Ottawa Cedar Lumber Inc.

When you have truck drivers that have no respect for civilians and where they live its pretty pathetic. Trucks are running up and down the road empty or full with there engine brakes on for no reason whats so ever. (Slow down if you know that there's a stop coming up) pretty sad when you call the company up and they don't do a thing about it very professional.

I ordered several face cords of firewood from Ottawa Cedar Lumber over the past 2 years and would highly recommend this supplier. Last week, I scheduled the delivery of firewood for this coming winter. Something went wrong with the order as the quality and quantity of wood left me disappointed. I contacted the company and within 24 hours, I received a second delivery at no charge. These folks are trustworthy and professional. I'll remain a loyal customer without hesitation.

I've used the quotation tool on the web site, added a few questions, after which I received a confirmation email mentioning that they would contact me shortly with a confirmation of my order. I received a phone call a couple of days later and the person was telling me that the wood was ready asking me when I was going to pick it up. I've tried to explaining that they were suppose to contact me and also answer my questions and he kept on pressuring me into buying the wood. When I told him that I already had bought the wood elsewhere because it took them too long to get back to me, he hung up on me! I am just glad I did not do business with them after all.

Extremely difficult to get through to speak to anyone by phone. Finally drove there to get an answer and the guy was super rude and condescending. He had the order ready the next day, however, all quantities were wrong! Worth the drive to go to the Wood Source instead, that’s where I went to get the remainder of the order I was shorted. I couldn’t bring myself to go back to this place. Spent over 600 dollars and they couldn’t even help load.