Paramount Lebanese Kitchen

The food at Paramount Express in Brookfield Place on Monday, Sept. 18th at noon was horrible. The salad (as you can see) is a fraction of what constitutes a meal (and we were charged full price). The chicken was dry and cold. They were unapologetic about the amount that was served and it’s unacceptable to charge the price they did.

Dude gave me normal potatoes telling me they were spicy. I got a two base box, and it was like 1/5 potato and 4/5 rice.

Chicken was like a spoonful. This dude cheaped me out

They're always so stingy with sauce, vegetables, and meat.i paid for double meat as well and still the portion wasn't adequate.i asked for a little more lettuce and sauce and they barely put anymore and handed the box off to the next person so i could not ask them for more again.this happened on 2 different visits so I'm very disappointed:/ Other paramount branches provide much better service.

Absolutely terrible portion size, almost no chicken in their wraps which are now at a cost of $12. No value for money, recommend you avoid.

I was charged $12.49 + tax for this small box - utterly disappointing. This was was supposed to shawarma chicken, it’s not even shredded like it. This is an absolute joke.

Went to the path in Brookfield place. Superr expensive, almost $17, for the smallest cold falafel wrap I’ve ever seen. I also opted for a combo with a can of pop and a baby sized bag of fries. Never again.

Food was cold and no flavor. I had to throw it out. I have eaten at other locations and have never experienced anything like this.

Too expensive for the small shawarma portion. Complete ripoff and daylight robbery of your money

Disappointingly very cheap portions.
I ordered a small box and it was less than half full. When I asked to fill it up a little more, I was met with a disdainful look and they added 2 small tomato slices and 1 pickle cucumber.
The lady filling the base and toppings didn't seem like she wanted to be there. I asked for 2 small boxes with a different base each and she kept insisting that I only get 1 base until her colleague thankfully jumped in and helped.
Not a good experience today, that was at about 11.45am, wasn't even busy yet.

Great service overall by a dynamic and friendly staff over there. The food there is amazing especially the chicken shwarma wrap and the spicy skewers. I would recommend anyone to go there!

Had a great Beef Shawarma meal with the salad, the manager (for got her name but starts with an S) was very kind and polite. Definitely would go again!

5$ for adding extra chicken on their small wrap! Well, I am pretty sure this was my last time eating there

Came on Friday night after work, place was packed and a half, I thought I’m gonna wait for my food until Christmas, but my order came so fast I was amazed, food is great as well, and whole hospitality was top level, even with such amount of guests

Food was so good here! We did take out for the first time and it was actually super delicious and fresh. We’ll be getting it often to be honest! Thanks for the fresh falafel! Definitely appreciate it! Wish most places were like this

I would like to wish my lucky stars for making me forget my lunch at home cause it gave me an excuse to grab food from one of my favorite restaurant. Now this was my first time at this location and it was jam packed. I have worked in a fast food business before and am well familiar with the kind of pressure the customer service industry suffers. I am happy to say that despite the heavy flow of customers they were extremely friendly and helpful. The food was delicious as always. Keep up the good work. I would totally recommend it.

The food and service at this location is perhaps the worst as compared to any other paramount locations. I ordered a Yalla special and they gave me a tiny portion of fries with barely one scoop of chicken. This was by far the worst Yalla special that i have ever had at any paramount location. Even a kid would be hungry after eating that.

Came here with my boyfriend tonight and had an amazing night! Service was really quick, the person that took our order was super friendly and easy to talk to! We took her recommendations on a bunch of items and they were actually really tasty! We will definitely be returning here! A quick tip for everyone.try the falafel! With the garlic dip.super good!

The food was good. The box option is very huge. The Basmati rice is fine. However, some of the grains were still tough as if it was still uncooked. I had fries as well, but they were a little dry and not too moist. The service was pretty fast considering it was peak lunch period. Lots of people serving. Even the cashier was working two registers to speed people through payment quicker. Might have been less confusing for some people if they had two people work the registers, but then they'd have less people serving food. Overall, the experience was good.

9th Aug 2019: 161 Bay St, food court. Friday afternoon 2: 05pm. 7 customers in the queue and several online orders in the making. 3 staff serving. Servers looked stressed. Frustrated, they start serving customers in the queue. It’s my turn: I ask for moutabbal in my wrap as usual (everyday habit), the staff refused. Was so rude that he closed the wrap as if he’d throw it away. Second female server arrived and said we cannot wrap it if we add mutabbal. I insisted politely saying I don’t want anything except moutabbal and chicken. They wrapped it and I could see their frustration and anger while she continued wrapping it.

You folks are in service business, if your staff cannot handle stress, they should exit or your dear customers will, surely.
But I should say this: this has happened to me for the first time in 2 years. So not all staff is bad. There is a saying in arabic سمكة واحدة سيئة تفسد البركة بأكملها (one bad fish can spoil the whole pond).

Good luck.

I have visited this place recently with my family, I have always have been a good opinion about Paramount Chain, and this time has once again proved it. Humus at this location is just amazing, food was also acceptable for the kids. We talked with a lady, her name was Oleks, she gave us a really nice recommendation about the options, I am vegetarian, and this was very beneficial. Amazing place to eat at!

I normally get McDonalds when I'm down at the food court but I think I found a new more filling place. My partner and I shared a big box with chicken and it was pretty decently priced. I liked the different textures from the vegetables mixed with the hummus. They got me a new batch of rice so that was nice as well. The rice was nice and fluffy as opposed to places like Jimmy the Greek which is really oily and wet. It's a pretty filling option for the price.

We tried a little bit of everything and it was all incredibly well spiced and priced! The staff is very friendly and the decor is beautiful! Great experience!

We visited from out of town and stopped in for a bite to eat, the staff was friendly and service was quick, we loved the food and if we lived near by we would definitely be back for more. Mark was awesome <3 Super Happy Ending <3

I never leave a bad review, but I'm totally unimpressed with this place. I ordered a entree sized fatoush salad and got what looked to be a grocery store salad mix with a few chips. The portion size was so incredibly tiny for $9. There are better salad places in this food court. On top of that, the dressing was not mixed in with the salad and they didn't give me dressing on the side. Didn't realize until I got back to work 15 minute walk later.