I usually like ordering take out from Pizza Pizza, but this particular location on occasion gets the order wrong at times. The customer service here is also not the best to say the least as they're often very argumentative. The Pizza Pizza at Kipling Ave is definitely better than this one in all aspects. With that said, this location is not the worst one that I've ever been to, but certainly not the best one either.
Unfortunately this is the closest pizza pizza from my apartment and I cannot have another location deliver food to me. Food quality (unwanted toppings) (Undercooked pizza) : 0 Attitude of staff: 0 Angry staff: 10 Repeating mistakes: 10 Delivery personnel attitude: 0
If you picking up Pizza from this location, ask for your receipt and check what did you paid! They tried to charge us 3x more that what was on the receipt! Shame on you La rose!
Hi everyone, this place should not be open to the public. Very rude service, they look at you, like you made the mistake. I order my pepperoni pizza lightly done with light sauce. They gave me a well done pizza. They made me a new one, but with less pepperoni on it this time. Plus I had to wait 40 minutes for my pizza. So when I opened the box to check the pizza on the bottom. The cashier touch the pizza with their hands. I've never seen anyone ever wash their hands. Also why do they still use the screens under their pizza's, are they still in training mode. I knew the owners before these people took over. They knew how to run a business well. Also if you check all the 5 star ratings you might see a trend going on like everyone of them might be a relative.
Go to the Wincott Drive location up the street instead. This location is terrible.
Some of the worst customer experience I've ever had. You will ask something simple as, "Does it come with two toppings or three" and they will respond with "yes" and proceed to input the incorrect order.
They don't care about quality, they're here to generate money. Terrible.
I ordered 1 lg pepperoni and 1 lg cheese. The staff told me to wait 15 to 20 min. A new customer came and they gave them the lg pepperoni. I think they should have given me my order first before giving the other customer. I am not sure what this guys have been doing.
They delivered pepperoni instead of putting ground beef, which we ordered. Also forgot all our sauces. When we complained they said we lied and they sent the proper order. We are Muslim and do not eat pork, which is why we ordered the ground beef in the first place. When I told them we could send them a picture they said to keep the picture for our own purpose. And on top of this their refund was for the one topping? !? !? !? Ridiculous!
Avoid this place, they can easily mess up your order, some of their stuff is rude and not professional. Despite I live at La Rose I go to other nearest store to make sure I have positive customer expirience.