Best Pet Supply Store in Ontario reviews

Great selection of aquarium and pet supplies. Plus there is a big aquarium at the basement. Staffs are professional and attentive.

Purchased mats for my 2024 Honda Pilot. They provide excellent full coverage at a competitive price.

They have a good variety of fish and look cheaper than petsmart, but in the last 15 minutes, it feels like staff dont want to help.

I just got my African grey parrot from kijiji and I wasn’t sure what food brands was good for it. Kate was very helpful she recommended me Zupreem pellets and she walked me through the steps of how to care for my parrot.

Taking your best friend to the emergency vet is something you hope you never have to do, but thank goodness they are here when you need it. The staff were so kind to me and my sweet boy, from the first call to the final check-in. While I waited I watched...

Generally pretty well stocked in the small pets department but sometimes they run out of a particular hay or pellet that I am looking for. I stock up on litter when they have deals on it. Staff are friendly. They open late and there's ample free parking...

Our go to PetSmart! They have a large selection of pet food and accessories. Our cat is getting older and finicky about his food so there is a great selection of brands to purchase. They have a points system too. The staff is very friendly and...

Great service by in-house team but dog bandanas were ugly and could not book via the website, which is so irritating. I reported it but the geek told me it was user error (even though the screenshot attached showed it was not). This is the only...

December 2023
Typical strip mall with stores. I went to the Subway here to buy a few gift cards for Christmas. Located on Innes Road. Easy to get in and out of, and lots of free parking.

Visited the grooming station and was pleased with the service.

Only feedback is to have a bigger sign for grooming area vs.boarding area.

Michelle was great. She gave it her best shot to clip our cats nails. Next stop- sedation at the vet.

Nice people to deal with. Knowledgeable staff and helps with any questions i have.

Has exactly what you need for a wide range of pets. Shelves are organized by species, which makes finding things easy. Very knowledgeable and friendly staff.

Recently had a great experience at Big Al's when looking for a new pump for a turtle aquarium. We also had questions about a pump from another aquarium that wasn't working properly. They fixed our noisy pump and then suggested a good...

Large and very clean store. The employees were all so helpful. You could tell that they enjoy what they do!

Tried to order pet food online, the website is so hard to navigate and after 20 minutes I got everything into my card, my credit card was charged BEFORE I checked out, and now that I'm on the submit order screen I see that it has added SS 303 to my address...

Unfortunately will never return here. I booked an appointment for my 23lb dog to get a bath and trim. Normally, he’s in and out within 45 minutes to an hour. His fur doesn’t require a lot of maintenance/cutting so he usually comes out looking the...

Only one cashier was working when we visited. The cashier was taking way too much time trying to cash out a pair of customers. Line got long with zero moment. Instead of paying for back up, she just kept discussing one item at a time with a cart full...

Great selection of food and toys for pets. Excellent, very caring groomers. They treat the dogs as if they are thier own and are so sweet with them.

We bought a rat and sellers didn’t want to introduce him to us at first. Seller with long hair just spoke with me without enthusiasm and when came come to take a rat from cage, he can’t do that and also didn’t pet him (I think it will help to catch...