Pizza Fiamma Father Tobin Road

I ordered a party size pizza. I told them to repeat the previous order. They asked for toppings as listed in history order. I asked for delivery. After delivery i found that its was not as per asked. Base was not shahi paneer it was regular. I called them and asked and they agreed that it was their mistake. I asked them for refund or pizza replacement as we had guest at home. Then they refused that they did not found the order history and made regular pizza. Again i asked for replacement or refund they said we cant do anything. There are no policies like this at our store. This type of customer service we did not recieved at any store. Thing is not that pizza made wrong, thing is that they first agree and then refused that there is no history. Even said we dont hv any type of service on wrong order made by store. Customer service like this i did nt get at any store.

I ordered a party size pizza from this restaurant. First of all, it was delivered late by an hour. After the delivery, they made it wrong and worst. Moreover, refused to accept their mistake as well as to remake or refund the money. I didn’t like the way she argued and her rude tone. It was not a good customer service. So, i had a worst experience with them. Thin twice before placing an order.

It's a bit pricier than the discount pizza places in thr area. But definitely worth that extra $$$

I wish I could negative rating, Ordered on the phone told me 15 mins for pickup. Went after 25 mins and still order wasn’t ready. They told me to wait another 20 mins.
Unprofessional behaviour of front cashier, we don’t expect these kind of services
I get it you’re serving in Brampton but please be gentle and help customers always

Ask for it cut in half they cut my panzo into 6. They told me it’s normal and this is how it should be cut

We order pizza 1 hour before but when we open it and eat it was not cruncy and water was there in pizza and base was thick.
Just wasted the money here and we will not come next time. Moreover, when we called they told us that we were busy today so, that’s why this mistake happen. This was their excuse and they didn’t respond good.

Best Indian style paneer pizza. Always consistent - always well-done. Really generous with toppings and full of flavours.

When I first started ordering pizza from them, the pizza was very nice, but now continuously 4th I got uncooked, cold and unprofessionally made pizza, 2nd time not getting my order the way i asked, ordered 3d dipping sauces but got only 1, so probably this was last time I have ordered food from them. The one star is just for the first time when i liked their pizza.

Earlier there pizza was good but now days not the same taste …. And there pizza is expensive

They are great not just food, I mean have a look on description they provide on the pizza boxes. Really detailed (look at the photos)

They are thiefs they just changed my uber order even without contacting me on, i ordered milk bottles they gave me juice and juice was cheaper than the milk please don’t waste your money with these guys.

Staff is unprofessional. Ordered a pizza for delivery got cold pizza and ordered mild pizza and was too spicy. Really unprofessional service delivered in 2.5 hours

The girl at the counter is totally illiterate and unprofessional, she doesn't even know what she is selling & taking personal calls while receiving orders, making customers wait for her calls! Absolutely ridiculous experience!

This is the shittist place ever please dont go there they dont know how to talk they have rudest employees.a girl here was like she dont want to work here she said that i dont care if you will order or not this is the way i speak

Average pizza with average toppings and cheese quality. Nothing special other than the price. A large veg pizza for $23 is on expensive side. I would rather go to a big chain restaurant for this price. My first time and last probably.

Today I got a chance to get a food from this store but, honestly, there was a guy, I said him how are you he didn’t reply and i ask again then he ignored me twice. I paid for food, and he did not even speak a single word like do you need anything else or how u gonna pay or stuff. Zero customer service. I asked for napkins and he threw on the wing box and my hand was out to grab those. If he dont wanna work then he should have stay home or do his job properly. Time was 8: 20PM November 12,2022. I hope owner should take this serious. Because we love the food and qualitywise they are doing okay but this is not a good gesture.

I dislike this place. First time ordering thought it would good. Dough was super oily, not well done, ask for mild spicy ended up very spicy. They charge you “food tax” now? !? ! I would not recommend ordering.

Ordered a large pizza and it was overcooked and i called them she was saying we are close now and next time we will give you 1 extra topping.

Small pizza 13$ one topping… pizza tastes like it was frozen DO NOT BUY FROM HERE huge rip off staff is rude and will lie to you about prices to rob you

Pizza was sooo good. The best part of the store was customer service, my personal experience with order taker was very good. There was a girl at front store to take order, her behaviour was so good. I had never see such a great customer representative.

Extremely burnt, service is quite awful along with high prices in comparison to other stores. If you call them, they'll simply say it's like the overrated hours whereas, it's not the same with others. Hidden charges are there by the store itself in order to fool the customers. Bought a medium pizza worth 30$ and was of no use.

I am regular customer at this pizza store but from last 2 orders there service is getting worst. Now pizza is not that good quality of ingredients is going worst.

We arrived at this place for dinner.my friend recommended this place. Well, it was very successful. The staff members were extremely nice and we felt fantastic. The meal was delicious. We had a great time and we will definitely return to this restaurant. Recommended.