Just had our 13 windows replaced by Optima. Couldn’t be happier with the service provided. From Alina (business manager) to office staff upto the installers, everything was done smoothly. The installation was completed in a day. My queries we’re properly addressed. There were minor concerns in between but it was resolved immediately. Overall, I am extremely satisfied with the project completed by the company.will add more photos soon. Highly recommended.
Optima did a great job changing our windows. Michael, their sales rep, was very knowledgeable and cooperative and played a major role in our decision to go with Optima. The job was done properly and on time, the team was respectful and cleaned up before leaving. All in all, we are very satisfied with the work.
Just had my windows and doors replaced by Optima. What impressed me most is how an issue was handled. Things don't always go perfect. But when a company goes over and beyond to makes things right (even if I was the one that caused the confusion), it shows that they don't only care about their profits. That was my overall experience with optima. I felt valued as a customer. Chris was great from the first meeting. Always available to answer any questions. The installers were phenomenal. Very professional and I didn't feel that they were rushing. Took great care the details and made sure to ask if the work has been completed to my satisfaction. Would very much recommend this company to everyone looking to get their windows and doors done.
Optima is optimal indeed. I'm very happy with its work. The new door and windows are professionally installed and look great. Besides, the team is very helpful and informative. In order to protect the new door, they even offered to help with removing over-sized furniture out. I would strongly recommend Optima to my friends.
It is nice to have multiple options to pick the best doors for our home. As they assured, installation was done the same day without any hidden charges. Thumbs up!
Very professional workers. They completed the work as advised on stated day and time. We got our basement windows changed and it was done very nicely. I would recommend this company for all windows and doors needs.
Optima Windows and Doors have given my house a big make over. The workers professional and respectful also friendly. I like that they are neat and clean, ontime and fast not to mansion the clean up. I recommend Optima Windows and Doors to my friends they're and 3 of my friends get their windows and doors installed by Optima. I recommend Optima to anyone who is looking to change there Windows and Doors look no further, Aesthetics on the exterior up lift your home . Quality is excellent especially, they also go-green a excellent quality service. The Windows makes a big difference.a exrs are professional and respectful
Optima Windows and Doors are top of the line! The installation was quick, and the window is perfect. The quality is outstanding, and we're so pleased with this new addition to our home.
We had optima windows in. They did all windows and doors even the garage door. Was totally impressed with the product and workmanship to the installers. The house looks superb. And better yet stands out from our neighbors. A few years have gone by had some issues with window parts warranty called and still no answer after months of calling emailing and texting still no resolution to problems. Even had to get parts replaced that wouldn't be warrantees so they could make more money off me and the don't call. So in short don't get them in my view customer relations suck. They went from a 5 star to 2.
We have had a great experience with Optima Windows and Doors, from the consultation to installation. Our new windows look great and keep our home warm in the winter and cool in the summer. We highly recommend this company.
The new windows and doors look fantastic and were installed quickly, on schedule. The representative's follow-up was outstanding. The service, before and after the sale, was exceptional.
I am so happy with my new front windows and door. The team was very pleasant, efficient, and excellent at what they do. I have already recommended them to my friends.
I am very much satisfied with Optima windows and doors. I am happy with the quality of their products and services as they were so prompt in fulfilling my requirements and were really fast in installation by their expert workers.
The installation was fast and efficient. They were able to install the doors on the same day I made the appointment and showed up when they said they would. The door we chose looks great, has lots of options for getting it just right, and once it is installed it works perfectly!
We just got all our windows replaced back in December by Optima Windows. I honestly cannot recommend them highly enough. Their customer service is outstanding, they did our entire house (about 20 windows) in a single day. My husband was out of town when they came and I told them I needed to reschedule because I wouldn't be able to move all the furniture away from the windows and take down the window coverings on my own. They said not to worry about it and they did it themselves. They also put the window coverings back up for me. They vacuumed and swept up all debris and dust before they left. Their pricing was fantastic and they helped me navigate the application process for the Canada Green Energy Loans and Rebates. Honestly, they were absolutely fantastic.
Alina was great to work with. She really listened to what we wanted and offered many options, not just trying to sell a specific brand of windows but explaining the pros/cons of each type of window.
The technicians from Optima Windows and Doors did a great job and were very helpful in choosing the right products for my home. The installation was done with great care and the products are performing as expected.
The team did a great job installing 2 new sliding doors and a basement window. Quality products and they were meticulous with the details on the install. Highly recommend them!
I have been working with clients and architects to help them make well-informed choices about their windows and doors, the project's most significant investment. I am glad I found this company. Optima Windows products offer a wide variety of options and quality and are backed by an excellent warranty. They are a great resource for building professionals and homeowners alike.
Why this company sending me wrong invoice.now they send me invoice for $7200.00 and I paid $7858.53. This is wrong, unethical and illigal. Please advice before we go further.it's totally wrong and against policy.is it even legal to send wrong invoice.how they are paying tax to government.are they paying Right
Upon conducting initial "market research" (we checked few local businesses) in the summer 2021, we chose "Optima Windows and Doors" for the best value and care. Chris Z.spent few hours in our house explaining every little detail about the work to be done, finance options, answered all our question, and was available on phone for entire period until completion. Despite facing big challenges caused by global supply chain issues, Optima managed to deliver on promise and complete the work with minimum delay. On top of actual installation work, Optima helped a lot to navigate a rather complicated process of getting government rebates (Canada Greener Homes Grant) for installing energy efficient windows.
We have replaced our windows with Optima around six years ago in Brampton, now we moved further north and hired them again. Amazing team with amazing results! Definitely recommend you guys to everyone.
Like my Husband said. They take cash and no record of your cash. They forget all the time and do not give you invoice.if they give you they Give you fake invoice.we have proof. That is not legal. I even ask my husband to take it to law.seems they don't pay tax properly.if they then then should not send fake invoice. They don't give Cash invoice I think.which is against the law. I have a proof of their wrong invoice. I strongly suggest my hubby to handle this because it's fraud.
We’re at 10 years old builders windows and had all kinds of issues with them. Hired Optima Windows And Doors to replace just two windows and were amazed by the difference between the old ones and the ones that they installed. We have decided to replace The rest of the windows in our house with Optima. Great price, great quality, great team!
Excellent customer service, always communicating regarding any updates, installers are very meticulous and professional. Definitely recommend you guys to everyone who needs great service in price.
We like the initial consultation with sales rep Alina, she was with us all the way until the installation, installers were super meticulous and left the house clean. Definitely recommend you guys to our friends and family.
We have ordered 26 windows and entry door from Optima. Pros: they have bitten any other quotes with comparable quality windows, they helped us to arrange the rebate, they were always available for questions and answered all of them, installers did the job beyond her expectation. To improve: waiting times. We understand the supply chain issue, but we needed to wait for three months for the product to get installed.
Optima impressed us with the professionalism of the representative Alina, effective communication with the office and Super clean job done by the crew. They did an excellent aluminum work below the bow window as well.
Our neighbor recommended Optima Windows and Doors after they replaced their windows with them. From the sales appointment to the final touchups the job couldn’t done any better.
My neighbor replace his windows with Optima Windows and Doors five years ago and we were looking at them every day remembering that we have to contact Optima to get our windows replaced. First consultation with Chris, follow up From the office regarding scheduling, everything was smooth and they made us feel really comfortable. Now our next-door neighbor he’s getting windows replaced with Optima Windows and Doors as well.
If you have only a few windows/doors to do, you do not bother to ask them to come. They have enough business and will treat you like nothing. FYI: I never received my free quote, as described.
Chris and his Team are a great pleasure to deal with. Everybody knows what they’re doing and they made us really happy with a complete. Definitely recommend you guys to our neighbors and family.
Optima replaced windows for our friends in Oakville. We met with Chris and we’re quite impressed with his knowledge and expertise. He helped us to choose the best styles for our windows and front door. The weight was longer than expected due to supply chain delays, but as soon as the product was ready the installers were at our house working in full swing. The crew was amazing, Ben and his team worked really hard to make sure that the windows are installed properly, they have cleaned up after themselves and we couldn’t be any happier.
I selected Optima windows and doors earlier this year after doing some research. Chris was very thorough, explaining the work in detail and courteous. 21 Windows and 1door to be replaced. The workers arrived promptly at the time specified and appeared to have done a first class job. They also made a couple of changes at no extra cost. Made the right choice to get Optima Doors and Windows. Recommended to family and friends. Anyone choosing Optima Windows and Doors will not have cause for disappointment. Chris - Excellent.
We had 22 windows and two doors installed by Optima Windows and Doors within one day! I would definitely recommend them to friends and family. They were on time and did a wonderful job. You should call them if you need new windows and doors!
We had our kitchen windows replaced with Optima Windows and Doors. This is the second time we are hiring them and couldn’t be any happier. Everything is taking longer this year, but everything else was absolutely perfect keep up the good work!
We can’t thank you enough Gleb, the sales representative and Ben and his installers team for a wonderful job that was done. We feel like it’s a complete new built! I recommend Optima Windows and doors to all my friends and family
We have been shopping around for a née front door. Optima came with the most knowledgeable specialist Alina and we placed an order. The waiting time was pretty long 4 months but they were communicating with us along the way so it was fine. We love our new front door and ordered another door from Optima.
Optima Windows and Doors was a pleasure to deal with from start to finish. From initial meeting with Gleb to finishing touches done by Ben and his crew, everything was perfect. We recommend them to our friends and family
I have worked with Chris Zavodyuk and his team on several projects and must say that his design talent and capacity to solve complex issues are absolutely great. Optima team knows how to make homes like they are new ones again by just replacing windows and doors.
I have replaced 17 windows and two sliding doors with Optima last year, it’s been a year so far, noticed significant drop on my energy bill, finally can use all the windows and doors and the house is quieter.
Ben and his crew did a fantastic job! All the replacement took less than a day. I love how my neighbours compliment new windows with black frames and slightly tinted glass.
We were impressed from start to finish how professional the whole Tim is. Chris explained us all the options, Installer Michael took final measurements and we got our windows installed two weeks ago. It’s amazing how much warmer it is in our house and we definitely recommend them to all our friends and family.
Lovely work. Tied up nicely. We have to wait a little longer because this year has been crazy but this new windows and doors are definitely worth the wait.
Great job done by Optima team, Chris and Eugene were always available to answer all the questions before the installation, Artur, EN, Dan and Vlad installed seven windows and two sliding doors within six hours and left the jobsite clean. Great team of true professionals. Recommend them to anyone.