Owasco Volkswagen

Volkswagen Canada Head office has a huge recall on the suspension spring coils get break and its can cause an accident when you are driving at higher speeds … there is a huge issue will all their spring could with all males but they are trying to keep down to a certain model.this is sad as with 2018 car the spring could should not break

I just bought my first car this past week and had such a good experience at VW. Thanks to Limas, He’s super knowledgeable, goes above and beyond and is a delight to work with. Highly recommend Owasco for your next VW. Thanks to Limas, Renata & Hassan!

They were very transparent and informative, did great work in a short period of time and gave me peace of mind.

Terrible service.

I went to Owasco in August for a check engine light. They performed a diagnostic, said they tested it and it was ok. A couple days later the light came on again. I brought it back they said said it needed a part. This was an expensive repair. I brought it in for the repair, the service advisor (Rebecca) texted back saying they didn't have the gasket to complete the repair and will have to keep it overnight. After the repair, I picked up the car. I said to the service advisor that cashed me out (Brett) that I hope I'm am not back here in a couple days with the engine light on
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To which he replied that the invoice is a guarantee of the work.

A couple days later the check engine light comes on again. After a diagnostic, they say it needs another part. I state that they didn't fix the car correctly and misdiagnosed the problem to begin with, to which the service advisor said to talk to the manager Greg Baxter. She said that he was in a meeting and would call me the next day. This call never happened, I phoned back, left a message and no one will return phone calls.

Clearly the car left the dealership without them doing the proper repair, multiple times. It appears that the best they can do is throw parts at it, at the customers expense.

Rebecca was great! Fast service. Done right the first time. I have been a customer for 40 years. No complaints!

Terrific experience. Said Fazel was fantastic to work with: friendly, honest, and extremely helpful. I look forward to engaging with Said for my VW services in future!

My oil change was completed quickly last week, and the car was clean when I got it back.

I had a ding in my door fixed too, which took 2.5 days, and thank heavens I had the protection package because it cost me only $250 out-of-pocket. The plan covered about $1,200. I can't believe how much body work costs these days! The door looks like new, and they cleaned up the car very well afterwards.

I had a great experience purchasing my Taos from there. Will definitely be redoing business with them again. Sales agent Said was very very support and went above and beyond to land the deal. Loved purchasing my first VW

Very efficient service department, Brett kept me up to dat by text the entire time and online payment is quite convenient

Limas was amazing! In less than a week he found the best deal for me! I am enjoying my new Tiguan!
Higly recommend Owasco Oshawa

The staff I was dealing with Rebecca and Chantelle were wonderful and very good at their jobs. Very accommodating to my schedule and vehicle needs.

I had a great experience dealing with the staff at Owasco, they are true professionals, I am waiting to have my issue resolved, unfortunately the part I need to fix my new 2022 Tiguan Highline R, is on backorder, I hope to have the problem solved quickly.

I would have given zero if it was available. I was given 18th Nov 2021,8.00am time to fix engine light problem on my diesel VW sport wagon. For 2 days (18th, 19th) vehicle was in their premises and had no time to look into it. Was advised by Rebecca either to leave the vehicle for the weekend so that the issue will be fixed in earliest chance next week. Or wait till a loaner vehicle is arranged. My upmost dissappoint is why my vehicle couldn't be repaired/touched in two days, then why an appointment was scheduled. I think OWASCO has to look into it.

Great experience buying a pre-owned (that was like brand new) Golf from Kyle (and Erik). Very accommodating to our needs. Have already recommended Owasco to family and friends.

Update:
Just had a good experience with purchase and installation of new winter tires for our Golf. Great price and very accommodating service.

I had the pleasure of being served by Lisa Allamshaw for the lease of my new Jetta. My wife and I are happy with the new vehicle and especially so with the courteous and efficient service, thank you Lisa!

When dealing with the parts department here you are always dealt with in a friendly professional manner whether its Adam, Wes and today Stephen its always a great experience. Thanks again Stephen, great job!

Amazing sales staff, super relaible and friendly. They were willing to work with me to get me in an amazing car. Andrew is the best! No joking he is a great guy.

Recently purchased a 2018 atlas. Our sales rep Raf was such a pleasure to deal with. Very helpful, respectful. Would absolutely recommend him as a sales rep

fast forward 5 mos. Still happy with the experience with Raf; however have had nothing but problems with the vehicle starting at 3 months post purchase.here is our review.

We purchased an Atlas from the preowned section of dealership. Within 3 months the door hinge on the drivers side broke; the bolt sheared in half it was completely corroded. We paid for this to be fixed, no one at the dealership would return our call and when my husband finally walked over to the preowned manager he was rude and basically told us "sorry about your luck" this is the risk you take buying used.

It is not a reasonable expectation that a door hinge breaks on a 3 yr old car let alone any car. We paid to repair this. VW corporate was no help either insisting we did not purchase extended warranty therefore not their problem

If you have children or value anyone's SAFETY this is a major concern.

Secondly we have had engine problems with this vehicle and for the last month and a half the vehicle has been at the dealership more than in our driveway. We left several messages for the general manager or owner of owasco to please give us a call. To this day no one has called. The only person who has spoken to us is Dan the manager at service. Currently our engine light has come back on again and we continue to have a start/stop error therefore the vehicle needs to go back in for the 5th time. We are not sure they know what the problem is, just keep fixing stuff and the original problem persists.
VW corporate has been absolutely no help and very difficult to speak to anyone with any authority there.

Bottom line.the 122 point inspection that is supposedly done on certified preowned cars may or may not have been done. Definitely the door issue should have been caught if it had. If you're buying a used car budget for another $4000 in extended warranty because they do not honour nor are they accountable for their product. FYI once you drive off the lot you can no longer purchase ext warranty. We believe at this point this vehicle had issues prior to us buying it and the dealer should have some responsibility to do their due diligence and not offload bad products onto other customers

We would not recommend this dealership/or vw products to anyone. We paid a lot of money for this vehicle and have only owned it 5 months. We are not confident in the vehicle and very disappointed in both customer service and integrity of the dealership. To be honest if I could I would give 0 stars.

Amazing service at Owasco, especially from Candice. She made my first car leasing experience easy and stress free. She gave me her full attention to all of my car needs and provided 5 star service at every step! Thank you, Candice!

This is my second time going to Owasco in the last 3 years, the first time I went to this dealership I had a mediocre experience, a few bumps with the process of getting my vehicle. But the second time, Phil Nedham was my sales representative and he was just amazing. He listened to what I wanted and got me exactly that. He was very efficient and a kind person to deal with. I will definitely be coming back here and to Phil for any questions or concerns. 5 star experience!

Great purchase experience! A salesperson who listened and exceed my expectations, earned my business. Thank you Lisa!

Update: 30 days later 26 November 2021
I am posting to help the management and owners at OWASCO to improve their customer service experience for their Service Department. While my purchase experience was top notch, the same cannot be said about the Service Department at Oswaco. I've owned several VW's and had them dealer serviced. One of the reasons I decided to purchase my Tiguan was because of the professional service and customer service experience. It is difficult to believe that this is a VW dealership, because their practices at OWASCO doesn't resemble the level of service I have come to expect from a VW dealership. A simple snow tires installation and key fob programming with a 9 am appointment, took over 3.5 hours with numerous mishaps along they way. I had only received one key fob on delivery of my vehicle because the second fob was defective. Confirming my appointment earlier in the week to insure the key fob was ordered and that the snow tires and factory rims had arrived, I was advised that only the key fob programming would occur because the tires and rims were backordered. Arriving at the dealership, I was advised that the tires and rims had arrived. Great! Tires and installation were to be at no charge because it was part of my deal on the vehicle purchase with the salesperson, but the service department had no record of this deal for the tire install, so were charging for this. An hour later a service advisor tells me that the key fob was not ordered because they had no authorization. I contacted my salesperson and they assured me the key fob was ordered and they would talk with service. The key fob was then located. Another hour passes and I go to look thru the service bay window to see if I could see my Tiguan, and I see that the snow tires were installed on steel rims, clearly not the alloy rims I had agreed to. I mentioned this to the service advisor and they said they would look into it. Another 45 minutes pass and I can see the snow tires on alloy rims are installed and that it appears the programming for the fob is happening. The end of my visit appears near! But wait, about another 15 minutes or so passes and the service advisor comes to give me the completed work order copy and my key fobs. My vehicle is parked out front. I approach and notice my summer 20inch tires are not bagged and sitting on the back seat, albeit on plastic, but the tread surface is pressed up on the door and white stitching, with parts of the tire sidewall leaning on the leather seats! The tires were making it impossible to close the back door again. I removed the tires from the back seat so not to further soil the rears seat area and doors. The cargo tonneau cover was laying on the back seat floor and not stored under the rear hatch floor lid, where it is meant to be stored. Tires in the hatch are also not bagged. There's more. I go into talk with the service advisor and ask why the tires were not in bags. He tells me he will take care of it and retrieves green garbage bags to try and rectify the issue. Presumably the green garbage bags would be used to put against surfaces the rubber is touching on the car interior. Again, not an acceptable solution. Apparently they didn't have any bags to fit my factory installed tires. I asked if he might consider calling the sister Audi dealership next door to see if they might have bags for 20" tires. Behold, they did! He retrieves the bags. I lowered the second row seat backs (you night think that the service people would think of this little trick) to make the area big enough to store the tires. Meanwhile my pants and hands both need washing because of course the tires are not clean. I then go speak with the Service Manager, Dan and he doesn't seem particularly surprised by the actions of his service personnel but agrees their actions were sub-standard. Ultimately, I am still a VW fan and happy that I have professional dealers where live.

Recently purchased a 2021 Tiguan from Lisa and it was such an easy process! I am 3 hours away and I was able to do everything remotely. Thanks Lisa for being so accommodating.

Ben did an amazing job detailing my car! When I got it back it looked brand new. I have 2 dogs at home and I junk up my car. I dont think its ever looked this good. Thanks Ben!

I was connected with Lisa Allamshaw when looking into the option of purchasing/ leasing a new Atlas and she was extremely helpful in addressing all of my questions and concerns. Lisa was on top of communication throughout the entire process and easy to reach via phone. Highly recommend contacting Lisa when looking for a new car.

Went in for an oil change, came out with an order on a 2022 Golf R.

Best oil change ever.

A wonderful experience at Owasco VW working with Lisa Allamshaw. Lisa was informative, efficient and a pleasure to work with in the purchase of my new VW. I look forward to working with her on future purchases!

I had the best experience at this dealership! After dealing with shady dealerships I am so grateful to have come here to purchase my new vehicle. Limas Mendez took such great care of me, he explained everything in detail and showed me what my car can do! He wasn’t pushy and was very honest. I definitely recommend dealing with him when you are looking to buy a car. Kevin the finance manager was also great and explained the process he answered every question twice and didn’t rush the process. They have a great dealership over there and awesome salespeople. Thank you Limas so much I absolutely love my car! I will be back and I will recommend you to my family and friends!

We bought VW Tiguan, and the reason for our 1 star was the unethical business process.
Right before the day of our vehicle pick up they mentioned that the infotainment system is not working due to a call back.
Promised to have it back in 2 weeks, now it is almost 2 months no update and their response is very bad. No return of our call and very ineffective answer.
These days infotainment is a core aspect of any vehicle, we cannot play music, use any safety features and the vehicle is sitting idle.
I will avoid this place at any cost if you are looking for a new or used vehicle.

Dealing with Lima Mendez was an absolute pleasure! Lima is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my 2021 Volkswagen Golf took about 4-weeks. The best part – Lima stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Lima if you are considering buying a new Volkswagen automobile.

Just purchased our second vehicle from Limas. As he was before, a great help and a wealth of knowledge. Guided us through the process and did not put any pressure on us to buy. He discussed all the features and ensured my daughter got the vehicle that was right for her. I would definitely recommend Limas and Owasco VW to anyone.

Great service by Said Fazel at VW Owasco, I had to bring in my Tiguan for urgent servicing and he was able to get the car done between appointments and I was expecting a hefty bill but it was covered under warranty even after 80K kms. Thank you again

They told me 3hrs for an oil change and when I came to pick it up they don’t really tell you how the overall car looks cause usually an lite inspection is a prerequisite

I picked up my Tiguan Highline today and I could not have made a better decision. Limas Mendez helped me throughout the whole purchase. He is a genuine person with a kind heart. He felt like family from the beginning and really cares about giving the best to his customers. I want to thank the team at Owasco Volkswagen for their professionalism throughout.

My wife and I were in the market for a SUV and we had planned out a day of test driving a bunch of vehicles that fit our criteria. Our last pit stop was at Owasco and honestly, VW was not at the top of our list, at least until we met Limas. We walked in planning to test drive only the Taos and Cross Sport but after Limas got to know our needs, he suggested looking at the Tiguan. Long story short, we loved it right away and ended up purchasing a vehicle that we weren’t considering in the first place. Our experience with Limas was personable, relaxed, supportive and understanding. We got a great deal on the vehicle, but more importantly to us, we received a level of service way beyond our expectations. On the day of pickup, he gave us a rundown on all the little tech features and showing how to navigate everything. The cherry on top was our dance party we had in our new car. Limas is a legend!

Rebecca is a fantastic consultant and always provides top notch customer service!

Chantal is very helpful to schedule service appointments to fit my schedule.

The staff at OWASCO are rude, unprofessional and make you feel like your business means absolutely nothing to them. I have yet to walk in those doors and walk out feeling like a valued customer. Would highly recommend going to another dealership.

Dan and Ryan have been just great. The heating problem with my wife’s sportswagen was rectified to our satisfaction. A courtesy car was provided when it was requested. I highly recommend Owasco.

One of the best VW dealerships I ever been to I have been shopping around over 5 vw dealerships but this one I must say tops it all off KYLE & ERIC were Amazing I recommend everyone and anyone going to these 2 gentlemen. Amazing experience!

Great service experience from start to finish! Found pricing to be competitive with the independent shops I called for the work I needed. Rebecca went above and beyond, and communicated updates to me in a timely manner throughout the process. Best service experience I’ve had, cannot recommend highly enough!

Rebecca always goes out of her way to ensure that I’m satisfied before I leave. I also really appreciated her taking the initiative to order a part when it wasn’t in stock to clear all of the small reminder messages on my dash. For us, Rebecca is what a service advisor needs to be - on the ball, courteous and friendly! Thanks again and again Rebecca! She is a 6-star service advisor!

Service consultants were welcoming and friendly. I dealt with Said who was great, - friendly, courteous and well organized. He got my car looked after really quickly so I could get on with the rest of my day.

Dropped off my touareg for a wheel bearing replacement. Rebecca got it into the shop and done sooner than I expected. Big thanks to randy for the quality work as always. Rebecca and randy never disappoint. Keep it up Owasco you have a good team

Terrible customer service with very poor communication and no sense of customer care or urgency. I bought my VW from this dealership and the initial experience was great. The sales man went above and beyond to look after us until the deal was done then it went completely down hill. Over all this dealership had provided me with such a frustrating experience and I would never recommend someone to buy or service their car there. It is such a hassle and waste of time.

My new car came with a chip in the drivers side panel. I had an appt for my car to get fixed and even confirmed I could leave it after 5pm and when I got there, they were closed with no one around. I went back again and got a rental, they had my car for 3 days and didn't even look at it, it just sat in the parking lot. When I went to pick up my car, the body shop had the keys and was closed so I had to come back AGAIN to pick it up. I filled out the survey saying I was disappointed with my experience and their service. A month later, they arranged for someone to come pick my car up to get it fixed. I stayed home from work and no one came on the arranged day or time. I reached out and someone came the next morning (with no warning, thank god I was actually home at the time). They were supposed to fix my car and drop it off the next day. No one came to drop my car back off and the dealership had it for 6 days (including the weekend). Once again I had to call and email to get my car back.

I cannot think Ryan Thomas enough. I was visiting my parents and their car was not acting right so I took it in and he was very helpful. Thank you so much Ryan you are stellar and I def recommend you to anyone.

I am in love with my new GTI! I couldn’t be happier with my car and for this I have to thank Limas Mendez for everything he did. He went above and beyond to help me get exactly what I wanted. He is amazing. The whole process was easy and seamless. I would not hesitate at all to recommend him to my friends and family who are looking for a car. Thank you so much! He made the whole experience fun and exciting. Would give 10 stars if possible.

Express tire swap - excellent experience.
Checked in at 5: 00 for 5: 10 appointment and finished at 5: 13.
Hope to see this service as a permanent option.

Mikes amazing to deal with, second time dealing with him.very friendly and personable highly recommend him. Thanks mike

Candice helped me purchase my first VW and I really enjoyed working with her. I didn't feel pressured at all and she was really friendly and helpful.

Communication within this service department must be awful. Our appointments get rescheduled more often than not, and we've been out and out forgotten on a number of occasions ("oh, so and so is on vacation. Was on lunch. Isn't in today", how are these reasons that no one else knows about my confirmed appointment?). Promises to do better are not worth the virtual ink they are typed in, and phone calls are rarely returned within a professional timeframe, sometimes if at all. We've stuck around for the valet service, but have decided we're over it.

Great experience with getting my windshield replaced at Owasco VW. Dan was a great help through the booking process and Rebecca was wonderful with helping on the day of my appointment. All was done super fast as well! Very happy with my experience!

Bought a 2021 Tiguan R. Product specialist, Business manager and Sales manager are a great team full of knowledge and respectful during the decision making progress. Our 5th vehicle from Owasco in the last 5 years.

Water pumped cracked and needed repair only took a day to repair along with timing belt and Serpentine belt amazing service thank Ryan and the owasco vw mechanics

Dealt with Kyle Verwey and the process was quick and painless. Great dealership and salesperson!

Love this place! I bought my 2017 Jetta GLI from here and i'm still obsessed with it. I also get all my servicing done here and Rebecca is absolutely amazing and very accommodating. THANK YOU OWASCO!

Our son had a great experience buying his first car, a 2021 Volkswagen Jetta thanks to Mike Zach! Mike was super helpful, professional and knowledgeable. He took the time to explain all options and ensure our son felt comfortable with his first car. Thank you Mike for your time and expertise. We will definitely recommend Owasco and Mike to our family and friends!

I just bought my 21 Golf GTI from Candice at OWASCO. Couldn't be happier with the car. I had to drop something off at the dealership and asked if they could buff a scratch out and.they put the car through the car wash too. Small thing but made me really happy as it was already soooooo dirty from all the bugs. Candice went out of her way to resolve a little paperwork issue and I appreciated the overall efficiency of the sales process.

Bought a second car from Lemas at Owasco, this time for my daughter and like the first time, the experience was a 10/10. He went the extra mile for delivery to my daughter, ensuring the used car looked like a brand new car, every scratch buffed out, and was delivered as flawless as possible. Will buy again

If you're in the market for a new car, you MUST buy here. Limas, my sales agent, was the epitome of customer service and made sure my experience was top notch from start to finish - he is truly a personable and genuine individual. VW's are beautifully made cars and I simply could not be happier with my 2021 VW Golf. Be sure to ask for Limas when you go to the dealership, you won't be disappointed!

Had our first experience with the service department and it was a positive one. Quick appointment, friendly staff and issue resolved

I just brought home a 2021 Atlas Cross-Sport and I had the BEST experience working with Lisa Allamshaw! She was super professional, knowledgeable, and frankly, it was beyond awesome to deal with a woman at a dealership (where it's usually all men). Lisa is fabulous and the car is perfect for my family. Within a week I was able to trade in my old car and drive home in my new one - a stress-free experience for sure!

Service was excellent fast & everyone was very pleasant. The quote was incorrect but rectified quickly. Thank you!

I booked an appointment went change my Rear Wiper and they did not have the part (Strange) the next day they texted me and said the part was in. I now have to go back another day which ties up my day again!

Great service yesterday quick and pleasant. Thank you!

I brought my Jetta here for service recently. Rebecca my service advisor was friendly and knowledgeable. She answered all my questions and was able to explained all issues found by technicians. I highly recommend Owasco Volkswagen.

Worst dealership I have ever had the chance to be in business with.the service is terrible.it seems like they treat thier staff like garbage. And the selection is abismol to say in the least.

The customer service rep for the Service Department, Rebecca, went out of her way to make sure I was comfortable with the maintenance repairs and pricing. She was kind, knowledgeable and considerate, making sure I was updated as to what was happening. Thank you Rebecca!

Couple weeks back booked to get my 3 recalls checked out as well as a oil change.waited about 3 hours just to find out the oil change wasn’t done, had to wait 2 more weeks to go back and get it done. Waiting about 2.5 hours for a oil change.

Limas was a great person to deal with when we bought our pre-owned Jetta. He was very thorough, friendly, and helpful with all aspects of our purchase. We were impressed with the quality and professionalism of him and the staff. We will certainly recommend Limas and Owasco to family and friends.

Only if I can give negative stars! The worst Volkswagen Service centre. NEVER answer phone calls. Always too “busy” to call back. They didnt even call when the car was ready for pick up.

To my amazing homies at Owasco Volkswagen - I wish I could give you a million stars! Your dealership has done nothing but given my vehicle the proper love and attention, so thank you! I bought my '13 GTI here and have been dealing with Owasco for almost 5 years now. I live in Pickering and make the travel to Owasco due to the outstanding work and service they provide. I've boycotted Pickering Volkswagen after they made a massive error to my engine on my old '09 GLI and took zero liability. Will never take any of my vehicles there, ever again.
Shout out to Rebecca Irvine in service, she's amazing and knows exactly what she's doing! Really, the entire service department are angels. Trust their collision center as well to make sure any and all damages are repaired to perfect condition. Had an incident a couple years ago where a branch took out my front bumper during a windstorm, and they did a fantastic job at repainting it.

For anyone else reading through the reviews, just know that everywhere you go there's gonna be hiccups along the way - but it's all in how mishaps are handled. I myself dealt with a brief issue with Owasco when purchasing my GTI. However, they throughouly acknowledged and LISTENED to what I had to say, and corrected/made up for any errors in a quick manner. Let's just say, how they handled their mistake turned into me purchasing the vehicle. This dealership isn't a 'stealership' - be nice to them, they'll be nice to you. Make lasting relationships with these people and they'll have your back!

Alexis made my vehicle selling experience very easy. She was very well informed and made the process very easy. I would highly recommend selling your vehicle here. The price offered was very competitive. A pleasure to deal with.

Had a positive experience buying a GLI. All the staff members were very friendly and Lisa helped me out with getting me to the payments I was looking for.

What an absolute awful experience.

I found a car I wanted on AutoTrader, looked up the dealership's hours and I requested to do a test drive an hour before close. I got paired with a salesperson Limas who clearly does not work the hours I requested. I had to tell him FOUR times I could only be there at a certain time.

After I drove over 80KM (one-way) to get to the dealership I waited to be helped and was not greeted by anyone for ~5 minutes. There were 2 associates in their offices who made eye contact with me but continued having their own conversation and completly ignored me.

I was finally helped and when I asked to see the car indoors with light to check the condition of the car, he proposed that I drive to a nearby Tim Hortons and apparently it should be well lit enough in the parking lot that I could see everything?

He then offered to bring the car around for the test drive and I watched him get into the wrong car. When I told him that it was the wrong car he was completely dumbfounded and said "oh we already sold that car". We exchanged e-mails that day and at any point he could have let me know it was sold.

I've never been to such a poorly run dealership in my life. What a complete waste of my time.

I didn’t want to turn to social media about my experience with Owasco but they have left me no choice now. I purchased a brand new 2019 Jetta in May 2019. Within 5 days of owning the car I noticed there was an issue. It’s been 6 months of unanswered phone calls and multiple visits to the dealership. Owasco has done absolutely nothing to make the situation right.

Lisa is amazing and she made our purchasing experience wonderful. She is professional, very knowledgeable, efficient and very responsive to all your inquiries. Would not hesitate recommending Lisa to anyone interested in VW. Thanks for everything Lisa!

They painted my car hood and grill, but they used poor paint quality. The hood has not re-assembled properly. I called you many times but no answered I have all documents including emails from Liza Hoogsteen so check your record properly.

I used autotrader to sell my vehicle through Owasco Volkswagen. Alexis helped me out throughout the whole process. She was incredibly knowledgeable and kind! I highly recommend!

Lisa was great to work with- she was friendly, communicated everything easily with us, all our paperwork was prepared. We’ve had poor experiences in the past working with VW but Lisa was wonderful. I highly recommend her to anyone looking for a vehicle.excellent customer service

Alexis made the whole process of selling my used car easy and uncomplicated. I had expected some issues because it was not a trade-in, but there were no problems. Alexis was friendly, super fast, and gave me a fair deal.

Andrew McQuaid and Bob Verwey are fantastic to work with. Andrew was the point person and was always available to chat, even outside of his work hours. Really happy with our car and the awesome deal they were able to offer us. Highly recommend!