Great customer service experience, felt welcomed when I entered the restaurant. Sinthia, was such a sweetheart. Please ensure she receives my appreciation for her service.
I normally don't write reviews but because this pizza pizza is the closest to me I have to order from most of the time and I want them to be better. My complaint is almost every time in the last couple months whenever I order ultimate pepperoni where you get a bunch of pepperoni but somehow when the pizza get delivered I open the box and see that it's just regular quantity little pepperoni like 3 on each slice. I think there must be a communication problem somewhere between the order from doordash to the cook that the word ultimate just get skipped. Also sometime turn up cold and Harden like it been made few hours ago.
This is one of the nice locations, good service and spacious setup with seats and good lighting. Pizza quality for this franchise is not great, but I like the specialty pizza with alternate crust such as cauliflower and gluten-free
The woman at the front was extremely rude to not just me but other patrons
It also somehow took over an hour to make a large pizza (only have an hour break) after 30 mins of waiting I asked the woman how much longer because I needed to leave and she said don’t worry as she was walking away (went in at 2pm on this date)
Won’t be going back if she’s working that’s for sure. Especially when pizza nova is right next door
I came to the store during closing times i know its hard to handle the customer at closing time but that doesn’t mean u disrespect the customers. The person in the front named Adi something He is not trained enough to tell any offer any combos. Anything i told he is just saying ‘ we don't have any offer on that ‘ i don't think if you don't have any offer on small or medium pizza with dipping sauce or drink.
I am sure we did have such offers on online and phone order. After long debate he agreed to give me offer on medium pizza with two toppings and dip in sauce.
I am pretty much sure other stores have good customer service. I would not recommend anyone to come and order here.
I ordered pizza, and it was nice and fresh. Although, the driver was not very friendly and angry because he said we did not put our information correctly. When we used their app, it was not my problem that it did not print out, and I specifically said CONTACTLESS AND MEANING LEAVE ORDER BY THE DOOR, which he did not do and waited for us to open the door. So make sure your driver reads the instruction and don’t blame the customer because we put our information, and the fact that the paper did not print all of the instructions and showing the customer you’re angry. Such a bad experience, for sure, and you just made pizza pizza look really bad.