Pet Valu

This used to be a great store years ago when Russ owned it. It is probably the worst pet store ever now. Staff are not trained at the front worth a darned. No one offers to take food out for you anymore. Thought I'd make things easier this time and bought a bird product online and paid for it with a credit card. Came to store to pick it up and staff didn't know how to process it. I will be happy when petsmart comes.

The younger staff are much more patient than the older ones.
Very good products though.

Super unfriendly staff. Won’t be back. In fact downright rude to me and my puppy. And don’t try to tell.me that my little 8 week old puppy (who I was holding) was scaring the other animals. Not true. Just very unfriendly staff.

It a great pet shop store to by pet food at and toys for your pets recommend to anyone and everyone to go to thank you pet valu nice and friendly people thank you

Pet Value Huntsville sold me a sick fish that was ill with Ick. It quickly passed away from the parasites along with my 7 year old Goldfish who was very much loved in our family. He is irreplaceable and will be missed.

A tad pricy, but good selection. Really helpful staff. They have rats for sale and they're really great.

One of the best pet food stores I have ever been in to. The staff are extremely helpful, happy and polite.

Great selection and good prices with friendly staff. They offered to order in a specialty item for me.

I went in to ask some questions about hypoallergenic options for my cats because we're not sure if they have food intolerances or environmental allergies. I spoke to Nikita and she was very knowledgeable and made helpful suggestions! I recommend this location!

Super friendly staff and extremely helpful.
Saw me, stumped, looking for training treats and helped me find the perfect type for my doggy!
So kind!

Smaller store but well stocked and staff is helpful in finding items and offering to assist you in carrying items to your car.

This store is great, but I'm a little concerned about how the entire old staff disappeared when the new owners took over. That's not usually a good sign. Now that we're out of lockdown and I can go in with my dogs, I'll have to see how things are.

The employee standing out front smoking a cigarette, then coming back into the store coughing all over the store and not wearing her mask properly was very unpleasant to deal with. I will take my business elsewhere.

I went to the store yesterday for my one shopping outing per week per current "lockdown" COVID rules. Upon arrival an employee came out and told me I had to pre-order for curbside pickup and I was told to go to my car and call. I told the employee that I didn't have a cell phone and she said, "sorry, you have to call or order on line". So, I was sent away.

I didn't know about the pre-ordering before and I will do that today (and go out in public a again) but I was standing there at the time - is it not sensible to just ask me what I wanted then? I looked it up and found that the government rules identify pre-ordering as the preference but they do not indicate that a person cannot be served curbside without pre-ordering. The rules only state that there is no in-store shopping. I suggest that, in future, a person who is caught unawares is just served and asked to call ahead next time - doesn't that just make sense?

To echo a common statement, "be kind, we're all in this together".

Worst experience I have ever had! Employees were so rude I will never ever ever come here again! They should be fired!

We received excellent service and real help in selecting food and sundries for our 4 month old Noodle.

Very helpful staff - put product aside for my Mum's new dog & shared their personal experience with it - Big Country Raw's Bovine Colustrum Supplement.

The staff here are wonderful. I always am treated with kindness and given knowledge readily. Whenever I have unique requests (like calling ahead to pay) they are happy to help and willing to go the extra mile. Even just over the phone they are kind, warm and extremely helpful. I will always go to them for any pet-related purchases and refer others to this store as well!

The people are super helpful and knowledgeable. Always offer to help me with my stuff to my car. Very quick to help.

Limited stock compared to the other stores and the fact that they close at 6pm almost every night! Not convenient at all! Especially when you live out of town.

Always go here for dog food and accessories. Very friendly and helpful staff. If you sign up for the free Pet Valu membership, you get discounts.

I find pet value a very friendly place. Staff go out of their way to help you find what you're looking for.also offer great suggestions! Great place to shop for your pets

Friendly informatibe staff. The owner even carred out my 14kg bag of dog food qithout me asking! Cool service!

Love these guys, they're always so helpful. Whenever I come in for dog food with my toddler, they always offer help which makes a bigger difference then I think they know!

The girls that work there are all very helpful cheerful and good to my granddaughter and my dog

Staff Is awesome always friendly, great selection of products. My lab love's visiting, she gets so excited when I tell her were going to her store

Carly is super friendly she helped me pick out all my fish and was very knowledgeable about them. Thank you!