Pizza Hut Renfrew

I've called 3 times and rings, until someone hangs up the call. Not the first time. Are there still open or shut down? Idk

This is a perfect spot for a lunch or pick up pizza. We were coming back from Bonnechere camp and wanted to have some snacks. Madhu gave us great suggestion on what to pick and even customised our pizza with minimal charges.
I will definitely recommend this place for a stopover food or even for delivery at local area.

Food was soggy when it arrived and had to be reheated. My girlfriend answered the door, otherwise, I would have refused payment for this and sent it back. I'm betting it sat in a warmer for 45 minutes before they got around to delivering it. The quality was a little less than acceptable, but not much can be done about that if you're using pre-packed ingredients. The portions vs price were ridiculous though, you're paying a lot for very little. Overall not impressed and won't be ordering from here again.

Food was good and all but lack of stuff on it very cheap with their toppings. Also website said dine in. Well it’s not. And also my total was 55$ but somehow on my bank statement I was charged 60$ without my authorization. Beware of scam debit card terminals.

Your classic delicious Pizza Hut pizza. And thank you for actually tossing the boneless bites in the sauce! The 2 Pizza Huts we frequent in Ottawa just kinda dump some on top and by the time you get home there's never enough sauce to cover them all yourself, so this made me happy:)

Does not matter how great the food is or the service or delivery

After ordering for delivery only to find out they charge a fee to use debit card

No other pizza place in town does this

It is not the fee
But they should say that up front

Fee is also taxed

Then they request the tip up front

I will not be ordering again

I do not get from other pizza huts when at work in ottawa

We love pizza hut, and customer service was fast and friendly. Store was very clean, atmosphere great. So assumed that it will be about the same as all the others. It was the same for toppings and cheese but found the bottom half of crust very greasy. Maybe just new employees learning the ropes. Overall, pizza was still good, minus the excessive grease. **Update** went again, excellent this time! Hot, fresh, soooo delicous. Will be back, great improvement from last time spot on!

Very undercooked. Soggy dough. Had to throw in the oven for a while. Not a huge deal, but not what you'd expect when ordering pizza.

I am trying really hard to love this place because it has great potential. I have ordered 3 times. The first time, my pizza was amazing. I raved to everyone I knew sharing how great the pizza is, the crust is buttery, blah blah blah so a group of us ordered food for new year and the pizza wasn't fully baked and had underbaked crust. Tonight I am trying them again and I explained my previous experience and I got my meal for free. The pizza tonight is still underbaked and I think they are making the crust too thick to bake thoroughly. I hope they get it together. Chicken bites and bread is superb. Tey them out.

Another first for renfrew. Pizzahut now in town. We had it last week it was really good. Next time we will get stuffed crust. Friendly staff.

Best crust, Delicious pizza, awesome customer service. I can't wait to go there again.

This store hung on my family member who has a severe learning disability because he wasn’t getting his postal code fast enough and was struggling to give it over the phone. When he visited the restaurant to speak to a manager he was also brushed off. Awful customer service.

Great first experience! Went in to order (and even though the restaurant was busy) the service was superb and they recommended some amazing items to try! The wait was not long for a walk-in order and the food was soo delicious! We will absolutely be going back and looking forward to having this business in Renfrew for years to come!:)