Papa Johns Pizza

Great customer service. The owner took my order just before closing and provided exceptional service. Thank you so much for your generosity!

Very tasty and fresh pizza specially butter chicken pizza. Very friendly staff and good service will recommend.

I tried many pizza from different stores but never get like butter chicken pizza, it’s amazing and delicious with the smiley and friendly customer service. Keep it up!

The staff doesn’t know how to talk especially the girl who was at the store on 22nd Oct 8pm. She didn’t even talked to her fellow teammates nicely and the customer (me) as well!

Amazing service! This is genuinely the best pizza I've ever had! Such a great experience, I will definitely come here again!

I really wish we were able to rate this 0.1st time ordering from PJP and hubby and I were excited. The wings were absolutely disgusting and the garlic knots were far from perfect. We couldn't rate the pizza because it was never delivered. We expected more. Won't be ordering from here ever again.

I ordered a pizza and garlic sticks at 11am on Saturday may 27 2023 and did not receive my order until 1225 waited all that time do not order pizza from there it’s the Rogers rd store

This is one of my favourite pizza places in Toronto. The pepperoni pizza and cinnamon rolls are to die for

Nice location. Ordered online, service was quick. Missing a topping and they were very good replacing the pizza.

I ordered online for pick up at this location. Unfortunately, the pizzas were burnt at the top. The cheese was dried out and did not stretch. The ingredients also did not taste fresh. I would skip this location if you can.

Good pizza love the garlic sauce and pepper that comes with the pizza on the side, highly recommend!

Really surprised at the quality? Made it exactly the way I liked it on that predictual day. Great Job.

If I could give 0 stars I would. Ordered from this location this evening to try the new Papa Bowls. Received them, after already starting to eat them realized the toppings on 3 of them were incorrect. We also did not receive the $1.20 dipping sauce. We continued to eat as it was past dinner time, we are hungry after a long day as people who usually order take-out are. I called and a woman answered the phone, explained the situation. Was put on hold numerous times. I was told I was wrong and that the boxes she gotten mixed up but the toppings were correct and that she herself has made the orders herself. I explained that they were in fact wrong and that I would like some sort of compensation whether it be partial refund, coupon a free pizza ANYTHING. I was told no and that the only thing she would do is send the driver back to pick up the food and have the correct order sent out otherwise she could not help. Went back and forth with her in regards to we were not waiting and it was not fault that they are unable to do their job correctly. I then asked to speak to the store manager she mentioned she was the person on duty at this time. I asked when the store manager was in and she had mentioned she was then the store manager, and that if I didn't want to speak with her anymore I could speak with a supervisor at 10pm. In what world does a store manager pass issues with clients to a supervisor? Ive been in customer service for 10 years, apart of numerous management teams, this would NEVER happen. At this point I was fed up of repeating myself to someone who clearly cannot comprehend how to deal with an error that she, herself made as a “store manager”. I said I would be contacting head office and asked for her name, I was then told to have a good night. I requested the name again and was then told have a good night and was hung up on. I have read previous reviews and responses from the owners mentioning new owners with over 12 years experience and that is a joke if I ever heard one. A manager with over 12 years experience would NEVER ever ever behave this way to someone spending their hard earned money at their store and company. My name is Jessica Robinson in your system, placed the order at 5: 52 pm EST on October 23rd. Order number is 995853028. My phone number and email are on file. I expect a phone call or email response with the store owner as the earliest convenience. P. S the papa bowls were not worth the $12.99 it’s advertised as “layers” if you want to call some cheese thrown over some toppings with pizza sauce layers then I guess it’s alright. A $66 dollar order … complete waste of money.