Pizza Nova

Very Friendly staff and my waiting time is less then 15min happy to go there again and agein

Super friendly staff. Quality ingredients and super fresh pizza. Speedy service and all for a good price. Definitely try them out.

Paid for a pizza that was never delivered. Store refuses to refund me my money. Never order from here!

Went in place my order, the gentleman on cash was very pleasant and professional.
The young lady preparing the dough, sauce and cheese was ok, but the young lady who was suppose finish the preparation walked from the back on her cell phone doing something, put the phone the preparation table and start grabbing the toppings without washing her hands.
I advised the young man on cash and he said he would make a new one and asked her to stop with the one she is making, she got upset wanting to know why he stopped her.
He told her the reason and she got more upset and walked away, a minute later she came back still upset and now she is on cash, she served a few customers paying cash and again didn't wash her hands and back in the toppings she went.
I cancelled my order get a refund and left.
If this can happen in front of the customers what's happening behind the scenes.
Nasty.

Very upset as me n my partner came to get medium slice pizza and it took 20 min but a guy came in for a large and only took five min and and litterly they didn't tell us the pizza was on the table very racist and I'm never gonna come back here again

Just ordered Too much attitude and rude behaviour with customers we are not coming again zero in customer service. Uh guys can not show your night shift frustration to the customers. That attitude lady just came to the counter while we were proceeding with payment and she rudely hit the payment button as she wanted to show that we dont know how to press the green button.
Thankyou for your rude service.

This is a small location that is clearly geared towards preparing food for takeout or delivery. I was at the Hasty Market next door and upon seeing Pizza Nova, I decided to get something. It was not something I had planned. I'm new to the area so everything I do and everywhere I go is new to me.

I ordered two meat supreme slices for takeout. I initially ordered one but just seeing how good it looked convinced me to purchase a second. I took both home where I devoured them in minutes. They tasted as good as they looked. I went to bed satisfied and content.

Today i went to Pizza nova for the first time in Brampton. Thanks to Arsh for great recommendations, Chef Roohi and Kiran for cooking a delicious pizza. 10/10 i would recommend this place and visit again.

Pizza and Wings were delicious! Great experience and good customer service. Shoutout to Arsh, Roohi and Kiran for recommendations and quick service.

Depends on who is working either the pizza is horrible or good.girl working do not listen to request

I love ordering pizza from this location. Every time we order, usually online, our order is always ready on time, hot and fresh and correct. The staff are a pleasure to deal with and are always professional and friendly. The pizza is great and cooked perfectly. Toppings are always fresh and tasty and the crust is always perfect. Pizza Nova never disappoints and will always be a go to for pizza in the GTA. They have great sandwiches and chicken wings as well.

Ya'll need to do better! I ALWAYS love pizza novas pizza because of the taste and quality of the pizza. I ordered and literally received my order 2 mins after 40 minutes but I still paid because the delivery guy looked very kind and hardworking. As for the pizza. I cannot eat one bit without all the toppings falling off. I said WELL DONE. I don't even think any of these toppings were cooked, I believe they were added onto the pizza after it was baked. I've always had maybe a one two toppings fall off but this pizza literally I CAN'T EVEN LIFT IT UP WITHOUT EVERYTHING FALLING OFF! I also said "regular crust" this is like super thin and there's no base sauce. If you plan on eating at pizza nova, do yourself a favour and order from a different location.

Such a disgusting place to eat at. Extremely Extremely Extremely poor customer service. Staff highly untrained and yell at customers. You get free hair in your pizza and when you order large pizza you get medium. You cannot complain because then you are told go out of the store. Omg what a horrible store. Never ever going back.

Terrible service all seem new and don't know how to make a pizza and they think their so slick I ordered extra cheese and they didn't put no extra cheese they just put cheese on top of the pepperoni to make it look like they added extra cheese look at the screen shot I lift up a pepperoni and theirs no cheese under this place doesn't even have dipping sause in stock smh don't go here

We order here often and we are always pleased with our pizza. The staff are always friendly and remember you when you come in. The pizzas are always fresh and cooked perfectly. The orders are always correct. Pizza Nova has been a family favorite for years and this location does not disappoint.

I just order a pizza at lisa st store 12.23 am
And I got it at 1.45 am the lady told me on the phone it was going to be 30 minutes what a joke not even a phone call to say he was running late I hope the manager reads this way he sees what kind of people work for him

These guys know how to do Pizza! You pay a little more, but it is worth it. Family favorite for years and with good reason! Always hot and fresh. The staff are always a pleasure to deal with. And my order is always correct! Can't wait for my next slice!

Very Very Bad Customer service.please never go to this place. Horrible pizza ever. The worker has no sense to talk.zero star for this place

Never ever go to this place.staff don’t know how to talk and how to behave.horrible pizza horrible staff.i don’t have words.they know nothing about pizza’s.i gave them pizza back and they did not give me another pizza and my money.

Ordered an all cheese and a Mediterranean for delivery. Prices are good for the quality. We found both pizzas extremely salty. Personally, we've had better pizza at other fast food pizza places.

Pizza is top notch, meat is good, dough is amazing, need I go on? Not really a budget friendly place, but is definitely worth the price

I really like the pizza, they have good wings, pollini, and lasagna, order is most often ready when person on the phone indicates for pickup orders.

I had a gift card and the cashier didn’t even try to redeem the money off of it. Just typed in some random numbers when he should have typed in the numbers on the back of the card and then said “declined” and that’s it.

He Never even tried returned the card back to me until I asked for it back

I looked up the card number online before leaving and said it said that there was money on it.

This place is a joke.like everyone in Brampton, flat out cheap. Don’t go here food wasn’t even good for the cash.

Picked up Party size pizza. Crust was super thin. Less topping then expected from Pizza Nova. I will not be returning to this Pizza Nova

Worst place to stop for a slice (moslty burnt). Ruthless cashier. This location is disgrace to Pizza Nova.

Came in one night as I had been doing for years, decades even. Long story short, I was met with absurd ignorance and hostility by the manager of all people. Absolutely sickening. I merely walked in, was courteous, respectful and polite and got dirty looks and smug comments and threats.

I did not return for some time but thought I would pop in one day just to see what the deal was. I was met by Raj, who was also there in the night I question. He explained to me that he had no idea why I was treated like that. I did nothing at all wrong. He then informed me that the person I dealt with was the manager and had since been fired.

Raj offered me a free pizza to make up for this insane treatment. I immediately proceeded to call their customer service line to give my gratitude and thanks. He is a stellar young man, and because of him I shall return.

I always get great service, friendly, kind
respectful staff. Good environment over all. The place is also clean and my pizza are always fresh.

The pizza is real good but you are better off buying the walk in pepperoni pizza special which is a medium for 8 in change and $2 more for a large comparable to piece of pizza but I believe a better quality Pizza than piece of pizza then you get the slice special which is 530 plus tax to get a Deluxe pizza slice and a pop they always keep Flyers next to the cash because they always have specials and deals and coupons going on as a marketing strategy