Petro-Canada & Car Wash

Decent enough for a gas bar, also one of few that still fill Propane tanks instead of exchange.

Had an experience with Joel. The problem with Petro Canada is they rely heavily on pre-paid gas. Unfortunately if you need to fill the tank that philosophy doesn't work well in predictability of how much. The attendants at other locations have kindly unlocked the pumps before so that I could fill the tank, it's really up to the attendants based on either Petro's policy or customer service. Joel however has a rotten attitude and refused any compromise, said go to Shell. Joel wouldn't call his manager for assistance and told me to Google the number for head office. We had a standoff for at least 1hr because he wouldn't unlock the pumps nor give me the number to head office. Unfortunately the customer service at this gas station is an example of what not to do. After reviewing the other complaints in the thread I noticed Joel is mentioned by name in other negative reviews too. It appears as if other customer also had made attempts to speak to head office and this particular station is problematic with how it deals with customers.

I would give it 0 stars if that was an option! Horrible customer service!
I went to that location to get gas and a car wash and was told they have a promotion for car washes. 5 Super works Washes for $50. Sounds good right? ! Well, what they failed to let me know is that the car wash was only valid at that particular location! I found that our while trying to was my car closer to home in Mississauga. I called the gas station and was rushed off the phone and told to call back another day.
I called Petro Canada just to be informed that nothing can be done as they have a third party car wash card that is not owned by Petro Canada. So now I have to drive for 25min to wash my car if i choose to use that card!
Long story short.watch out for that gas station and the DEALS that they are trying to give you because there might be details they do not tell you about!

We bought a car wash season pass from Petro Canada specifically to use it at this location only to be told that they don’t accept the season pass at this location.

Worst customer service ever. The staff don’t really care about customers. They’re always on their phones. And always have attitude.

I paid at pump.authorization suddenly cancelled after i took the nozzles.so i try to contact the CSR via the phone at the pump. He was not busy at the time but he did not answer my phone.so i went inside to ask what happened. He (Joel) was very rude. He was not explained what was happened. But he said this is petro -Canada "we don't take your money". I said i will talk to manager about you.he reply " I don't Care". Very bad service.i don't want to go this gas station any more. Very rude customer service.