20 September 2022 0:53
I do not leave many web reviews, but this one is definitely worth it.
On vacation, in Niagara Falls we had a problem with my son's electric wheelchair. We went to this store to get service since they sell the same brand. The owner went out of his way to accommodate us and make sure we could continue our trip even if we are not local customers. Great attention! Many thanks!
05 February 2022 17:29
Thank you Performance Mobility. Outstanding service, product and pricing.
Your expertise and assistance is greatly appreciated. Highly recommended.
09 January 2022 17:08
THIS IS THE GREATEST PLACE FOR MOBILITY RENTALS! I WAS IN NIAGARA FALLS BEGINNING OF DECEMBER AWESOME SCOOTER REVO 2.0 PRIDE I WEIGHT 360 POUNDS AND THIS LITTLE MACHINE TOOK ME EVERYWHERE GOT ON AND OFF WEGO WITH EASE! CUSTOMER CARE WAS PERFECT!
CRAZYBEAR OUT

IF YOU NEED IT LIKEME THIS IS THE PLACE!
24 December 2021 5:13
I’m in year three of my recovery from a highway accident that robbed me of my independence. When the insurance adjuster refused my doctors recommendation that I start using mobility devices Cheryl at Mobility worked with various agencies to provide me a walker and a scooter. Regaining a little of the independence I have lost has been a true game changer. Thanks Cheryl, James and all at Performance mobility for making my challenges easier to manage!
22 November 2021 9:56
This company was terrible to deal with regarding repair of the wheelchair they originally made for me. This chair has now been in disrepair for 6 months. I called to inquire finally today and the receptionist who answered the call was so rude I finally hung up and will go with another company for repair. There is no clear or timely communication from this company. NOT RECOMMENDED TO DEAL WITH
05 September 2021 15:33
Wow! After searching from Fort Erie to Mississauga for a lift chair for my elderly parents we stopped by Performance Mobility. Unlike the hurried disinterested care we got at some of the corporate stores, Leigh spent a lot of time helping mum make decisions, exploring options, giving knowledgeable advice and giving her a good deal on her chair. Leigh also arranged a same day consultation with an occupational therapist so my mum could get a new walker (which she delivered to mum's house in Vineland on her way home). Although I live in BC, Leigh followed up with emails and let me know when the chair arrived (by free delivery!). It was only later that I found out she owns the store and is committed to excellent service. I highly recommend her store.
29 July 2021 17:11
Friendly, knowledgeable staff.
They were fantastic to deal with. I would highly recommend this company and will certainly look to them for any future needs.
Drop off, set up and pick up as they promised and a reasonable cost.
Equipment was top notch and very clean.
Well done and thank you!
04 September 2020 16:02
Excellent service, friendly knowledgeable staff, and the rental equipment is newer and very clean. They are my new go to when in need of medical devices.
15 August 2020 9:32
First renting, then purchasing equipment, my family has received exceptional service and personal care from Performance Mobility & Home Healthcare Solutions in Niagara Falls. Leigh, the owner, is educated in this specific area; hardworking, honest and genuinely concerned about her clients, Leigh and her team went the extra mile to ensure that my Mother received a bed and wheelchair to minimize her pain and maximize her mobility. Leigh helped us through Insurance claims and the ADP (Assisted Device Program) with ease. Highly professional, providing a great service to so many Seniors, I recommend Performance Mobility wholeheartedly.

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