08 September 2023 21:23
It is such a friendly place to take my dog. The groomers are lovely and treat my Max very well.
07 September 2023 9:21
Customer service has gone from a 10/10 to a 1/10. After finding out that the exceptionally helpful manager had been let go and most of the friendly and knowledgeable staff followed, customer service has become abysmal. Today I was advised to leave the store as they were closing in 30 minutes? The only reason I would leave a 2 star review is because the groomer is fantastic and one of the existing staff members are still there, spreading her usual positivity and knowledge. Overall, I would not recommend this location at this time.
17 June 2023 11:19
Exceptional Service and Expertise: A Shoutout to Pet Value's Weekend Evening Staff

I am thrilled to share my outstanding experience at Pet Value, specifically highlighting the knowledge and friendliness of the staff who work there on the weekends and evenings. As a dedicated pet owner, I have visited numerous pet stores, but Pet Value truly stands out for its exceptional service and the expertise of its staff.

First and foremost, I must commend the staff members at Pet Value for their extensive knowledge about pets and pet care. Every time I visit on a weekend or evening, I am greeted by staff members who are not only passionate about animals but also incredibly well-informed about the diverse range of products and services available. Whether I have questions about pet nutrition, grooming, or behavioral concerns, the staff at Pet Value are always ready to provide accurate and valuable advice. Their deep understanding of different breeds, temperaments, and dietary requirements truly sets them apart from other pet stores.

What impresses me the most about the weekend evening staff at Pet Value is their genuine friendliness and dedication to customer service. Despite the busy store environment, they consistently make time to engage with customers, making everyone feel welcomed and valued. Whether I'm a regular customer or a first-time visitor, they greet me with warm smiles, ensuring that I have a positive shopping experience.

What sets the Pet Value staff apart is their willingness to go above and beyond to assist customers. They take the time to understand the unique needs of each pet and their owner, ensuring that they provide tailored recommendations and solutions. I have personally witnessed them patiently listen to customers' concerns and offer personalized advice, demonstrating their commitment to finding the best products and services for every pet's well-being.

Additionally, the staff's enthusiasm and genuine love for animals are contagious. They actively engage with customers by sharing their own experiences and stories about their furry friends, creating a friendly and welcoming atmosphere. It's evident that they are not only knowledgeable professionals but also true pet lovers who genuinely care about the happiness and health of all animals.

Lastly, I appreciate the staff's ability to create a stress-free shopping experience, especially during busy weekend evenings. They maintain a well-organized store layout, ensuring that all products are easily accessible and neatly displayed. Furthermore, their efficient teamwork and exceptional customer service skills contribute to a smooth and enjoyable shopping process, even during peak hours.

In conclusion, Pet Value's weekend evening staff deserve high praise for their exceptional knowledge, friendliness, and dedication to providing top-notch customer service. Their expertise and genuine passion for animals make every visit to Pet Value an educational and enjoyable experience. If you are a pet owner seeking outstanding advice, quality products, and a warm, welcoming environment, I highly recommend visiting Pet Value and experiencing the exceptional service delivered by their wonderful staff.
07 May 2023 23:35
Fix the washing area! All of the other pet value's put effort into maintaining the dog washing areas.
15 April 2023 22:25
They have lots different shampoo and area is clean. Only problem is vacuum, really weak. Almost don't work! Everything else is in good condition!
14 April 2023 8:01
I enjoy shopping at this Pet Value location and visiting the cats they have for adoption. While other Pet Value stores allow the cats out of the cage, this store doesn't seem to. I believe Goose has been in this cage for close to 2 weeks now! The store needs a bigger cage to house a cat in it 24/7. I hope someone takes him home for Family Day!
21 March 2023 3:02
Came in the other day for a few things, and I'm glad I did. I had many questions as being a new pet owner and the lady I spoke with (Kenzie) was phenomenal, answered every question i had and even showed me everything I needed. Will be back again just because of her!
18 February 2023 16:19
Leave here with a smile every time thanks to the incredible staff. The very knowledgeable manager has been a huge help in finding the best food for my picky pets and always has helpful tips for behavior issues as well!

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