Pharmasave Bram East

I book my booster shot appointment here and i got it after more than 20 days.when i reached there to get shot, they ask me to update my 1st and 2nd doze first than they gonna give me 3rd shot.i request them, i will update it next day, please give me 3rd shot.
They start showing me attitude and start loudly and rudely talk with me front of all customers. Very bad experience.

Hi this is Narinder somal
Today I went this pharmacy the head of the staff speak very rude to me. Her approach towards me was not acceptable. From now I will never go there. She don’t know how to speak with customers. I did not expect that a well educated person speak like this to me. ️

I’ve had my rapid COVID test on Wednesday January 5 and 3 days later I’m still waiting for my reports.been calling them daily for reports and they tell me they would send me in half an hour.today the manager (NISHA) gave attitude to me and said she would email in another hour or so and then hanged up on me.

Came here to get an asymptomatic test for work with my boyfriend and they’re whole
system is confusing.i got a text telling me to come into the pharmacy to check in and then the lady at the desk told me to wait in my car and call the clinic.when i called i was hung up on, then when calling back i was told to come into the clinic for my appointment where i was once again redirected to my car to wait for a call from them.my appointment was supposed to be done 30 minutes earlier and i wasn’t told that the both tests together were going to cost 100$ before even making the commute.i’ve done rapid tests before that haven’t costed nearly as much.

Great service and very knowledgeable. I appreciate not only the pharmacist but the staff as well. Very accommodating and comfortable to deal with.

Good pharmacy, I got both my vaccine shots here. Both times were quick and staff was polite. I have also filled prescriptions here and it was quick. I have referred many others to go there also.

I had a great experience here. The staff were extremely helpful in getting me my vaccine and it was a quick and convenient process. I will come here again!

Staff is very friendly and are helpful, I would recommend this to everyone I know. This is now my permanent pharmacy.

I’ve dealt with a lot of pharmacies and probably will continue due to my medical history. And even though I’ve moved countless times this will always remain my #1 place to pick up my prescriptions.

Extremely rude and unprofessional staff, withhold medication from people who need it. Wondering if I can get paid to do nothing like these clowns do? Do your job ladies.

I visited few times this pharmacy and decided to make my permanent pharmacy because of awesome experience each time, especially pharmacist Nisha was very helpful, she is very good listener and very professional. I highly recommend this pharmacy.

Me and my family have been going to this pharmacy for many years and not once have we been disappointed with the level of service. Nisha and her staff have always gone above and beyond to ensure our prescriptions are completed in a timely manner. Thank you!

Very friendly staff and the place is well organized … got my 2nd COVID shot and the whole process took not more than 10 min

The staff here is incredibly hard working yet very friendly and approachable! I love coming here all the time

Amazing staff fast and friendly service. The pharmacist Nisha is always so helpful and humble. The only place I trust my health and medication with.

I received my 2nd dose of Pfizer from this pharmacy, the staff was incredibly nice and friendly, they preformed the dose administration fast and without any hesitance. Me and my family were attended to in a kind manner and were treated with generosity and sincerity.

We have been using this pharmacy since our doctors moved to the same building. Nisha was our first contact and you couldn't ask for a nicer, kinder lady.
We are treated with utmost courtesy and will take time to explain anything you want.
If you don't use this pharmacy, why aren't you?
The courier driver is awesome, during COVID-19 he puts the bag between the doors and rings the bell.

I cant even get the food delivery people to do that.

Very disappointed. My doctor sent my prescription refills through 2 weeks ago. I called the pharmacy several times for the past week, trying to find out if they were ready for pickup. I was told they were checking, they would call me back. I never had a call back, each time. So I called again this morning, and was told they are ready - but due to limited business hours (understandably due to COVID) they were closing at 5pm and tomorrow is Canada Day. So I rushed from work to urgently pick up my medications. So, the stickers on the boxes and bottles says they were filled on June 9/2020. This could have potentially put my health in jeopardy, waiting unnecessarily, when the medications were sitting there, ready to be picked up. I will never use this pharmacy again.

Horrible experience with the pharmacist named Nisha.
At the end of the day, she is working a customer service job and should understand how to treat others with common decency.

There is a pharmacy within every plaza in Brampton. I'd advise you to go somewhere else.

The worst place charging too much to the patients for $3 medicines they charge $12 as a fee. They should change there name to Pharmaspend

Worst experience ever. They don't care about your health. They just want their money. My doctor made a mistake in writing the quantity. Initially I didn't know. I was lucky that I said it is too expensive, I went to Costco for same medication. They figured out that there is some kind of typing error and top of that it was over the counter $5 pill. Just one pill did the job. They were about to give me 90 pills for $131. You do the math. When called she said I didn't give them chance to explain. I wish there is zero star for them. I believe pharmacist should be able to figure out if something doesn't make sense.

This pharmacy deserves a 10 star! They sincerely care about the well being of their clients. Nisha is 10+. I have moved to Erin several years ago but will always take my needs to Nisha! Keep up the good job & keep smiling. L. Gorelle

On my visit to the pharmacy the lady at front desk was very helpful she not only helped me with over the counter meds she also helped me pick a massager for my mother. Great customer service experience.

On numerous occasions Nisha has displayed the utmost ignorant and unprofessional behaviours over the phone AND in person. As a drop in client, I have been neglected for obvious over the counter chit chat, not once nor twice but multiple times. I avoid coming to this pharmacy for this reason, it's never a pleasant experience! I've had emergencies where aid was needed and I have called in and spoken to Nisha the head pharmacist and was coached to take more than the prescribed dosage, I was reassured my renewed prescription was the same as my previous. After further investigation with my family doctor asking penetrating questions as to how a mix up could be possible or if a change was needed, Nisha failed to inform me of a reformulation of my prescribed medication. A thorough check of the medication bottle itself showed *new formula*, this oversight caused major trauma that could have easily been avoided.

The new staff have jumped through hoops to try and aid every encounter, however I still rate this pharmacy only two stars as the leaders lack adequate customer care and efficacy.