Philip MacLean - Desjardins Insurance Agent

I honestly could not ask for better service. Lisa, Phil and the team are absolutely amazing to deal with. I have multiple things insured through them - home, two vehicles, off-road vehicles, etc.which does change often. My coverage changes with the seasons and I have had lots of vehicle changes in the past year, all which were handled with ease. I really have nothing to worry about when dealing with this company. I am well taken care of and know I have the best coverage that I need. They are also very quick at getting back to me and getting things set up. Couldn't be more happy! If I were to rate them on a scale of 1-10 I would give them a 25!

Ive been with Phil and the team for over 20 years.they are amazing, caring people and I couldnt imagine working with a better team!

Phil and his staff are amazing to deal with! We personally work with Lisa and she is wonderful, very patient, kind and she has always thoroughly explained all our options to us. My parents also use Phil MacLean and have for 25+ years and have always been treated with respect and given great rates. We would all recommend Phil and his staff for all your Insurance needs!

Great service in a timely manner. Andrew is professional at his job and a pleasure to work with.

The most exceptional customer service in Kingston. Any question or concern is always dealt with right away. Always going above and beyond, staying on top of all my renewals, changes and keeping us informed on the best options for our lives/family.

Love the personal touches at the office. Texts from Phil, thanking me for bringing my auto insurance to their office, and to Lisa for finding the best deals for auto and renters insurance. Thank you! Makes a difference the office makes sure each person is treated with respect.

Amazing service, and extremely quick with responses!
This is my second time coming back to them for car insurance due to moving and such, and zero complaints
Lisa Fearon-Davis is a delight to work with, got me a great rate, and Philip responded within an hour to my email upon my initial request.
Highly recommend

I have been going here for years, over 10 years I have been a customer here.and they have been so wonderful to me, it feels like a family. I highly recommend this venue for bussiness and the workers are uniquely amazing in everyway. Thanks for the awesome expereince and relationship over the years.

Highly recommend this company! Very good rates with good, and friendly staff! The people here truly care about their guests and treat them like family! 5/5!

Great local office! Made sure I had all the information I needed to back the best choice for my needs!

Our family is lucky to be served by Phil MacLeans office for all of our insurance needs. It's nice to feel that if anything happens, he and his team have my family's back. In the office, we work with Lisa who has always been caring and dedicated to taking the time to hear about our specific needs. I would highly recommend the office of Phil MacLean.

I would highly recommend this office if you are looking for insurance. I have received reliable, thorough and knowledgeable service from Lisa for many years. What makes her exceptional at her job is that she genuinely cares about her clients and works hard to determine their needs and find the most appropriate products for them. Best customer service in Kingston!

I have had nothing but good experiences with my agent, Lisa Fearon, even though I've been a bit of a pain in the butt as a new driver with lots of questions about how certain things would affect my insurance premium. Lisa is always patient, friendly, and very informative, making sure I'm aware of all my options and getting the best deal possible.

If you want responsive, friendly service you must use Phil McLean! Long time client who has always appreciated how helpful and efficient Phil and his staff are. Kudos to Alex for his patience and excellent customer care in helping me sort out some recent changes to my car and home insurance needs.

"Listening, expertise, experience, authenticity. Individual needs and circumstances translated into services that align. Phil and Lisa, my personal insurance representative, continue to provide me with coverage that I trust. "

Highly recommend Lisa and her team. Have been with them for 7 years, their customer service is phenomenal, rates are reasonable, and when you need your insurance the most they come through for you. Am very sad that I’ve had to switch insurance provider as I moved out of province. I genuinely loved interacting with Lisa, she is a friendly, kind, lovely person who goes to bat for you and makes sure you are taken care of. If you are even thinking of switching to State Farm, please do yourself a favour and do it!

Great customer service. They have competitive pricing and when it comes to changes or add-ons to policy, it's quick and easy.