Olivers Coffee

Great food, great coffee, great location, friendly and courteous staff.what more need I say?

Rude older lady working here that totally ruined the experience for me.

I’ve had there coffee a few times. Mediocre at best, but does the job especially in an area where options are VERY limited. Typically someone picks me up a cup but on this occasion I went to Oliver’s to pick up a few cups. I was greeted by an older woman who seemed quite ornery and inconvenienced that I wanted coffee. I ordered two cups and she asked how I’d pay. I said visa. She sharply responded cash or debit. I said “okay, I believe I have debit”. She then said “Not American”! I was taken back as all cards I withdrew from my wallet were (quite obviously) Canadian cards. Her voice was loud and her tone was rude. I said okay with some question in my voice and tapped my card. It declined as I hadn’t activated that particular card. She exclaimed “NOPE”! Sounding satisfied that she thought she was right or really annoyed that she thought she was right. Not sure. I explained it wasn’t activated and I’d try my other debit card. She again stated “not American”! I said okay and tapped my card with success. She then poured me two coffees and I left. In a time where small business’s are dying you’d expect simple manners and maybe hospitality to be a given. Oliver’s is one of the 2 coffee shops for at least twenty kilometres. I went the next morning to the other shop. Slightly pricier, SIGNIFICANTLY better coffee. All payment options. Enthusiastic and welcoming staff. Completely different experience. I seldomly leave negative reviews. What pushed me to write this was my child asked me when we got in the car why the lady had been so rude to us.

Cute little location in Bala. Enjoy the opportunity to support small businesses. Employee always make our family feel welcomed especially our young son who loves going into the store and trying to order his own chocolate milk.