Party Max

When I was 3 years old I went to this party max and was so thoroughly enamoured with a stunning blue balloon that I stole it. I was then forced to return it once my law abiding mother when saw me holding it in the car. It was the most heart shattering day of my life.

Their prices are reasonable. However I’m not impressed that one of the foil balloons I got was deflated 2 hours later, the balloon ripped along the seam, couldn’t even use it at my daughters party. The balloon weights also were paper light

I am writing this review on behalf of my elderly father who visited the store this past Thursday.

He told me that he experienced excellent customer service, the girl walked around with him answering all his questions, held and carried all his items for him. He said he was in there for about 20-30 minutes and the entire the girl attended to him with a smile.

I appreciate the fact that they provided such amazing service to him.

I am a frequent customer at party max.
And I always look forward to my time there

Every single time I visit the store the staff is always welcoming, friendly and helpful!

The store is always clean and tidy, I can locate everything with ease.

I will always go there for my party needs, and that’s quite often as a mother of 3 and a grandmother of 5!

Staff here don’t wear masks. Unprofessional and unfortunate as I wouldn’t have expected to see such blatant disregard for their patrons safety and government policy and procedures. I wondered how infrequent the cleaning and sanitizing was happening.

Great little party shop! Excellent selection for every occasion. Prices are very reasonable and the service was terrific! Only downside was not a stroller friendly entrance but help was offered to make it easier!

Great selection and good prices. Lots of selection for many events. Sales associate was super helpful, informative, and fast.

Best selection in Niagara for matching coloured plates, fork and serviettes. They also have a good quantity in stock and try hard to get the items required (which, for me, is a lot due to events at the winery events).

Best costume and party store in the city; always has what I need for great prices. Everyone is really helpful and friendly! Store is very clean and tidy.

Owner Naomi will not stand behind what her staff members have said about their products! I was told one thing and Naomi is saying her staff would never say that, essentially calling me a liar. I have three witnesses that heard her.take your business across town to Party City where you will be treated appropriately.

Got charged $45 for costume contact lenses that are $20 almost everywhere else and imagine my surprise when there are no returns on contacts. Sealed, hardly touched but a clear and present danger I guess.

This is the latest and now last in a long line of times this place and bent me over. I used to go because they are conviently close to me but no, I will drive completely to the other end of the city to Party City rather than do business here again.

Horrible customer service. Make sure you check their return policy as they won't tell you that things can't be returned. Save yourself the headache and go to Party City.

The staff were very kind and helpful. The store has a very friendly environment. I will deffdefini recommend this store to everyone!

They always seem to have what I am looking for and are willing to accommodate some last minute balloon orders