PAPA JOHN'S PIZZA REXDALE

Food was not good. It seems like made it so fast and forgot to put all the topics we asked for.

The pizza was stale. Toppings tasted unfresh, atleast 2 days old. The green peppers were rotten.
Alfredo sauce tasted bitter. The shop definitely needs to work on storage procedures for the vegetables. Had a very bad experience.

The cheese dip was very bitter as well.

Very pathetic food. Ordered their garlic bread sticks, that were very poorly made and basically raw bread. The butter garlic seasoning on the breadstick was basically not there (please see the picture for reference).
Even with the pizza dipping sauce, the guy gave marinara sauce instead of regular creamy garlic as requested!
Never would wanna eat this again.

Indian students work place extremely poor service they have no idea who enter the store first never ask you why you are here they have no skills at all

We ordered a little late in the evening and we're given a quote of 45 minutes it took over an hour and and 15 minutes for our food to arrive and it was cold. Called the store and they took the pizza back then left me on hold for 15 min before I hung up because I was sick of waiting. Ended up no food and hungry
I can deal with it being late if it fresh and hot won't deal with it if it's late and cold. I get us busy but cold food is cold food dont send a driver our with 3 orders where the last order is 30 minutes away when you charge 5.95 for delivery

Pizza is always good. But skip orders are never ready. I see drivers coming and workers are always saying 20 mins easy. Not good

They are decent if you go in person order and pickup. If you order thru skip or uber eats I have items missing or wrong items sent the last 3 times. I won't be ordering again

Service was a bit ok but the pizza was amazing. I definitely recommend everyone to try this pizza place.

Really great place and their pizzas are really good and tasty. One of the best pizzas i've had. Great service too but just one thing I want to add about this place. I called them for a pickup and ordered a small pepperoni pizza. When I picked up my order and got home I instead got a small cheese pizza. I ordered a pepperoni pizza not a cheese pizza. Please tell your staff that when customers order your food please try to listen carefully so that they get their orders right not screw it up. Thank you!

Horrible experience. We call to get out pizza and tbey told us 30 min but it was more than an hour! We called back and they told me in 10 min which it was another half and hr

Worst pizza ever. Stale taste, wings over cooked. When complained to manager I was told, "this is how we make our pizza".
Manager had no sense of Professionalism.
They take customer feedback as a joke.
Basically Papa Johns don't care.

$50 down the drain. Increased prices = poor quality.

WILL NEVER ORDER AGAIN

Finally after 3 weeks, person from management called and sorted out the issue. They offered me a FREE pizza but when I asked for the free pizza, i was told manager is not here. Manager was supposed to call back but never did.

DONT WANT YOUR FREE PIZZA NOT COMING BACK

Pizza was tasty and also with a good quantity of toppings and cheese. Delivery was quick. It was an amazing experience for me; do highly recommend it!

I ordered pizza and wings it took them an hour to get here. The delivery guy would not get out of his car. And when he did he had an attitude. And then he took the Pizza and wings left.

. I Phone Papa John's and they thought it was a joke. Finally we got our pizza and wings 45 minutes later they were cold

The wings I would not feed to my dog. I called head office 2 weeks ago still waiting for a response.

I ordered garden fresh pizza along with jalapeno rolls and it turned out to be awesome. I usually order from pizza pizza but this was in their own league. I tried Jalapeno rolls for the first time and was not sure about how they would taste but was amazed with the perfectly baked rolls.

Refuses to match promotion from their own flyer that is available in the store, stating "promo no longer valid". I was able to get the same deal at another location without any questions. This location was just trying to get me to pay more. Scammers!

For corporate office: the promotion in question is 3 medium pizzas upsized to large with 3 toppings. Promo code is AR333. This picture is just for reference as it was taken from the other store.

My dad picked up Pizza from this location. Pizza taste was really good. I will tell my dad to get it pizza again even though location is 22 km away from our house.

I ordered 2 pizza from the location at 11 Westmore Dr UNIT-6, Etobicoke, ON M9V 3Y6 on 25th December evening.

I ordered a cheese pizza with extra cheese and the second one with 3 toppings and extra cheese.
The order arrived very late and to my surprise these pizzas were a disaster. There was a very thick edge and the forget about the extra cheese regular cheese was not even spread evenly.
For the 2nd pizza the toppings were not even there. I showed it to the delivery guy and he acknowledged that the pizza was not upto the expectationand took the pizza with him and he said he can bring another pizza in the mean time I called the store to let hither know about the whole thing know the guy called chintan at the store was very rude with poorest customer service. He said he cannot help and and kept asking if I paid or not. It was the worse experience with papa John's
I will not recommend papa John's

Plz don’t order from these guys
Will make you pay upfront
And they don’t deliver at the door …. And this info is not mentioned anywhere while you order.
So if you pay for delivery … make sure don’t more.

Really nice experience and new taste, Really love it and i totally disagree with above review about the customer service. They are really very polite and kind i never had such wonderful pizza and amazing taste before anywhere. Papa John's gives us planty of amazing deals that i couldn't find in other pizza store.
Thank you papa John's

The one star is for the delivery driver. Ordered at Westmore loc. 1 extra large with chk, GP, Onion, extra cheese and 1 LG with extra cheese. Both pizzas lightly done with toppings spread evenly and less of crust on the side (edge). Called the store "chintan" responded in the most unprofessional absolute zero customer service values. He did not knew his location number, he told me straight up "NO, we don't make Custom pizza's" in a tone unbearable, whereas when I placed the order it was in the same description. Please see the pic attached of the pizza's. The driver took pic of the pizza's as well and reported the same. I called to ask for the cheese pizza to be replaced as well as the driver had left. He asked me sarcastically "so you didn't paid and kept the pizaa". I replied he needs to bring the pizza to be replaced and I'm calling for the second one as well. He TOLD me.we don't do custom pizza's.again where I refused to deal with him, I asked him to pick up the cheese pizza. I placed an order at another pizza store with my kids and elderly parents waiting for another added 45 mins on top of an hour they took to deliver. POOREST EXPERIENCE, will HIGHLY recommend PAPA JOHN'S HR to look into it, SERIOUSLY.unable to download pictures! Available though

The pizza from here was excellent. That's the way pizza should taste. It's my first time ordering from here, but it will be my go to pizza place from now on. Thank you

I ordered a large pizza for delivery and I always buy from here for delivery or takeout and I’m very disappointed that when I got my pizza it was cold not even warm it came an hour after it said it was on its way and since I live down the street I knew it was going to be cold I reached out on the website with no response, I’m very disappointed since This was my favorite pizza place

Zero interpersonal skills over the phone, just an awful location. These guys are just in the wrong business! Of course I wouldn't order when you can't speak like a cultured human being! But you have me on your system, you did read my last order to me. I have been disappointed by your filthy location before and judging by your other responses to the many real reviews by unhappy customers, you are indeed a cheap person by nature who assumes everybody is looking for a discount! And no matter how many fake reviews you degenerates post for yourself, with the way you talk to people.your business is destined to fall! Mark my words.

The pizza at Papa John (Westmore location) is fantastic and their customer service is spot on. I highly recommend trying any of their Papadias as they are reasonably priced and taste great. They also have a pretty decent discount on Pizzas throughout the week which is a nice bonus!

Check them out!

Poor customer service. Don't know how to take order. Make the place a bit more organized and tidy
*Make cleanliness a priority

I hate giving poor reviews, but my daughter and I ordered a pepperoni and a cheese slice and it really was quite bad. I don't know what their delivery pizza is like.but walk in slices are small, tasteless and what taste there is, it's off. Maybe too sweet or something. Sorry for the review but I hope you take it in the right spirit and make a change and put more effort into your slices.

Amazing experience I have got today pizza was so yummy and toppings was to way to good thanks to that girl who greet me with a smile and understood my taste.best pizza I have had in a while. 10/10

Went here for the first time today and it's by far one of the best pizza's I've had in Rexdale. The staff was friendly and they offered some great deals.

Very good brand, but not the best store. Bad for delivery, over promised delivery time and cold. Also not the best for pickup to - barely had cheese on my pizza from special deal.

Oh man I gotta say the cheese sticks changed my life. Best cheese sticks I've ever had. The pizza was amazing too. A bit expensive but I'd say it was worth it definitely. The buffalo dipping sauce was AMAZING. Gotta say this is my new favorite place to order pizza from now on. Generous on toppings!

Pizza place itself is very small, not a good place to eat in. Staff seemed a bit unlnowledgeable but Pizza was good; but the dipping sauce was super oily and runny.i don’t know if it was supposed to be that way! But overall good pizza though!

Its a pretty much new setup of American pizza chain in Etobicoke right at the intersection of Hwy 27 & Albion rd. Same as other pizza chain & local pizzeria but better taste. But not much deals as compared with Canadian pizza pizza. But they provide one garlic dipping sauce and one pepperchini standard with any pizza delivery or carry out. Should provide better deals with more varieties in tight GTA market. Pizza is better than other chains.

Worst pizza ever. Went and ordered a Hawaiian pizza. They’re “Garlic sauce” is not sauce it’s more butter like sauce. The toppings on my pizza, non existent.

Very good customer service and pizza taste great! Been looking for one close to my location. Glad they opened one here!

Had an amazing experience at this location, the pizza was delicious. Exceptional service by Paribha and Gagan!

I was here on Tuesday morning and orderd a thin crust large pizza. Received a great crunchy pizza at this marvellous restaurant. Young Paribha in front was very friendly, 10/10 recommend!

I found Papa John's store dirty, the floor was covered in dirt, pizza toppings, used napkins, all the tables we're very dirty they needed to be wiped down and cleaned. I didn't use the washroom but I would assume it needs to be cleaned as well. Over all the whole restaurant needs a much needed cleaning. Honestly I was wondering if I should eat the pizza I ordered after seeing the dirty restaurant. However I did enjoy the pizza but I'm certain I won't go back after what I seen.

I can't believe you are putting this back on me, I shouldn't have to tell you how dirty your restaurant is, you have eyes if you can't see the mess then that's on you not the customer.

Surprisingly it was a good pizza for not much money. I would definitely order from them again. I gotta try all the other offerings they have at the store like the chicken wings and garlic knots that look delicious. I got good value. Will order again in the future.

Ordered for half veg and half chicken pizza. It was amazing. Loved the pizza. The staff is really professional and friendly. Would definitely visit again

Have a look the dipping we got its liquid and when i called them they were giving silly stupid reasons. Worst pizza i have ever had.

Loving this pizza! Crust is amazing.the taste of pizza is on point. Definitely will be buying in future and every one should try it, you will impressed.

I've had a lot of pizzas from different places (Pizza Pizza, Pizza Hut, Pizza Nova, Ginos, City South Pizza, 241 Pizza, Double Double) and I'm sure I'm missing a number of other places, but I've never had Papa John's pizza in my life! My fiance and I decided to try their pizza for the first time, and we definitely weren't disappointed. First off, we live in an apartment and besides Pizza Nova, no other pizza will come up in the elevator and deliver to our door- we've always had to meet the delivery person in the lobby. Papa John's did, which was great! The pizza came hot and fresh! Piping hot, to be exact. We had an extra large pizza with bacon, pepperoni, grilled chicken and tomatoes. The pizza was absolutely delicious. The crust was fantastic, the toppings were delicious, the tomato sauce was GREAT! They really did a fantastic job through and through. Hopefully, they keep it up!

Great pizzas, great quality and great customer service! Best pizza i have had in a long time! Special thanks to Paribha and Arsh

Pizza came out fresh and hot.

Value for the quality is very reasonable! Customer service at location is super nice and upbeat.

There are signs and flags outside the location, as it just had its grand opening.

Parking space is in the plaza.

Clean and tidy area.

Most definitely recommend pizza amongst their surrounding competitors.

I had a pizza from papa johns Rexdale location in the lunch hours looked busy to me there was a girl working by herself but my pizza came out fantabulous and delicious the service given was upbeat and the food was outstanding

Will be coming here soon next time with family.

Our new go-to for pizza! We usually ordered dominos but decided to give this place a try and now we’re hooked. Everything from the customer service, to the drivers delivering the pizza, to the pizza itself is amazing. We’ve ordered twice now and both times had a great experience. You’ve definitely won over a new customer! Thanks for being awesome.
Special thanks to Paribha who managed our pizza.

Got a carryout today from papa johns, i never tried papa johns earlier.i ordered 2 pizza's with 3 orders of wings.the pizza's were the best i ever tasted.the wings were having a choice of sauce and they were amazing.thanks to the owner of this store for bringing in this fabulous store in rexdale.

Better than all the stores around etobicoke really competitive price with really fresh ingredients and pizza. The team is really hard working.

Finally opened! The long wait is over! I love Papa John's pizza since I am living in Dubai and so happy that new branch was opened near my apartment Yey. Best pizza I ever tried!

There's no better pizza place than "Papa Johns". I totally loved their pizza and everything was so good and fresh.
Would love to visit again.