions. 10/10 would go again
21 March 2022 20:35
I went to Pt Health as a result of a concussion, I worked with Taylor until she left and then started working with Nick.
Very professional, knowledgeable, listens to you and very helpful.
I would highly recommend Pt Health
Thank you for all your help
09 March 2022 5:59
This was a great experience! The entire staff was friendly, professional and knowledgeable. Special thanks to Nick Hannah. I would definitely recommend this clinic for anyone requiring physiotherapy!
08 March 2022 0:44
I came here for a motor vehicle accident I thought didn’t affect me until the next couple of days came along and they were the most painful times. Katie was taking care of me for physio and she worked with me so much. I had a set goal I wanted to return to and she made sure a lot of the exercises were to get to that goal. She communicated with me lots and made sure I was always 100%. Deborah, the front desk lovely lady, she’s great too! She was lovely to talk to and have a good conversation but also very organized and professional. This place was lovely and would recommend to anyone
03 February 2022 7:18
Such a great experience working with Katie at this clinic! She was very thorough and clearly had my best interest in mind, helping me come up with a plan that was specifically tailored to me. The other staff were all very friendly as well and the clinic space and atmosphere is great. Would highly recommend!
31 January 2022 11:23
Successful physio therapy experience.
Nick is an knowledgeable physio therapist that you can trust to answer all of your questions and reach your goals.
Workout equipment area is spacious, bright with many windows and clean with up to date equipment.
Receptionist Debra is friendly, always helpful and positive.
Main floor location that's easy to reach. Underground or outside parking paid by Old North Physiotherapy.
30 January 2022 14:28
I met with Nick after a lower back injury from lifting weights. I was expecting a reaponse of not having to lift heavy weights again, but Nick understood my routine and my life and worked with me on how to change exercises, stretches, training routines and progressions such that it fit me. The first few weeks were especially important. The lower back injury healed itself in a few weeks and I am back to lifting heavier weights after 6 weeks albeit in slightly modified versions.
28 December 2021 6:06
Discriminates in regards to vaccination status for their employees. Will not be supporting them any longer. Absolutely disheartening. Kudos to the employees that stood up for their rights
19 December 2021 4:22
Shoulder neck and vertigo issues.caring staff very professional and willing to work with my schedule. Have helped greatly.would strongly recommend!
12 December 2021 3:25
I got relief from the shoulder pain from the great physiotherapist NICK HANNAH.
Who is very polite and humble. I would recommend everyone who is seeking better assistance for their health.
10 November 2021 20:08
I had an extremely positive experience at Old North Physiotherapy over the past few months.
Working with Nick not only helped me work through rehabilitating my strength and mobility, but he also worked with me to restore confidence, instill healthy habits and feel better about what it meant to heal and the realistic timelines in which that would take place.
I had so much anxiety surrounding using my ankle to its full extent again after the accident in which I broke it, but I feel extremely fortunate to have had Nick's help.
Although I only worked with Nick for my physio, the entire team at Old North Physiotherapy is so pleasant and you can tell they're all passionate about their jobs. Additionally, the receptionists are absolute sweethearts and are both so kind and caring.
God forbid I hurt myself again, but if I do, I know where I'd go to get the best help and care possible)
06 July 2021 22:47
Of the few physiotherapist I've seen in London, Nick Hannah is by far the best.

He is incredibly compassionate, actively listens and cares about what you say, and always asks you what your goals are for physiotherapy.

This is the 4th time I've seen Nick, all for different reasons, and I know I would be hard-pressed to find a better physiotherapist.

If you are looking for a physiotherapist, you will find no one better than Nick Hannah from PT Health.
04 July 2021 11:37
Nick has helped me tremendously. He is a great listener and I have always had positive outcomes as a patient. I would highly recommend the clinic!
01 July 2021 23:54
After a knee injury, I was recommended by a friend to see Nick for my physical therapy. And I’m glad I was.
The entire staff are great people to deal with, and they are committed to and care about your road to recovery. Alway a friendly experience and would recommend to anyone needing physio.
20 June 2021 12:56
I've had nothing but an amazing experience at old North Physiotherapy, every staff member I have met is absolutely amazing. Nick my physiotherapist, has not only helped me heal my physical injuries but helped me make good habits that will better my body forever. Nick is always kind, listens to my questions and concerns and is understanding. I highly recommend Old North to anyone looking for good quality, kind and professional treatment!
07 June 2021 6:07
Nick is a great listener and has provided perfectly tailored exercises suited to my level, for various muscles. I am thrilled that he will address more than one muscle issue per visit, and takes a holistic view of treatment. I also greatly appreciate the convenience of "virtual appointments". Thanks so much, Nick & team!
06 June 2021 7:16
In just three visits, Evan was able to relieve the muscle tension in my back. Fantastic experience, would highly recommend.
02 June 2021 18:50
Took my grandson here and Taylor is fantastic with him! He responds to her and is actually excited to come and see “his Taylor”. Strongly recommend her to anyone
27 May 2021 4:13
I have been to a few physiotherapists and I can't say enough good things about Nick. Too bad I didn't find him sooner. He is very knowledgeable.friendly and only has your best interest at heart. Thanks Nick for all your help!
20 May 2021 0:41
I attended pthealth on Oxford street, London Ontario for a hip problem. The young lady who was my therapist was really great. Within two weeks of treatment, saw significant improvement in my condition. I highly recommend this clinic to anyone.
17 May 2021 15:33
I came to see pt health for an injury I developed at work and the team treated me with a holistic approach and didn't see me as just an injury. They helped me get to the source of my injury which was a huge weight off of me. I will always recommend pt health to everyone I know! A huge shout out to Nick and Evan for helping me recover and making every visit enjoyable and friendly.
13 May 2021 20:34
Physiotherapist Nick is a nice person, profesional and helped me to recover mobility of my thumb.
Customers service was good and staff friendly, and the facility was clean peaceful.
26 April 2021 15:57
Nicks my personal physio doc. He is great has me doing much better then whenni very attended.very understanding and never makes you feel weak. I would deff recommend this place
18 April 2021 2:41
Have used both the physiotherapy and massage therapy portions of the clinic, both were absolutely top notch. Respectful, knowledgeable staff who walk you through what they are doing and why.
09 April 2021 12:26
Nick was very helpful in addressing my issue and he provided some great exercises for me to use. The entire team at Old North Physiotherapy are great. I highly recommend Nick and his team!
07 April 2021 7:24
A great place for treatment Nicholas and Cally very friendly and pleasant to work with. Nicholas did a great job on relieving the pain in my shoulder and giving me more flexibility so looking forward to golfing this spring. Thank you from Randy Punkari
25 March 2021 9:11
I had a bad back injury and thought I was going to be crippled for at least a month. However, Nick helped me recover and I am pretty much back to normal in a week. Almost want to get re injured so I can come here again haha
06 March 2021 0:16
I was in terrible pain from a pinched nerve. My first visit was like turning on a light in the dark. Taylor is awesome. She helped tremendously with getting rid of the pain and building strength. It also greatly helped my mindset to work with someone who took it seriously, knew what she was talking about, and built a thoughtful, comprehensive, and effective plan for improvement. She’s also a likeable and interesting person. The support staff is amazing too. Can’t say enough good things. Highly recommend!
05 March 2021 22:12
Amazing costumer service and a welcoming vibe! Respectful, relaxing and clean.

A+ guys!
13 February 2021 11:18
Clean and cozy clinic. Evan (Massage Therapist) communicates well before starting massage and I always feel much better after the treatment. The receptionists are very friendly. Highly recommend this place.
01 February 2021 23:25
I am a repeat patient who received treatment for a lower back issue a few years ago after getting rear-ended and was quick to return when I hurt my shoulder this year. Nick and his team are extremely friendly and knowledgeable. Nick has a great philosophy and was able to meet me where I was at to develop a flexible, personalized plan for rehab. Also, they billed my insurance directly, were easy to schedule appointments with, and validate parking. Overall, excellent physio experience during both my treatments. Thanks Nick and team!
24 January 2021 13:21
I went and was able to get support for back and shoulder pain. Taylor was super attentive and informative and I highly recommend them. Nice atmosphere with the ability to get all the tools you need to get fixed up!
21 January 2021 20:25
Everybody who works here is very friendly and kind! The physiotherapists really work with you to make sure certain exercises will work for you to practise on your own time!
15 January 2021 17:58
Taylor and Evan have been working with me for the last three months both are great professionals, so quick to assist me, diagnose and provide proper help for me to recover. Very friendly receptionists, quick intake, clean facility, I have no complaints.
10/10 would visit again.
04 January 2021 11:26
This review is way overdue! I can't say enough about the positive experience I had at Old North Physiotherapy (they treat you like family)! I had the pleasure of working with Dalton Laino as my physiotherapist. The level of care, attention, and commitment I received from Dalton was amazing. When I started going, I could hardly walk and I was in so much pain. I was ready to see treatment through to the end, and the payoff was absolutely worth it! By the end, I could do just about everything I could pre-injury. Honestly, he helped me get my life back! You get out of physiotherapy what you put into it, and the homework I got every week was always very well catered to my body and my injury and was the perfect balance of safe and challenging. I still use the exercises and techniques I learned to keep my body strong to prevent reinjury (something I would very much like to not experience again). My only regret is that I didn't start working with Dalton sooner!
01 January 2021 15:27
My experience with the team here was the best. From walking in & being greeted by Callie who is always upbeat & smiling to getting things started with Claudia who truly is the nicest person I have ever met & then getting to work with the physio therapist Nick Hannah who is a wealth of knowledge & knows how to relate to people one on one. I had a pretty severe back injury that I wasn't sure would be able to heal when I first arrived. But Nick was really great at setting my mind at ease from the beginning on that mindset & helped to shift my perspective. Nick was very patient with me from the start when I could do very, very little. He worked with me to develop a plan that we were able to change along the way as I started to heal. This was a refreshing approach from the traditional ways of just telling you what to do. Nick always took the time to listen to my concerns around my inury versus rushing through patients. He is really knowledgeable & great at explaining things so you can have a better understanding of what your body is doing. I really appreciated his patient/person centered approach which focuses not just on your injury but the bio, psycho social model as a whole. My back is healed & I am able to return to "normal" life again & that would not have been possible without this amazing team. I am forever grateful to each of them for helping me through a very difficult time. I HIGHLY recommend them. If you're willing to do the work to help yourself, this team will get you on track to meet your goals & get your life back. They rock!
21 December 2020 12:02
Nick as usual worked his magic and I am all better. He seems to know just what kind of exercise is needed
27 November 2020 11:36
I moved to London for school this fall and when I started having pain in my arm while working out I decided I wanted to go to physio. I was looking to find a physiotherapist in London and found Old North Physiotherapy - pt Health. I am so glad I chose this physiotherapy clinic because right from my first session they worked more on exercises to help me get better rather than just putting a machine on me. There is a lot of work on strengthening the injured area to be able to get back to being better in no time. All the staff are very nice as well and create a great environment within the clinic.
04 October 2020 11:41
Is it weird I might miss physio? The entire team at Old North Physiotherapy has been amazing. They turned a potentially dreadful 6 months of recovery, into a very rewarding 6 months. Cali and Claudia both have been absolute peaches, they were so friendly and accommodating and made sure that I had all my "kneeds" (HAHA) met. With Nick it was always clear that my recovery was always his top priority. He was flexible around my unorganized schedule and I value how he made the virtual appointments informative and truly helpful through my recovery. He always challenged me during the appointments and with my homework, and encouraged me when I needed it. He tells you what you need to hear and is genuinely there for you every step of your recovery. I hope I don't see the team again? BUT, knowing who I am as I person, there is a high probability I will. When/if i do, it is nice to know that I don't have to search a data base to find the best physiotherapist team in London.
12 August 2020 9:44
Just wanted to add to all of the positive and thoughtful reviews. The team at pt Health are outstanding. I have been working with Nick and Claudia for a year now - they are caring, knowledgeable and incredible listeners. I have had such a positive experience during what has been a trying few years of pain and physical uncertainty. Not only have they been understanding of my experiences, but they have provided physical therapy that has improved my quality of life. I highly recommend their services!
07 August 2020 10:17
They say that they are client centered on their website. I'd say more wsib centered. They care about who is flipping the bill, that's where their loyalties lay. They do not remain neutral. Well guess what.if there was no injured client, you wouldn't be getting that almighty dollar. Breach of confidentiality of personal information disclosed to case workers that has nothing to do with your treatment or ailments. Be careful about what you talk about in there.
05 July 2020 5:06
I suffered a workplace injury involving my lower back last summer which led me to seeking physio care. I met Dalton at that time from Springbank Physiotherapy. We had in-person appointments and he was very knowledgeable and helpful in getting me back to road of recovery.
This year I suffered another tendon injury of my arm and I immediately contacted Springbank Physiotherapy again. This time I was able to attend virtual appointments with Nick due to COVID 19. To my surprise, I found these appointments quite helpful and although there were no hands on treatments involved. I felt that the guidance that he was able to provide during these virtual appointments were of great help and has led to good recovery for my injury.

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