04 December 2023 10:14
Excellent service person professional and courteous.
Inspectio all done and good for the winter.
Thanks for helping!
18 November 2023 14:11
Cathy took my call and quickly directed me to someone in the office who was at my place within an hour.

Sean was diligent and informative. Despite not finding a problem he took the problem seriously and I felt looked after.
I felt secure that if the problem persisted beyond the visit I would be looked after.

Orkin and it’s employees exceeded my expectations.
20 October 2023 3:38
Drew was very helpful and shared good advice on how to control yellow jackets nesting under our siding. Friendly and timely service!
23 September 2023 3:43
Tim the technician is a very polite person. He looks quite knowledgeable at what he does.
Explained very clearly the upcoming results.
There is a warranty, if the first treatment does not resolve the problem. They will come back to give a second time treatment.
It gives us peace of mind.
We highly recommend Orkin for your wasp or hornet problems.
Please, let the professionals do the job.
Thanks Orkin
09 August 2023 11:42
Matt was absolutely amazing! Very thorough and professional well helping us. I would recommend him for any pest problems.
14 June 2023 14:19
After comparing prices from the industry leaders we found Orkin’s to be very competitive. They also have a three month guarantee which wasnt offered by the competition. Technician arrived on time, was courteous, knowledgeable and thorough with the application. Highly recommend
06 March 2023 9:37
I have the home protection plan, which I have used for insects and rodents. I highly recommend this service. The staff are always pleasant, knowledgeable, and professional.
21 January 2023 20:13
Dispatch was able to get us next day service! The technician, Jordan, was knowledgeable and personable helping give peace us mind for our scenario by explaining the process. Would recommend!
02 January 2023 6:21
Great service from our Technician, Brandon. Very thorough, knowledgeable and pleasant. He’s awesome. And the service is working. Thankyou.
05 November 2022 6:05
The best receptionist at the Stoney Creek location. She helped me with my situation that I was inquiring about. She directed me in my steps to take and with kindness, professionalism and thoroughness. Her name has slipped my mind. Maybe Andrea? Thank YOU for all your help!
22 October 2022 14:59
John is the BEST! He is professional and extremely knowledgable in all areas of pest control, down to the very last detail! He is always available to help and answer any questions we may have. I only trust him to assist and solve any issues we may have, he get's the job done right the first time! Thanks John!
16 October 2022 2:14
Company is awful. Came on day of service, baited house and never returned even though said would in 2 weeks. Then charged me double quote. Called 20 times and no one ever answered. Called master phone line and they said can't do anything but request the local branch call me back. No one ever has. Don't use this company!
08 October 2022 17:56
We had an issue with the first spray in that it didn’t seem that it was done properly. When we called the office they assured us that it’s been done even though our neighbour saw it really didn’t look like it.
Regardless they came back and a lovely person re-sprayed everything today with a smile and we were quite happy with our end result.
25 September 2022 18:36
The service technician John Barden from niagara region was the most professional technician I've dealt with in a very long time.thank you an I will definitely keep using orkin.
28 August 2022 19:41
I am a contractor and if i performed this way i would be out of business.my wife had prepared our home as best she could for the exterminator working diligently day and night bagging items cleaning various household items and surfaces to get ready for when orkin arrived to treat our home.we were informed that all light switches and receptacles would be removed and treated that they would be using steamers on furniture and curtains and vacuums to prep floors. Also there would be a barrier spray applied to the entire perimeter of each room and all other areas.when the exterminator showed up she said don't worry i'll take care of the rest. There was no steaming done no curtains treated the light switch and receptacles were still in their original position which concludes to nothing treated. Our decontaminated stuff that was cleaned by my wife had items from other areas in our home just piled on top of all her hard work. Everything was flipped over items were placed outside on an unclean chair from inside our home.they told us the treatment would last 3 months its been less that 6 days and we have already found several bugs crawling around our furniture walls and floor. Areas that they claim were treated we paid something like 1100.00 and she showed up with a spray can and 1 small bottle of treatment and two box spring covers. I would estimate the value of these items to be less than $100.00 she was in our home for about 1 hour and by my calculations it would have taken her at least 45 minutes just to move all the furniture around in each room which concludes to 15 minutes of treatment time for $1000.00 dollars.robbery.when my wife tried calling the 800 number to have this matter addressed the call was ended in transfer.we called back and were transfered to another department and told to leave a voicemail but there was no option to do this.some customer service more like thanks for your money and see you later.i really thought because orkin was one of the longest standing services around and most widespread and most expensive it would be the best.boy were we wrong.
29 July 2022 13:39
This year has been a bad year for mice. I've been working with Steve to resolve the problem. It's been about six months now, and each time he visits, the situation is a little better. Steve is willing to try different methods to eliminate the mice. "We'll get 'em, " he says.
14 July 2022 1:25
Orkin's service is great and Dan provides good advice on how to deal with a situation. Friendly and professional service. I will happily continue to use.
21 June 2022 10:14
We are a property management with over 100 rentals. We've used several exterminators. Although other companies were good, we've chosen to stick with Orkin because they are QUICK, courteous and keep us well informed with our issues. Their pricing is cheaper than most other companies. We would not hesitate to recommend Orkin.
17 June 2022 22:47
Jon from Orkin is awesome! He is an expert in this area.always explains thing thouroughly! So lucky to have him looking after our place!
26 May 2022 23:33
Balbir came and helped us with our rodent issue. We didn’t know what was in the walls, but he quickly found it in our attic. He was really calm and professional which really helped us because we were pretty anxious. He did a great job and we would recommend this company!
22 May 2022 23:12
John is an expert in his field and a friendly one at that. He took the time to explain the situation as well as the various remedies that would be available. He put my mind at ease and took care of everything so I didn't have to. He is a shining example of old school work ethic!
01 May 2022 0:13
The person who came to our house was friendly, knowledgeable, and efficient. I would recommend this company for your pest needs.
18 August 2021 22:33
Service attendant was extremely friendly and kind. Professional, knowledgeable and quick. Would recommend Orkin for all pest removals.
16 August 2021 14:24
Dante did a great and thorough job. Thank you. I just have one thing to say…if the company is unable to make it on the scheduled day…please contact their customers in a timely fashion.
16 August 2021 12:42
Professional and courteous.
I am a repeat customer because I appreciate the superior, quality service provided by Orkin.
09 August 2021 10:13
Received a call prior, show up on time, polite and professional. Good advices on what to do or not to do after service. Unfortunately heavy rain came down I had to request another appointment which was booked immediately.
26 July 2021 3:02
We have a lakefront home and have used various spider sprays for a number of years. We switched to Orkin 3 yrs ago and have been very pleased with the service and quality of the product.
20 July 2021 12:05
I have used Orkin for many years on a number of properties.
They have consistently done a fantastic job and stand behind their product and service.
I would highly recommend them.
14 July 2021 20:25
We have their yearly contract. They are quick to respond, professional and do a great job. Highly recommend them.
24 June 2021 1:43
Hello, I've had the Home Protection plan with Orkin for several years now and have never had an issue other than the appointment availabilities are getting further and further away in times, but a month ago I booked a service call for spraying for spiders in our backyard, which were overwhelming the backyard. It took 2 weeks to find an opening for a service call, but then the technician didn't arrive on that date, no explanation, no weather related issues. The technician showed up the following day but we were conducting a meeting in the backyard so asked the technician to come back, and he said he would come back the following day, but did not. I had to call into the central office to book another appointment, which wouldn't take place for another week and a half, but again, the technician didn't show up on the scheduled date, no explanation, no call, no weather related issues. The technician showed up the following day to spray, and even though it was inconvenient for us, we had him go ahead and spray. What is going on with this service? Why should we book appointments if they are not going to adhere to the schedule or even give us the courtesy of a call or email to change the date? I'm very disappointed with this current year's service so far and if this continues, will hire another company for the service.
21 May 2021 3:01
Allan has looked after us since we moved here. He’s a pleasure to work with, a pro with experience and takes the time to make us feel important.

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