Pierce Family Vision
6 reviews 107 Erb St. W, Waterloo, ON +1 519-886-4170 www.piercefamilyvision.com suggest an edit
14 September 2023 9:02
Everyone there is so helpful. I broke my glasses and it took no time or hassle to get a replacement. Thank you.
16 March 2023 21:44
I had an eye exam with Dr. Ellison today and had a great experience. She was very sweet and took her time explaining everything. All the other staff members were very friendly and helpful aswell. I would highly recommend!
14 January 2022 15:51
About Doctor:
Recently my mother had an appointment with Dr. Tristan Faria. She is from India and not fluent in English. But Doctor Faria was so patient and calm. He answered all the questions which I or my mom asked. He is also very professional and focused on what he intended to do. His tone sets a sense of confidence during the checkup.
About Support Services:
The support staff are also so friendly and the one who did the pre-checks are kind and smiling all the way. The front desk at the optical section is also so kind and accommodative even if you give some ad-hoc request to correct your spectacles.
About the Location:
This location is very prime in downtown Waterloo at Erb Street. There are ample spots for car parking. They are spacious and easy to park and reverse when you are done. Just behind the clinic makes it easy when it is snowing or raining.
About the Infrastructure:
This facility contains all optometry related tools such. I don't know the names.but they have some hi-fi tools which look so cool. It also has a kids play area (before covid) and now some waldo posters to keep the kids engaged.
About the Covid-19 precaution procedures:
The masks are mandated at all times even during the checkup with the doctor. Every item is cleaned thoroughly every time a person uses or sits on a chair. I would say they are a bit over doing it by cleaning it every time even the same person touches it two times. But it is better to be more cautious than being sorry and it is their time and energy. So I liked it.
Overall A nice and warm experience at Pierce Family Vision and I have no reservation in recommending this clinic for anyone who would like to get an eye checkup.
Recently my mother had an appointment with Dr. Tristan Faria. She is from India and not fluent in English. But Doctor Faria was so patient and calm. He answered all the questions which I or my mom asked. He is also very professional and focused on what he intended to do. His tone sets a sense of confidence during the checkup.
About Support Services:
The support staff are also so friendly and the one who did the pre-checks are kind and smiling all the way. The front desk at the optical section is also so kind and accommodative even if you give some ad-hoc request to correct your spectacles.
About the Location:
This location is very prime in downtown Waterloo at Erb Street. There are ample spots for car parking. They are spacious and easy to park and reverse when you are done. Just behind the clinic makes it easy when it is snowing or raining.
About the Infrastructure:
This facility contains all optometry related tools such. I don't know the names.but they have some hi-fi tools which look so cool. It also has a kids play area (before covid) and now some waldo posters to keep the kids engaged.
About the Covid-19 precaution procedures:
The masks are mandated at all times even during the checkup with the doctor. Every item is cleaned thoroughly every time a person uses or sits on a chair. I would say they are a bit over doing it by cleaning it every time even the same person touches it two times. But it is better to be more cautious than being sorry and it is their time and energy. So I liked it.
Overall A nice and warm experience at Pierce Family Vision and I have no reservation in recommending this clinic for anyone who would like to get an eye checkup.
04 January 2022 4:21
Dr. Singh is thorough, professional, sincere, and really cares about her patients. She takes enough time to explain things and ask enough questions to fully understand a patient's situation. I'd highly recommend her, and wish I'd had found her a lot earlier.
25 November 2021 2:43
Amazing experience. Doctor Singh is perfect, it’a literally the best doctors appointment that I ever have. Strongly recommend to book a visit. People there really know what to do, very professional and they care about each one of their clients.
15 November 2021 15:11
Wonderfully friendly and helpful staff accommodated me for half a dozen visits to pick out the right pair of glasses and adjust them to a perfect fit. Would highly recommend this office to anyone for anything optical!