Wasn't happy cashier told me ten minutes which I knew wasn't accurate but I didn't expect thirty minute wait. The pizza wasn't good either. I asked for well done but it wasn't, pepperoni was pink instead of properly grilled. I can't prove it but I think they made my pizza from fresh slices moulded with pre-cooked slices then melted cheese on them so I wouldn't notice. Not happy. Purchased today 12/20/2022, receipt time stamp 5: 42pm served by Kamal. Bryan P, Folkway Drive, Mississauga
Had few tough experiences but expected when busy times. For the most part they have been consistent with my orders and timely. Could improve customer service when dealing with issues. They are the closest location to me I love my pizza nova. Caio!
Best tasting pizza nova i went too. The owner was very respectful and made the best pizza i had in a while. Clean store clean uniform. Make sure you try this store and not any other pizza nova.
Well what can I say I ordered for delivery and to my surprise there was a little cockroach inside the bag, which means their stablisment is full with that disgusting insects. Totally not recommended unless you want insects on your food.
The place is clean and very nice staff, however, Comparing it the Bellshire location, i think this doesn't impressed me like how i was impressed with the other locations. Cheese, fast service, and a little dry crust and it was coldish when i got it. But taste good still tho:)
VERY COLD PIZZA. Ordered the pizza for pick-up online for immediate pick-up at my closest Pizza Nova store (2.1 km or 6 minute drive from home). Was given 25 to 30 minute time to pick up it up. A few minutes later called the number for the pizza store to add an order of wedges. However call went to the call centre. I ordered the wedges but they (call centre) said it would be an additional 15 minutes for the order to be ready. I arrived 30 minutes after I originally placed the initial order online, around the time the original order should have been ready for pickup as per the online app. The Pizza and Wedges were already done waiting on top of the pizza oven. I went straight home with the food and we went to eat it right away. But the pizza was very cold. Pizza Nova does make a good pizza at this location but the pizza was obviously done well ahead ahead of the time given on the Pizza Nova app. Obviously never order a pizza from these pizza chains for pickup unless you can speak to the store directly to order and know when they will have the pizza or food ready so it will not be cold as the online App and call center experiance is poor with Pizza Nova when it comes to their pick up time estimates.
Pretty good pizza much better than the other stores near the area. Worth the extra drive to get a pizza that is cooked to perfection with a fair amount of toppings (could be more). Cashiers could be more helpful though especially with gift cards.
Great location and good service. The workers are very friendly and the pizza is always fresh. I order form this place frequently and I would recommend to everyone.
Ordered a thin crust pizza and after waiting for a 15 minutes, got a normal crust. Complained to the order taker and he made the thin crust for us after waiting for another 15 min. The guy at the front was good but the thin crust pizza was not great. The crust was still bulgy. Personally I like Papa John's thin crust better to this one.
The spicy dry lobster is not the same.the taste not there flavor no-no. Raising the price is one thing but give us something to talk about with the taste. Not worth it.
I always order the same.party size bacon pepperoni and mushrooms. Top notch. Tasty, fresh, crispy crust. I've had veggie pizza too also delish. Panzarotti are huge. Very delicious. Kind and friendly staff.
My pizza wasnt even cooked properly, almost an hour to deliver and pepperoni was raw and the dough was undercooked, made me feel sick and cant even eat what i ordered. Its places like these that ruin it for others.