Called this location to see if a certain brand of dog food was in stock. Cashier who answered the phone had informed me that the brand was in-fact in stock at their location and that I could come right away to pick it up. Upon my arrival, two woman were at the counter. They didn’t acknowledge me or even offer help. After searching for the food on my own, I noticed that none (of this brand) was available on their shelves. When I went to the cashier, I explained that I was the one who called asking for this specific food. She looked at me and said, “ Nope. Out of stock”. To which I replied, “ Well…. I was the one who called and came here specially because you said it WAS in stock”. The cashier then tried to tell me that she assumed they had it in the back and “ tried to check” while we were on the phone, but I hung up “ too fast”. This was a total lie as both of us said our goodbyes before hanging up. I went out of my way and wasted my gas for nothing. Total lack of respect given by employees.
We had great tips from the manager to help us bath our new foster dog. She was so helpful and knew exactly how to give our frightened girl a pleasant experience. Great big thank you!
Very nice and helpful staff. The store is clean and well organized. If you have any questions about products in the store, the employees are able to provide knowledgeable information.
We're looking for a cat fountain for cat and they gave us several suggestions and while they did suggest one that was a price range the one we did get my cat seems to be enjoying.
Decently stocked pet supply store. Excellent selection for cat and dogs, minimal for birds and nothing for small animals. Staff is friendly and helpful.